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May 2024 by Aren Minassi
Miss Paula or should i say "Karen" at the register with her long tacky nails, so rude and disrespectful. Really really made me wanna be a Karen and ask for the manager. But RiteAid needs to take action for sure or else one of these days a customer might not react so nicely like i did. Keep that attitude for your kids Paula. Dont roll your eyes at people. Chewing gum whike talking to customers is really unproffesional as well. For real the absolute meanest cashier I have ever met. Please fire this lady
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April 2024 by J G
They have the worst phone answering service, nobody ever answers!!
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March 2024 by Maria P
Horrible customer care/service! I went in for my son's antibiotic, first off I did not receive a call stating that they do not have that medication in stock so when I got there they told me they didn't have it. I don't live in the city so I had another store call to transfer and they just kept putting the other pharmacy on hold and never returned back to the line!! When I called and asked for the type of medication and strength they said they had it in stock! how are you going to tell me in person you don't have it then when I call for the transfer info (I'm back home in my city) they tell me "we have it" this is not okay. I used to live in Glendale and this is the worst customer care I have received. Will definitely be informing my friends/family to go elsewhere since their care, urgency and knowledge of their medications in stock is on low priority.
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March 2024 by Thera R.
This Rite Aid has been my go to since I was old enough to walk there alone , some of my fondest childhood memories involve this rite aid but as of late the pharmacy is what I have needed to use and unfortunately the pharmacist there is sadly misinformed he believes he is allowed to speak to people however which way he pleases ... he abuses his authority and belittles patients he has absolutely no bed side manner and quite frankly bullies his pharmaceutical peers he blatantly states that " they don't know anything they are just technicians" he drug shames patients out loud and falsely denies claims through insurance he tried tearing the portion that clearly showed he didn't run it through my medical and when I asked for it he then gave it to me I went through my paperwork and since August I was eligible for dual insurance coverage and still am he just didn't want to use it and after I made my argument he stated I would get a refund in the mail .... He thinks " being on medicine is not normal" sadly Hayk the other pharmacist was fed up with his behavior and probably won't be back what a shame ...
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February 2024 by V.J. D.
They closed down. It sucked. Walgreens bought out their pharmacy records! Rite Aid never told me that! I had to find out from a different pharmacy I used to go to! I'm just wondering if all go out of business- Who the hell gets 'Thrifty's Ice Cream?!' I don't eat a lot of it, but it is good...
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February 2024 by Ana Grey
Rite Aid is a great store and great location. Easy to find what i was looking for. Neat and organized and most important thing is employees are very pleasant and smiling. Thank you for being there for us.
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January 2024 by Jason Revell
They are doing insane level of price gouging for generic prescriptions here. For a cheap med that costs $15 at Walmart, they are charging $142.00!!! How is that legal? I will never come back here after standing in a long line for 30 mins just to be told that.
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January 2024 by Richard O.
For flu shots and covid shots and Amazon pick up, this place is great for me. I've been coming here for years, and hopefully this place will continue to do business.
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December 2023 by Euphoria
They have been out of stock of the hygiene products I usually use. When I ask the employees when they will have them back in stock, they tell me they will be getting a shipment the next day. This is the response I have been getting for the last month or so and nothing has changed. Horrible service. Buy your products elsewhere.
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December 2023 by Erwin R.
I had an incredibly unpleasant experience with Paula at Rite Aid. Her disrespectful attitude and lack of helpfulness made my visit frustrating. To make matters worse, her ridiculously long nails not only slowed down simple tasks but also caused a hygiene concern when they ripped through the gloves at the ice cream section. This level of service is completely unacceptable.
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December 2023 by Jennifer R.
First and last time using the pharmacy. Incredibly rude people working there. Adding more words for character requirement.
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November 2023 by Narek B.
Worst pharmacy ever!!! The staff is careless and rude! If I were you I would go to CVS
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November 2023 by Irene Ortiz
I don’t know what is going on with the Pharmacy Rite Aid on Glendale Bl., but they never seem to have my medication. They also put you on hold for 15 or more minutes only to come back to the phone and tell you that they need to go check if they have your medication. What !!! I thought that is what they were doing. I don't know how long it takes to see if they have your medicine but 9 minutes more and nothing so I hung up. I’ve been trying to get this medication for over a week, honestly so I need to go to another pharmacy. I’m done with their lousy customer service. Seems that since Covid nobody cares about customer service anymore and that’s everywhere.
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November 2023 by Armen Amirkhanian
Jasmin is awesome, caring, helpful & energetic! She should be assigned as employee of the year.
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November 2023 by Hiam M.
Well, first things first is customer service really isn't great. Secondly the pharmacy in my opinion is not up to standard, with that being said this is the second day in a row I call the pharmacy for a simple question & they leave me on hold for 20 minutes EACH TIME. I don't drive therefore I can't just go to the pharmacy to check if my medication is ready unfortunately.
