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August 2024 by Jared Kaiser
My IPhone screen was broken and my battery wasn’t holding a charge. They fixed it for a fraction of the cost of a new phone. 3 years later everything is good as new!
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August 2024 by Carlos Salinas
This shop has been around for years, and always has great service. Practically in your backyard. Beats driving out to an apple store.
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August 2024 by Joshua Rodriguez
I’ve been going to phone brokers for my repairs and trade ins since they were in Pomona! I’ve seen them go from there to Glendora and now Covina and one thing has remained the same, excellent work and great prices. I’ll keep going back if they move to the moon!
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August 2024 by Eric Yagi
This place is legit ! Bought an iphone12 from them a while back for a really good price but recently had to go back for a screen repair after dropping it. They fixed it fast and phone is still running great. Thanks guys!
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August 2024 by Sal Gonzalez
Came in to get my screen repaired on my Samsung S22 Ultra. Great service and turnaround was quick. Great job
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August 2024 by Matthew Weatherspoon
Phone brokers is a great place for you to buy or sell your mobile device! Marcus and Sal really take care of their customers by providing excellent service. A++++
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February 2024 by Jeff Y.
For all your phone repairs come by and check out phone brokers marcus really took care of me and gave me advice on how to maintain dust from accumulating in the charging port and what to do and what not to do definitely give this spot a try!
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February 2024 by Mena Gendy
Very unprofessional told me to meet them at 11, then came to the store at 11 nobody is at the store even tho they are open Monday thru Friday 11-6 and then they tell me to just come 1:30 at Ontario which I still agreed then they tell me they won’t send me an address tilll later and not even good with their timings or responses, my advice don’t make the drive for that store they will cancel on you
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February 2024 by MG G.
very unprofessional told me to meet them at 11 then called them no answer then told me to meet them somewhere else at 1:30 very unprofessional
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January 2024 by Brian W.
After dealing with a moisture warning on my Samsung Galaxy S23 all day long I stopped by here on the way home from work in hopes of getting the problem resolved. Fifteen seconds later I was sent merrily on my way with my problem solved. The man working there was able, using a very thin tool, to clean out my USB-C port and eliminate the issue entirely. If I ever find myself in this situation again I know right where to go.
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December 2023 by Unknown Unknown
Just lies dont have what they list
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November 2023 by Danny H.
Horrendous experience, stay away! I purchased a phone in June while I was traveling in California visiting family. Two days later the phone screen went dark. I mailed the phone from Austin Texas to get it fixed and it's now November 18th and never got my phone back from them. They refused to refund my money, mail my phone and to add insult to injury the guy I was dealing with thought it would be a smart idea to make fun of a typo stating I was filling a formal complaint.
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November 2023 by Erin H.
I was told that my screen repair would be a next day service. They asked to keep my phone since it would be "faster". Well the next day when it was due to be ready they said it wasn't and that id have to wait an additional day. Then, the following day, it was the same thing. I dropped off my phone on Monday, I couldn't pick up my phone till thursday. They didn't even offer compensation for taking so long. My phone was also given to me with 4% battery. If it wasn't for the very sweet employee, then I would've given myself a discount and left. But I didn't want to put him in the middle. He was the only reason I'm giving two .
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May 2023 by Greg W.
I brought my phone in for repair. Sal took my phone and tried to update it. It failed just like it had for me at home. He then said it's probably the battery but didn't have one in stock. He asked me to leave my phone and would replace the battery the next day. I called the next day a couple times to see if it was fixed or not. The phone number went to voicemail but the mailbox was full. Someone called me back and said the battery is expected at 2:30. So I said ok great, call me when it's ready. They never called so I called a couple more times but got the same voicemail. The net day I called 8-10x getting the same voicemail and no call backs. I drove over at 5:15 PM (they close at 6:30 PM) and the doors were locked with the open sign turned off. I sat outside the door for an hour and called another 10x out of frustration. I met over there again the next day at 2 PM. Someone else was working but knew nothing about my phone or if it was repaired. I just asked to have it back and walked out. This place is a joke. Do not ever bring your phone here but if you do don't ever leave it with them out of our sight.
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April 2023 by Max Decker
I was reffered to The Phone Brokers by a friend being that I was in a pinch and broke my phone. I spoke to the owner Sal who took the entire burden of stress I had, having no working phone. He assured me that it would be fixed quickly and gave me the best quote I've gotten after a 3 day search for a solid company to do the repair. Sal, Marcus & Alex provide the best customer service I have experienced in a long time. They really strive to make sure each customer is thoroughly satisfied. I will be recommending everyone I know to this shop they are definitely the best around!
