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November 2023 by Maria M.
The employee was rude.. he claimed rain contaminated the oil he had to put in my car.. stating he used the last of the good oil on the car in front of me.. and he had to call his boss and report the issue.. it hadn!t even rained for days .. it was early which is why I don't understand why he didn't want to help me.. never going there again.. I was going to ask him more questions and he just walked away.. bad service ...
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November 2023 by Jeanette S.
BEST CUSTOMER SERVICE! One of the main reasons he got me coming back for a couple years now, very communicative, very warm n welcoming and I'm always out in a jiffy!! Thank you Juan!
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November 2023 by Erica
Great service! Francisco was really helpful and was able to squeeze me in for my service when it was already close to closing time. Fast and simple, no hassle!
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October 2023 by Alexandra R.
I was assisted by Francisco today and he provided the best service! He's very knowledgeable and has excellent customer service skills! Thank you so much Francisco!
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October 2023 by Simplicity C.
Jiffy Lube is absolutely fantastic! Let me tell you, Jonnny and the crew there are absolute rockstars. Their level of expertise and skill is truly impressive. Every time I visit, I am blown away by their professionalism and attention to detail. They always go above and beyond to ensure that my car is in tip-top shape. The service I receive at Jiffy Lube is second to none, and I couldn't be happier with their work. If you're looking for a place that delivers exceptional service and has a team of highly skilled technicians, Jiffy Lube is the place to go. Trust me, you won't be disappointed!
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October 2023 by Rose Ortega
Great experience. They guys there had me in and out in no time. Friendly staff, great prices and comfortable waiting area. Will definitely be going back.Service: Oil change
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September 2023 by Katie O.
Still unhappy about the entire experience. I tried to reach out to management with no answer. I believe this business is taking advantage of women and anyone who doesn't have much knowledge on cars for the sake of making money.
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September 2023 by Katie Olague Thompson
Wanted to share an experience I had yesterday 9/16 at the Jiffy Lube on Route 66 in Glendora. I needed to get my oil changed, tires rotated and brakes check. I usually go to a specific mechanic but he is only open weekdays and it was hard to get in with our schedule. My husband also could have done the work but we were just saving time.I saw the mechanics jack my van up and they had me come outside and started telling me my rotors are bad and that I needed to spend $499 for the front and $499 for the back to replace them. I have no idea what they're talking about so get my husband on the phone and he declined service. They continued to push that the rotors were really bad and that they needed replacing but my husband just said no and hung up. Fast forward they "complete" service I head home. My husband shows me the rotors are new within the new year. He then shows me that they only rotated the tires on the passenger side of the car not the driver side.I went back and the man that said my rotors were bad seemed to have no idea who I was when I pulled up just 20 minutes later. I explained that they forgot to change the tires on the front of the driver side. The man simply said "oh" put his hands out for the keys. I stood and watched him change my tires that time. He pulled the car around and without a word started to walk away. I then became super frustrated because he couldn't even apologize for my wasted time or the fact that they didn't complete the service I paid for. I decided to ask him to show me the cabin air filter that was supposed to replace. He rolled his eyes opened the engine and showed me the filter which was new.I still was never spoken to through the second whole experience and truly believe they were trying to take advantage of my lack of knowledge with cars. Luckily my husband knows cars and we avoided spending over $1000 on unnecessary work and just want to make people aware so they are not taken advantage of.
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September 2023 by Arlene Gomez
Very professional and friendly. Great customer service. They definitely have my business.Service: Oil change
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September 2023 by Brenda Gonzales
Jiffy Lube on Alosta in Glendora - went in on Sunday 9/3 right before Labor Day the staff very nice I was greeted very politely and told to have a seat pointed out inside area where the bathroom is , plenty of rest area as you wait for car. My car was done it felt like less than 30 minutes! Great Customer Service!!!!Service: Air & cabin filter replacement
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September 2023 by Evan G.
I got a oil change and air filter change along with another service added and spent over 200$ for them to not replace my air filter by my engine that I paid for. Not only did they not put my new one in they threw away my old one and just left it empty which could cause further problems. I was going to take it back for another repair but if they forget something simple as a air filter I don't want this location doing something major either. Please double check your work.
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August 2023 by Adam L.
Thanks to Johnny for taking in my car at 5:20, right on closing time. Appreciate getting this 2023 f-150 fleet vehicle serviced last minute and helping me answer some questions on how fleet vehicles hours to call in.
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August 2023 by Jimmy A.
Francisco the mgr & George who changed my oil were great. Francisco was very nice and recommended a mechanic shop down the street from this location. This is my oil change shop and great job!Service: Oil change
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August 2023 by Teresa Cardona
They acknowledged me right away and took care of me quickly and professionally. They saw to my comfort needs while I waited as well.Service: Oil change
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August 2023 by Shawna Du
The best time to come is during the daytime before 3PM. I was able to get in and out in about 25 minutes. Attentive staff and quick work.Service: Oil change