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March 2024 by Johanna Inocente
The person. Name. Victor. It’s. Arrogant and bad service. to the client.
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February 2024 by Tawny Valdez
Wanted to get a quick workout in prior heading to the Inland Empire. Thankfully, I found this 24-hour fitness nearby. I do like the garage parking for when it rains or on super-hot days. This location is open 24/7 Also, there are ample restaurants within walking distance.The gym is 2 stories, downstairs; cardio, smith machines, basketball court, pool, co-ed sauna, steam and locker rooms. They also have a well-stocked pro shop with pre and post op drinks, water jugs, towels, shakers etc. Upstairs; weights, cable machines, group fitness classes, group cycling and training.Some of the machines didn’t work, or needed work i.e made noise or weights stacked caked on each other, the location can be a bit cleaner… some of the machines have dust, mold, collected bacteria from others, workers should be diligent with cleaning individual machinesJust a friendly reminder – Clean up and sanitizer after yourself, so many at this location tend to ignore that.
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January 2024 by Drew D
Some little prick keeps pouring peppermint extract into the wet sauna around 11-12 at night. I have a bad reaction to whatever chemicals are in that garbage. Going to cancel my membership if it continues.
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December 2023 by Brandon Saenz
Old machines ab machines suck here to many highschool kids
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December 2023 by LW Wilson
I am deeply disappointed with my recent experience at the 24 Hour Fitness in Glendora, CA, which necessitates this review. Without my consent, the gym renewed my membership and charged $243 to my account. Unlike the previous year, I did not receive any courtesy call regarding this renewal.When I discovered the charge and called on Sunday, 11/26/2023, to request a refund, I was informed that no managers were available. The service representative assured me that she would notify the management the following day, which seemed reasonable at the time. However, my attempt to confirm the refund the next day was met with an excuse that the management was too busy due to Cyber Monday and could not address my concern. I was told that I would receive a callback the next day, which to me was unacceptable.This lack of prompt response and apparent disinterest in resolving my issue was frustrating. It led me to contact another branch to seek assistance. Remarkably, the representative at the other location, after consulting with his manager, resolved my issue and processed my refund within minutes – a stark contrast to the Glendora gym's claims of being too busy.While some staff members at the Glendora location are commendable for being friendly and approachable, the management team's negligence in rectifying their errors is unacceptable. It's disheartening that I had to rely on another gym to clean up a mess that should have been managed by the Glendora team. This experience has significantly eroded my trust and satisfaction with the Glendora 24 Hour Fitness center. Before signing a membership with a home gym, do your research, make sure that you're dealing with individuals who have your best interest at heart. If they don't, go and sign up at a different branch.
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November 2023 by Jason Rodriguez
Great location
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October 2023 by James Martin
My annual renewal is due in a few days... Thank goodness I came in today! Everything is dirty, old molded and rusted... They don't fix anything and they show they don't care... I'm definitely letting my membership lapse!
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October 2023 by Jay Morra
Great facility! The manger works tirelessly to make it better for the members. Everyone on staff works hard to make this gym better. I can say this because I am a small business owner in a service oriented business and I often observe their efforts...One thing that bothers me a lot is the front counter staff not very friendly especially one person in particular who has never greeted me , acknowledged me, or even spoken a kind gesture to me. As a member who uses the facility often I would like to see this happen.
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October 2023 by lululemon66
Awesome LocationPerhaps one of the best locations of 24 that i’ve stepped into.Facility is two stories & studio x room is upstairs with sufficient space. Environment is very different.In future i hope treadmills can be upgraded therefore great gym
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September 2023 by Yeska A
This club is filthy, a lot of machines are broken, it’s expensive and they don’t put new equipment like other gyms. The only upside to this gym is the parking and that it’s open 24/7. You’re better off going else where for better, newer, non broken equipment, and cleanliness. You’ll save money in the long run.
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August 2023 by Ernest Fox
Im a disabled combat veteran. I travel all over and because I travel all over I don't always have family and friends readly available...I locked my keys in the car and I panicked becuz I had nothing on me but my clothes and I'm not from here.....the staff there calmed me down and handled the situation so I could just low key freak out inside. There is nothing more important to a combat veteran then getting home safely... Thank you to this staff member for going above and beyond to get me home... I made it hooah!!!
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August 2023 by Barry P.
Two story gym where I can strengthen my HIP THRUSTS! Sauna floor needs a little work, cut my foot on the sharp tiles last week, but other than bleeding all over the floor, a pretty solid gym
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July 2023 by Laerte Costa
It was.nice being back to 24 Hour Fitness.The front desk were amazing on helping me, the location is very clean.Congratulations.the staff for doing a Great Job.
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July 2023 by Mary H.
This is my go to gym when I am in So Cal. Lately I have noticed that their cardio equipment needs serious cleaning (see photo of dust covered area on an elliptical machine). And there are wires hanging from a TV above the ab machines by the women's locker rooms that are covered in dust. It's disgusting to look up at it while doing crunches. I've reported this dust issue twice in the past week. A week ago a guy at the desk kinda/sorta acknowledged my existence and concern while distractingly responding, "yeah I got it." Yesterday I told two young ladies at the desk who seemed more receptive. Today the wires remain unclean. Hence this review.
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June 2023 by Jessica B.
Not even going to finish my 3 day free trial. The guy who signed me up was obviously new and when I asked him if they show you how to use certain machines he told me to ask other guests. After my first work-out I came back to the front desk and I talked to the same guy who signed me up for my trial, I started to ask him about the different memberships and he told me he couldn't sign me up because he needed a manager to sign you up for memberships. All while we were talking a couple came in and he said hi to them and said he would sign them up when he was done with me. Not sure how you can't sign me up without a manager but you can sign up others.Edited to add: the gym was really hot and stuffy. I can't imagine paying so much to workout with no air flow. And even at a time it was considered to be not crowded.
