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January 2024 by Henry Solis
Great coffees and espresso and
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December 2023 by steven rivas
One of the worst Starbucks I have gone to. Just to start the parking lot is small and the drive thru will take out your wheels. The employees can not get a single item on the order right. I order thru the app and all the food items that were selected were sold out and the two drinks we got with light ice were full to the brim with ice. Will never come back to this Starbucks and will make sure anyone that I know to not go here as well.
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December 2023 by Desiree B.
Shout-out to Barista Sadie! Particularly around the holidaytime I find myself yearning for the Sesame Street small neighborhood where you know the name of your mail carrier and your neighbors and your grocery store clerk. That isn't the case where I live but I love that I know Sadie's name and that every time I go to the Starbucks on Glen Oaks and Grandview she is kind and joyful and speaks to me like I'm an individual. It really makes a difference in my morning outlook and demeanor. Thank you, Sadie! (My shaken espresso with brown sugar was fabulous)
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December 2023 by Brianna A.
i honestly don't know who trained these baristas. please find someone new to train your baristas because they cannot make a simple frappuccino. its a bit embarrassing. i came to this location because i was in the area after visiting a friend instead of taking a trip to my local starbucks. long story short, i ended up having to take a trip to my local starbucks. i came in from the drive thru line and had ordered a vanilla bean frap with 2 pumps of peppermint syrup, 1 pumps of mocha syrup with whip cream and chocolate twirls on top. my local starbucks never have a problem when i order this drink so i didn't think it would be a problem for this location. however it was a major problem. i do appreciate the barista at the window trying to make it work however the barista inside just didn't seem to understand what i wanted. after, taking the barista at the window 3 times to come back, taking about 5-10 mins to figure out my drink, and holding up the line i decided i wanted my money back. this experience at this location was honestly laughable. the simplest basic drink you can make turned into the most complicated drink. train your baristas better.
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November 2023 by Jazz Shademan
Hella slow location.
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September 2023 by Natalie S.
When I ordered I clearly asked for whole milk. I even said it twice and they still gave oat milk. It completely ruined my mood because I was so looking forward to my drink. Another thing was the worker taking the order had a lot of attitude and no patience. Overall bad experience.
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September 2023 by Jason Bello
Be aware of the very narrow drive thru, it will damage your rims...
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September 2023 by Riss B.
I put in a mobile order for a macchiato (hot), then was given a shaken espresso (iced). They asked me for payment at the window, but I had already payed through the mobile app. They seemed confused when I said I had a mobile order. Now I’m confused why I was given the wrong drink. When you need the caffeine, you can’t really complain. Let’s see how it goes next time?
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August 2023 by D
Came at 9:21 PM, says closes at 11, the guy said “were closed bro” i ask why he said “umm covid outbreak”Covid is over. Stop lying
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August 2023 by Talin M.
Probably the worst Starbucks in Glendale. Every Starbucks in this city has the best service! Do not come here they are so rude Caitlin was so disrespectful and racist. If I could rate this store a 0 I would
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August 2023 by DayWalker!!! Sarkis
Great but area is bad. No parking God forbid if a car turns incorrectly could hit people trying to enjoy their Starbucks. Starbucks cleaned the outside chairs but people still find a to sit.
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June 2023 by Oliver P.
I think there's something wrong with the barista that works here on Friday between 7-8pm. I ordered a two custom drinks with extra sweet cream cold foam and light ice. The guy did the total opposite. He put MORE ice and LESS foam on both drinks. I blame this on management for not hiring quality employees. Seems like this place hires random people just to push sub par drinks out and get people's money. Starbucks name here but not Starbucks quality. Try a little harder guys. Do not recommend coming here.
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June 2023 by Nancy T.
Service good at this Starbucks - especially Donald and Zach. Drinks made well. Only drawback is getting into the drive thru lane.
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June 2023 by Inga C.
Service is usually really good and the drinks and food are usually yummy. Although customer Service was lacking this morning. I ordered on the app and picked up in the drive-through. I had my previous Starbucks cup in my cup holder and asked if I could trade please. But they said sorry we can't take your cup. I find this a bit upsetting, especially since it was their own cup. It isn't like I'm asking you to take a soda cup from somewhere else? Would be much better customer service if you would take at least take your own cup back.
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May 2023 by Flower G.
I love starbucks, but this location has the worst customer service. Some of their employees are usually nice but the rest act like they're forced to do this job when they're the ones who picked this job in the first place. If you're going to be rude why bother asking for a tip. They do not notify you when they're charging you extra for anything. All i wanted was a tall caramel lattes with drizzle. the syrup they add is 80 c and the drizzle is 50 c when i always thought that a caramel latte came with it all? Anyway very disappointing.
