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October 2023 by Jooyun L.
I highly recommend Deivis Golizaryans. He will do everything for you and make the impossible possible. I am glad that I found this random guy but the best client adviser. Thank you Deivis! From Julie
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October 2023 by Alex S.
Service and maintenance of car its fine no complain about it.....But , the rudeness of guys working inside the showroom its bring down the class of Pacific BMW . We don't need to see macho attitude or any other kind of rude body language . Humble and nice personality will be more attractive.
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September 2023 by Alicia Kirk
Pacific BMW Collision Center is a collective of skill, precision, achievement, and heart. If you love your car and you want it to look that way, these guys can make it happen. My car was vandalized and they not only removed spray paint but they rewound the clock and returned my X4 to a better condition than I've ever seen it. If the car you love is not a BMW for some reason, I really hope they also work on other cars because I've never in my life seen another body shop achieve what they can accomplish. In addition, their customer service is exemplary. They are aware that you're coming in to see them because something unfortunate has happened, and they are kind, warm, and genuine, all while being professional and direct about your various options. They are problem solvers who are on your team. The work they do is at the highest end of quality and they are proud of it, so they can detail every step and why each part of the process is necessary, there aren't any vague unexplained charges.Finally, Excellence isn't cheap. Leaving your car at a body shop knowing the only surprise will be how much better your car looks than you thought possible is a feeling of security that is well worth their rates. I don't know about you but if my bill reflects true excellence there's no better deal.
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September 2023 by Michael Jason
Very Disapponted.However, the chicks are hot. The guys are cool, but I think they forgot we're in a recession cause they tried to charge me 4x what the non dealer spot down the street charged me. ??
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September 2023 by Joshua G.
Just wanted to give a quick 5 star on the quality of work here and the extremely fast turn around time at this place. I dropped my car off on a Monday morning and my car was done literally one week later. Although all I needed was a new lip and bumper respray other places I've been too have either done horrible paint match work or took almost a month to complete. The paint match on my car was excellent and they detailed inside and out of my car before pick up. I am very happy with my service from here and god forbid my M4 needs any more body repair I'm most definitely coming back here for it. Shout out to Sam for taking care of my M4 Comp !
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September 2023 by Octavio Arreaza
If you have a BMW that had some body/paint damage, this is the place to go in the LA Area. They only follow specific BMW factory guidelines and processes to fix the car, which is relevant through out the whole repair process from start to finish.Customer service and communication process was excellent, from getting text messages telling me in what stage of the repair process my car was, to the communications and customer oriented attention from my assigned body shop estimator, Daniel.All in all, very good experience in the unfortunate event your BMW, new or old, needs bodyshop repairs.Services: Painting
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August 2023 by Aleh Hryshyn
I recently had to repair two rear bumpers of two bmws I own. Both times it was pleasant experience. Both of my cars turned out great, like it’s never been repainted. One of my cars has a special paint and I was worried that it won’t look the same as it originally was, but it does look identical to the body other parts of the car.The staff was friendly, and kept me posted all the time. Also, I recommend the rental vehicles while your car is in the shop. You can still drive a BMW and they bill the insurance for you. You don’t have to reimburse your money after.If you want to repair your BMW properly, this is the place to go to!
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August 2023 by Salvador Reyna
Great quality place to get your car taken care of properly, Andrew the shop manager has excellent communication with you all through the process and sets expectations upfront and transparent. I’ve came to them 2x and have been satisfied with the service and work.Services: Painting
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August 2023 by Tia Shipman
The best in the business! Driving in LA, accidents are inevitable. The stress stops there.They make me feel safe.I always send my car to these guys. Their communication and professionalism are top-tier.My car comes back to me like brand new every time! Fully charged and clean!I’ve trusted them with my cars for over a decade!
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August 2023 by Peter Kaganjo
Very pleased with their work. Vehicle looks as good as new. Took longer due to vehicle being new on the market, OEM parts not readily on the marker for the particular vehicle, but very transparent about the whole process. Even organized for me to get a loaner while the vehicle was in the shop. Excellent customer service too. Glad I chose this repair shop.Service: Body & Trim
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August 2023 by Jason Leedy
The service, quality, and communication are all 5 star. Andrew and his team worked quickly through the process and delivered a great repair. I wouldn't take my M5 anywhere else.Services: Exhaust
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July 2023 by Jonathan Ragheb
Car is good as new after repairs! Took a little longer than expected so they made sure to keep me updated the whole while and to give me a courtesy vehicle during the repair process.Service: Body & Trim
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July 2023 by silvia coto
Wonderful experience every time at BMW in Glendale, the customer service is great,every one is very professional and respectful and I feel confident on the work they do on my vehicle is safe and honest
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June 2023 by Katherina Roxas
I had an accident, and now my car looks brand new. BMW pacific collision center did a very good job!!And I got a text message weekly with the status of the work being done. They completed the job soon.
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June 2023 by Leslie Sheets
Very detailed and professional. The only thing that is not the best is the wait time that I had for my vehicle….But you can’t rush perfection….Service: Body & Trim
