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March 2024 by Joy S.
This store does not even deserve a star. They have really poor customer service. They don't promote self checkout therefore you get a long line with only one person at the register. Apparently this one person can only take returns on top checking customers.
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February 2024 by Armine M.
Linet at Michaels in Glendale store was very nice! Excellent service skills! Smiles and always happy to help! She was very knowledgeable and professional!
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February 2024 by luis martinez
It is like a small square, very large, very spacious parking, it has a wide variety of products, I recommend it to ?
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February 2024 by Georgette D.
The Framing department is amazing. Alan head manager of the Frame department is wonderful. Helpful, kind and did an amazing job with 2 of my art works. Will return-I will only Come here now Glendale. California!
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January 2024 by laura mikayelyan
Awesome!!! Workers are really kind and there’s a whole bunch, personally I really enjoy arts and crafts stores and this one has it all. It’s a fairly large store too. The only thing that bothered me was the cleanliness of the women’s restroom….I understand it’s a two-way street but having a code to enter and it still looking horrendous…..I was at a loss for words. Other than that it was a great quick visit.
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January 2024 by Chris C.
I just wanted to shout out an employee named Alan at the custom framing area. Every time I come in he is nothing but helpful, insightful with not only me but those I see him help. Keep hiring employees like him!
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January 2024 by Neetha George
Appreciate the offers
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January 2024 by Z J
Alan in framing is phenomenal, super customer centric, very knowledgeable, and ridiculously talented. He’s gone out of his way, multiple times, to ensure that I got exactly what I wanted, and has always delivered more than I expected, sooner than promised. I drive further to get to this location, just to have the peace of mind that I will get the best service and quality of work. Thank you, Alan!
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January 2024 by David Bee (Dirrty Pyro)
Workers are hard to track down the bathroom smelled horrible but great selection of inventory and big store
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January 2024 by D Quin
Michaels was once the best place to find almost anything for DYI projects but nowadays are a shadow if their former self. They really are lacking. Thankfully there is Amazon.
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December 2023 by Andy T.
12/19/23: A bit sad honestly. We were told you can buy gift cards at the self checkout by an employee. Another one later comes by and says you have to see someone at a register. We go to the register and that person tells us its company policy that you can only use cash to buy gift cards.... So we took them to the self checkout. Entered it in and bought it with a credit card.... Seriously.. if you don't know how to do something, say so! Instead they tell us things that makes no sense whatsoever because they are either lazy, incompetent, or both. It is not even about being trained properly. It's about owning your sh$t. Learn to ask for help or be honest and stop making excuses.
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December 2023 by Elisa Ontiveros
I was looking for Christmas decorations but found very little there, everything was already gone or they didn't really have much this year. I was disappointed so went elsewhere ?
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December 2023 by David F
love the place.
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December 2023 by Flo M
Out of something and they were very sorry
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December 2023 by Smart A.
Horrible customer service here after ringing for assistance in the spray paint section for 10 minutes and nobody came. I had to go to the front to ask for assistance. Then I had to go back to the spray paint section wait an additional 10 minutes. Finally I go to the register to pay and was told by the girl that sent me back to the spray paint section that I wasn't able to pay with card because I was purchasing spray paint. All the time I'm waiting the girl was waiving everyone ahead of me instead of helping me checkout. I was late getting back to work because of all of this. What should've only taken 10 minutes turned out to be 30 minutes.