-
April 2024 by Anna Benavides
Great service and transparent. Pricey but if you want quality then definitely the place to go.
-
January 2024 by Ryn Anderson
I had an early bird appointment confirmed. I showed up at 7:45am and waited around until 8:30am. I even called the shop and got no answer. They never showed up.
-
November 2023 by Davit J.
Grant was a very patient and understanding professional that answered all my questions! Thank you for fixing my air conditioning! Had the best prices in town also! I went to 3 other locations in Glendale and there is no comparison. If you want great service and trust that your job will be done the right way he's your guy!
-
July 2023 by Albert Molla
140$ for 1(one) ignition coil, changed 2(two) when even new genuine Hyundai manufactured part is 83$(checked on the website) plus labor, and got a 400$+ bill. Good for you, once.(If you go there, check all the prices Before you pay them)
-
July 2023 by Albert M.
140$ for 1(one) ignition coil, changed 2(two) when even new genuine Hyundai manufactured part is 83$(checked on the website) plus labor, and got a 400$+ bill. Good for you, once.
-
June 2023 by M H.
Wonderful work. I've gone to Nelson for years and suspect Grant is great too. I'll be going back to Nelson any time I have a car issue. Highly recommend.
-
May 2023 by Pedro Motta
This place is trustworthy, quick, and reasonably priced.
-
April 2023 by Aro A.
After I repaired my car , 15 days later I had the same problem I called him a couple times and he didn't answer the phone, I took my car back and I charged again .. it was a bad experience
-
February 2023 by Lauren Wheby
I just called and the man who answered gave me the worst attitude, he was horrible and I asked for the owner and he hung up on me.
-
January 2023 by Andrea Calabrese
This guy is really intelligent when it comes to problems. THIS GUY SAVED MY ENGINE! He did an excellent job on my tune-up & discovered that I needed a new oil pan. If I hadn't bought the new oil pan, my whole engine could have been destroyed. Thank you! ?
-
August 2022 by Grigoryan Dental Lab G.
Got best experience in car service.Very satisfied. Thank you. Will recommend everyone
-
November 2021 by Michael H.
Shants is great! I must've passed by this place hundreds of times and never thought much of it except it was an odd location for an auto shop. Very tiny with no overflow parking. However when I used repairpal to price out the cost of a new radiator for my 2000 Toyota Avalon Shants was listed as the top auto place near me. Shants is a member of repairpal and will honor the estimates given. However, they did one better, they beat the repairpal price. Repairpal listed a price of $444 to $844 to replace my radiator. Grant, the owner of Shants, quoted me $430, so he beat the low end price of repairpal. The work was great. I've driven the car from Glendale to Venice without any overheating issue and without having to refill my coolant reservoir. Grant also suggested other repairs that I might need. All these suggestions were legitimate because I'd taken my car into a Toyota dealer the month before for a diagnostic and they suggested the same repairs. The difference is the Toyota dealer wanted to charge me thousands more! For example they said they would replace my radiator for about $2000. Grant did it for $430 saving me over $1500. (Of course Toyota would have used genuine Toyota parts, but I'm happy with the non brand name radiator Grant installed). So the price is right and Shants appears they can always fit you in. Also Grant the owner is a real nice guy. Yes, sometimes he's the only guy there and yes sometimes he will keep you waiting a little while he deals with something else, but so what? The service and price is worth waiting for. I'm almost afraid to promote Shants because I want it to be my secret. I don't want it to get so popular that I'd have a hard time getting my car in if I need repairs. But Grant and Shants deserves the praise.
-
November 2021 by Erica G.
Really great service. Brought my car in because the check engine light was on and they were honest about the repairs I needed and did not overcharge me. Friendly and professional as well!
-
May 2021 by Jkt L.
Horrible customer service here. I arrived to this shop with my elder parents to get my car AC serviced and the owner or worker Grant told us to wait and went inside his office. We first waited for 25-30 minutes inside my hot car while he sat cool in his office and chatted on his phone without any care or respect to inform us of a delay. After waiting a while, I decided to talk to him in his office that we had waited long enough. He said wait 5 minutes. I said ok. We ended up waiting another 15 minutes in the hot car. At this point, I had lost my patience and I went to his office and told him we were leaving. His more important call was way more important than us or important that he couldn't even tell us to come back later? Horrible experience!!!
-
November 2020 by Grant S.
Grant is great! Explains everything clearly and is very accommodating! Has a great experience here.
