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January 2024 by David R.
Came in today with a paint chip I needed matching to. James helped me by using their computer scanner and was given the exact paint color I needed. The store is clean, well maintained, and fully stocked with everything you could need to do a paint job. They also have a coffee bar. Plenty of free parking shared in the business center. The cost value is superb given all I experienced as a first time customer. Would recommend Sherwin-Williams to anyone. Thanks, James!
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September 2023 by Lynn C.
James is the best! He helped me decide which paint textures to use for my kitchen. I love the Emerald line the best - lasts forever and the quality is excellent. Not only is James very helpful but he also honored a coupon I had. The manager, Brian, was also very kind and professional. I highly recommend this neighborhood store for all painting projects. They also regularly offer sales with discounts varying from 20-40% off products.
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August 2023 by Pamela woncik
The staff was kind, patient and willing to help me get exactly what I needed. I suffered water damage and had to patch some of my bathroom wall. Although the room was painted long ago it was still in very good (almost new looking) condition and I really couldn't afford (at this time) to have the entire room re-painted. I did know the original paint color name and brand - but it was no longer even being manufactured or sold (Sears Easy Living). Fortunately S-W staff did a great job hunting down the formula and matching it in their brand perfectly. I didn't have to paint the entire bathroom, I was able to just prime/paint the repaired areas and you really can't even tell at all that part of the bathroom was replaced/patched.
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July 2023 by Stephanie G.
Love Sherwin Williams paint, but not the customer service at this store. The staff move slowly and the older woman who works there always has an attitude. I only come here because it's close to my house. Other locations have way better customer service.
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July 2023 by Mozel Griffin II
Great paints and services.
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February 2023 by Esbie F.
James brakes the scale of stars, he truly goes above and beyond. I've had a giant paint project and from the beginning James has been a godsend. Everyone here is always super sweet and helpful (and they deserve holidays like Presidents' Day off!)
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February 2023 by Chuck Ward
We were trying to solve a match for Andersen windows shades and they were very very helpful and gave great advice on changing the base to suit the application.
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September 2022 by Mitch B.
Dan and James are very nice and helpful. We were there until 5 mins past closing and we never felt rushed and they were very accommodating. Their tips were very helpful.
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July 2022 by K G.
I'm new to DIY and only know how from watching many clips. Dan helped me and he was very nice and patient!! This my Project no.1. I will see you around Dan!!
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July 2022 by David Paraiso
Just nice people and they are attentive to the customer's needs.
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June 2022 by Antiopia online El Salvador
I used to visit the store and workers were always nice and helpful, but on June 8th there was a lady I believed was the manager , she said was not going to help me unless I bought something, really bad service and meant ,terrible and unprofessional
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May 2022 by Maria R.
Came into this store a few days ago with my child and felt extremely unwelcomed. No one greeted us or acknowledged our presence, even after minutes of browsing the color card samples. Finally stood in front of the service desk and I still had to flag someone for their attention as they all kept their faces down looking at their computer or something. Finally some guy who was on the phone put his call on hold and asked me if I need help. Uhmmm really? He tells someone else to help me but let out a little laugh, like "sorry you're it." I tell this guy I'm looking for samples and they tell me they have not had any for months because of the pandemic. Fine, I asked to instead buy the smallest can so my trip wouldn't be such a waste of time but was then told they still didn't have the right type of paint needed for the colors I wanted samples for. I said too bad because my whole house is getting painted inside and out and I wanted to choose their brand bec I've heard good things about them, but I guess I'll have to tell my contractor to go with a different brand. Demeanor suddenly changed to much nicer, and they said no worries, if I were buying gallon size or bigger, they'll have them. So what I got out of that is that they're not interested in helping regular folks coming in for small projects. Honestly they lost my business the minute they ignored me and my daughter when we entered their store. Even my six year old knew that not saying hello when we entered was rude and her exact words to me were "how come they didn't say hi to us mom? They don't have very good manners." Way to go! You lost a current and future customer for sure.
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April 2022 by Emily C.
I'm looking for three paint samples to figure out which color will look best for a small bedroom and was told because of the pandemic there are no sample paint containers available, that it's been an issue for the past year. Now you charge $20 per quart to sample colors instead? Sorry, that has to be a joke, you can mix any other size container but sample size?? I'm heading over to Catalina Paints/Benjamin Moore where the customer service has been amazing and they even send me coupons for FREE pint-size color samples every month.
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March 2022 by Reese D.
If you have a huge order with a LOT of different colors then make sure they mixed everything and make sure it's all there. Last time I was in they got a bit overwhelmed with my order and I didn't realize that some paint was missing until I got to the job and realized it was missing. I had to go in again to get the rest of my order and hope my painters were staying on task while I was gone! Time is money and i didn't appreciate having to waste mine. Plus side is they have stores everywhere. You can find one relatively close to you. If your a contractor with a commercial account, they will deliver.
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December 2021 by Aamna M.
Tl:dr - if you are a noob when it comes to paint go to Home Depot/Lowe's. If you have to come here - Avoid the manager. The other sales associates are great. I went to this store to buy some interior paint. I know very little about paint but I came in with the label of the paint we just ran out to find something similar. The manager was extremely condescending and borderline offensive and what help she could offer had to be selected out of all the unhelpful comments she had to say. As she (the manager) spoke to other customers on the phone it is evident she is knowledgeable about paint. Would have appreciated if she heard me out first and what my needs were and then helped me solve the problem. Luckily, there was another sales associate present, JESUS. I went over to him and explained my situation - he looked at the inventory and found a few possible solutions. After hearing me out he recommended what would be best for bathroom interior paint. JESUS demonstrated excellent communication and customer service skills and helped turn a nasty encounter with the manager into at least a successful purchase of overpriced paint that met my need. Thank you, JESUS!!!!!!!
