Horrible.. they will milk the insurance and leave the patient out to dry. They never answer the phone, they never call you back, they are efen liars… Go with someone else
October 2024
Worst costumer service.staffs needs including costumer service dept needs to be educated proper ways of answering and handling calls . Call goes to voicemail or if u are on hold good luck with that.
October 2024
All is true, no concept of customer service, consistency and continuity.
Our organization is a family-owned operation that has been servicing the Southern California area for over 45 years. In the past 15 years we have also expanded into Northern & Central California and have become recognized by many health plans, medical groups and healthcare professionals as a quality provider of homecare services. The list of products we offer is quite extensive, and includes, but is not limited to, the following: • Durable Medical Equipment • Respiratory Products and Services • Negative Pressure Wound Therapy • Enteral Nutrition (Oral and Tube Fed) • Diabetic Supplies • Incontinence Supplies • Urological and Wound Care Supplies • Standard & Custom Power Mobility