“I was having difficulty closing my account and every person I spoke with told me something different. I finally spoke with Renee and she was awesome. She called me back as promised and had an explanation as well as a solution. Thank you Renee! You're customer service skills are excellent and I really appreciate you.”
“Just bought a car using Autoland. This is a car buying service which you can access through the credit union. First time purchasing a car this way. It was seamless and the rep was so helpful-- I highly recommend buying your car this way. They have access to many dealers which gives them a wide array of vehicles to choose from.”
“I don't really know why the rating is what it is, I really love this branch. It's never over crowded, the tellers have always been really helpful and pleasant. I have to say this is one of my favorite branches to deal with. No complaints.”
“Today I visited One West Bank at 600 West Route 66 in Glendora and I was Greeted by this Amazing Lady Sonia Robanus with her busy schedule she find time to help me and she really went Above and Beyond with her Expertise as a Universal Banker . SHE GAVE ME PERCENT CUSTOMER SERVICE AND SHE'S THE BEST FORGET ABOUT THE REST !!! I'm a very happy customer and can't wait to see her again.”
Open 24 hours
435 Arrow Hwy, Glendora“I usually do my deposits through the ATM, but decided to go inside the branch. The decor is outdated, but the customer service was great! My daughter had her bday crown on and the manager gave her treat and said Happy Birthday! overall great service, way better than Bank of America.”
“I've never been inside this location. I always use the drive thru. I've never had any problems or have waited more than a few minutes for ATM services. Close to home and convenient for me.”
“I already had written a review; I don't know why it was removed. This is a convenient drive through bank for my needs. There is never really a long wait time for the drive through ATM. I never have had any issues and will continue to use their drive through services. Hopefully I will make it inside sometime.”
“I've never been inside this location. I always use the drive thru. I've never had any problems or have waited more than a few minutes for ATM services. Close to home and convenient for me.”
“Staffing levels often limit speed of service and availability of personnel for non routine banking functions. 4 p m closure of lobby can be a problem for customers who work regular business hours”
Open 24 hours
115 W Foothill Blvd, Glendora“I've never been inside this location. I always use the drive thru. I've never had any problems or have waited more than a few minutes for ATM services. Close to home and convenient for me.”
“I usually do my deposits through the ATM, but decided to go inside the branch. The decor is outdated, but the customer service was great! My daughter had her bday crown on and the manager gave her treat and said Happy Birthday! overall great service, way better than Bank of America.”
“The manager, Jason, greeted us at the door and was very attentive and accommodating. With the help of Gabby, this branch not only met but exceeded our expectations. It is the best and most helpful Bank of America branch we have been to. Thank you for your help and excellent customer service.”
“Contrary to what Elizabeth S, one star, had to say, I have never been to this branch when there were less than 5 tellers. all very fast and friendly. She must be confused with Bank of America downtown Glendora branch on Foothill. Never more than 2 tellers always 15 or more customers in line. I never go in at that branch. only after hours Versatell or online banking.”
Open 24 hours
602 W Rte 66, Glendora“I needed help with my account and was seen by Manager Edison Escobar. He was very knowledgeable and took time to explain everything to me. Mr. Escobar has excellent communication skills and was able to resolve my situation. Thank you!”
“By far the best of the 3 locations. Very personable, remembering my name and saying "say hi to your wire" it has good security doors. I always feel safe there. They have a Coin machine, my wife loves. If I have a deposit to make, I like to hold on to it, till I'm close by I to make my deposits here.”