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April 2024 by Mario Alfaro
They help you if you find what you are looking for
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March 2024 by William Collinson
I have no idea if it is the pharmacy staff or Walgreens' fault, but I watched as 5 people, before my very eyes, were inconvenienced and talked down to by the pharmacy staff. Seems like the staff may have been set up for failure by corporate, since they have nothing in stock, but it is not an excuse to act as though the customers are idiots for expecting to get their ordered prescriptions.
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December 2023 by David Greenberg
Always a line. No self check out. Do not go here if you are in a rush. Plus you have to compete in the Trader Joe’s parking lot
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October 2023 by Blake A.
Every pharmacy I've tried to use in Glendale has been garbage. This one either needs more workers or they need to close drive through during peak times. Just waited 30 minutes at the window while cars piled up behind me, got pissed and drove off. I'd have left too if I hadn't absolutely needed my prescriptions. Ate there any decent pharmacies anywhere in this town?
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September 2023 by W K.
I recently had to switch my medications to Walgreens pharmacy, because RITE AID, recently closed.. This is the third time I call the pharmacy regarding my prescription and I am being put on hold for over 35 minutes!!!!!This is ridiculous!!!!I am going to be switching to CVS!!!
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September 2023 by Marina S.
The service is very bad in this location. Specially big black woman at the cash register. She hates her job and she hates costumers.
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August 2023 by Aghavni W.
Every time, it's a terrible experience. They should get rid of the drive through because you just sit and wait. I've never picked up a prescription that I've been notified is ready in less than 30 minutes.
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August 2023 by Matt F.
Horrible customer service here! I approached a woman and asked her where a product was with a pic on my phone of the product so she could help me better, she didn't even look up at me as she said, "what's up?" I asked her where the product was and she just flippantly said, as if she was exhausted from dealing with me, "it should be on the aisle over, but if it's not there then we're out..."I had trouble finding the item, but I called my wife to ask her exactly where the product was and SHE knew exactly where it was. I looked for the girl to tell her I found the product that she couldn't find the time to walk over to the next aisle to help me find, but she wasn't to be found. I asked someone to call her up front so that I could speak to her. She proceeded to make excuses and was severely unapologetic and just seemingly unhappy with her life. I asked if she was a manager, because of the heir she gave off and she said yes. So if THIS is the management at this location, then lord knows how this place stays open. The manager Annabelle is very poor at her job and should think about doing something else if she's that unhappy with her job
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April 2023 by Elena Kuznetcova
Do not order pick up. It took 3.5 hours to prepare my order instead of 30 minutes
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March 2023 by Kim G.
The absolute worst customer service. Employees refuse to help, they literally hide from customers. Do not use their photo center either. I was so happy when they opened and few years back, thought it was a useful addition the neighborhood. I was wrong. I'd rather drive to another store.
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February 2023 by Lida M.
No one wants to help at this store what is wrong with the workers. One is worst than the other. Please put a self check so we don't need to deal with your sour employees. I have come here to this location several times and really sick and tired of your dead beat employees . I just need my merchandise to be rung up and nothing more didn't ask for additional attitude. Hire people that want to be there. I go to get my photo of course no manners. No,hi ,just go in line okay, fine. Then the other employee giving a dirty look because obviously he doesn't want to move to grab the photos. He looks miserable working there. Just a toxic environment to be in. Get a proper store manager to help train your employees on manners.
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November 2022 by SIMON M.
This location is always short-staffed and always has the rudest employees. Worst customer service experience at this location. Dolores was the rudest of all. Photo service is just horrible. Go elsewhere! All the comments saying this place sucks are not lying. What kind of managment runs this place? Is corporate seriously blind and deaf??
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September 2022 by Tracey G.
I've never encountered such an unpleasant experience in any store ever. Went to this horrible Walgreens today and found some good deals, one item was toilet paper listed for $3.75 with coupon. I've been to this Walgreens before and there was a male cashier with excellent customer service but on this day there was only one cashier who I found out her name is Dolores. Once I got to paying she already had such a bad attitude. I first asked her for a price check for a hair product when I told her I did not want it she already became agitated. She then takes my other item to scan which is the toilet paper advertised for 3.75 special with coupon. Every Walgreens I go to they are always happy to add the coupon well this mean cashier tells me I'm wrong and it's 5 dollars and not 3.75. I then go back to double check and it was 3.75. I tell this mean Dolores lady that the tag is advertised for 3.75. she then starts yelling at me in the store making a scene and treating me with total disrespect. I've never been treated this way. She was going crazy. I ask to speak to a manager who did not reprimanded her behavior. He did not even apologize. Who hires these people??? He then tells me that she came in on Sunday as if she didn't want to be there. He was so clueless trying to look for the coupon. I finally just tell him to forget it. All the while this crazy cashier Doloris is going bizirk raising her voice at me. Never did this so-called manger stop her behavior. This is not ok to teach customers like this. I called the corporate office to complain. Dolores if you do not like your job look for another one. No one should have to deal with this behavior. No one expects to be treated and screamed at because this Dolores cashier does not like her job.
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August 2022 by Kimberly V.
This store always has a long line with only one cashier. I live in the neighborhood but never buy anything here. Every once in a while if I'm at Trader Joe's, I'll step in to get something and there is always a line of like 8 people and the solitary cashier and I just walk out.
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July 2022 by Ram H.
Honestly if I could give -5 I would definitely do that because specially the cashier named Lana is extremely rude and very very unprofessional and no manners whatsoever. I'm embarrassed for her for being so unprofessional and for having a very nasty attitude I would never ever recommend anyone to this place unless Lana doesn't work there anymore!!!!