-
June 2024 by Leandro Garcia
the staff there are professional and are polite, sometimes this is had to find but not here ,
-
April 2024 by Elena Valles
I have not encounter a friendly staff member other than the manager. I know they are busy but you are not treated like a patient but just a pure transaction. They are rushing through and really don’t care if you have any concerns or questions.
-
March 2024 by Jonathan Pineda
Everything was good. Cable was at a good price ($18.99), and apple gift card was convenient to buy on the spot, and it was activated at the register. Thank you for everything you do.
-
March 2024 by Sheryl Mayo
I was expertly guided through self check out by one of your amazing team members
-
January 2024 by Azucena Dy Taon, DDS
Nobody answers the phone for a very loooong time. Do not call or use this pharmacy. Very poor service. Go somewhere else who cares for you.
-
January 2024 by Robert I.
Terrible customer service. I too used Azusa CVS and was transferred here. The pharmacy has terrible customer service and I have been at several other CVS and this is the worst one and I am considering moving to either Walmart or walgreens. Also no driving thru.
-
January 2024 by Tracy P.
I turned in a prescription for my son and was told it would be an hour to fill, and it would be ready at 11:30. No problem, I go run errands and I come back at 12:00, 30 minutes after I was told to return. I waited in the long line only to be told it wasn't ready and it would be 25 more minutes. In hindsight, I should have just said ok, but I was frustrated that it was still not ready. How hard is it to count out 30 pills... with a machine that does it?! Seriously, it isn't a special formulation or anything. I am sitting there watching the pharmacist stare at a screen for 20 minutes. She is moving SO slow. Jeez Louise. Look, I can handle waiting. But I have arranged my schedule and my day around their time frame. If it is going to be 2 hours, cool, tell me 2 hours. No one wants to be told an hour and then have to wait another hour. So, after 2 hours, my prescription was finally ready, and I was asked to stand in line AGAIN. I get up to the register, and now they want my ID. After 3 years of giving my son this medicine, I have never been carded one time for pick up. I go to show her my phone wallet ID (THAT WORKS AT THE AIRPORT!), and she won't take it. I ask (admittedly with a bad word and attitude) why I need an ID for my son's medication, and she says, with eyeroll and attitude, "It is a narcodic." O.K. gatekeeper, I just want to leave this god forsaken store. But nooooo, I am at her mercy because my child needs that medicine...I have to go to my car and get my ID and get back in line and wait AGAIN, third time's a charm I hope. I was upset and frustrated, and instead of, "I know it frustrating," or "thank you for going to get that," zI was met with high voiced condensation like I am a 3 year old. Next, as she tried to explain to me the rules (since I am new to her store), I told her to stop, and I would not be back. I'm just a mom, trying to get her kid his meds. I am not a criminal with a drug addiction out trying to make Meth with 30 pills for a 10 year old. CVS... good luck. I am OUT. This is ridiculous. I feel like you can waste your energy on more important things.
-
December 2023 by D H.
I was transferred to this pharmacy in Glendora when the Azusa store closed. I used the Azusa store because it was Union and the Pharmacy staff had the best customer service and cared for everyone. Called you by your name and always stayed on top of things. If something was OTC. They would get it for you if it was written as a Prescription. At the Glendora location here in Foothill are rude and refuse to take care of OTC! Maybe two girls there smile and all the rest need to learn customer service from the manager that was there this evening Friday December 29th at around 5:30 pm At the checkout the young man that was working was trying to get people to use self checkout this isn't the first time having issues with this store! Customer service is very important to me. Work on it.
-
December 2023 by Customer Service R.
This is the worst pharmacy ever! The CVS store itself is great and they have everything you can think of. But, the little 12 year old girl pharmacist is on a MAJOR POWER TRIP!! I'll make this long story short. First, she wouldn't fill a prescription that was supposed to be free. She gave an invalid reason. Then, she said she would fill it, but only at full price. This is crazy! Why can't people do their jobs right anymore? Don't trust pharmacists who look like they can be in middle school!
-
December 2023 by K S.
This is for the RUDE little, young pharmacist. I used to come to this pharmacy all the time. I will not be coming here anymore. She is incompetent, extremely rude, and extremely inexperienced. I wouldn't trust these people to fill your prescriptions correctly. The pharmacist that I saw was on a power trip and didn't want to help! Plus, they are as slow as molasses there!
-
September 2023 by Mike Bates
I am changing my review to five stars from the original one star I had previously posted. I recently received a phone call from the District leader, Jessalynn Nguyen about my concern. Jessalynn listened to my concern, took it serious and apologized about my bad experience. She was extremely nice and understanding, which was all I wanted. Thank you for the phone call.
-
September 2023 by The Kahuna2019
Britney ? is awesome! Even called a consultation for me. They fixed my txt alerts as well!
-
August 2023 by Shani C.
Every single time I have had to use this pharmacy, they are slow and incredibly rude. From the pharmacist to the person checking me out. RUDE!!! No respect for anyone else's time. I'm done here
-
August 2023 by Elena Granados
This is the best experience I have had at a CVS. Sue, the manager, is so helpful and friendly and keeps her store well stocked. I was shopping for makeup and she introduced me to another lady there named Bernadette. Bernadette specializes in makeup and she was also so helpful, patient, answered all my questions, and even showed me how to apply the makeup I bought from her recommendations.I give Sue and Bernadette five stars!
-
August 2023 by Elena G.
This is the best experience I have had at a CVS. Sue, the manager, is so helpful and friendly and keeps her store well stocked. I was shopping for makeup and she introduced me to another lady there named Bernadette. Bernadette specializes in makeup and she was also so helpful, patient, answered all my questions, and even showed me how to apply the makeup I bought from her recommendations. I give Sue and Bernadette five stars
