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April 2024 by Psych Nurse
Leo seem’s almost like family after our experience with him. He made my wife’s engagement ring and our wedding bands for our wedding in 2023. He also did an upgrade to my wife’s wedding band to completely cover the ring with diamonds. His skill as a jewelry sculptor is only surpassed by his endless positivity!
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February 2024 by Bob Gerholdt
Leo is the best!!!
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December 2023 by Maricela L.
We have been customers since 1996. Leo has always been the best! He designed my wedding ring & I will always come back! This visit he was able to augment a vintage gold necklace and repair a religious medal... excellent customer service!!
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October 2023 by Nico C.
Mandarin Gems was recommended to me by my cousin whose in-laws have had a long running relationship with Leo for years. They get nearly all their jewelry from Leo, and I can see why. Leo gave me incredible treatment and certainly honored his valued customers' referral. The minute we spoke on the phone I knew I was working with someone knowledgeable and trustworthy. He gave me guidance and recommendations as if he were my partner, not a salesman. He was very responsive and easy to communicate with, so there was no stress in trying to get hold of him to ask questions. He worked quickly and had my ring ready in 2 weeks. And may I say, it is a damn beautiful ring. Very high quality and I was so proud to give it to my fiancée. She gets compliments on it all the time. I'm certain I could not have had as great an experience with any standard jewelry store, and definitely not online. Leo was a pleasure to work with and I would recommend him to absolutely anybody getting ready to tie the knot. Thank you Leo for helping make my proposal an excellent experience!
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July 2023 by Pei C.
had a phenomenal experience with Leo, the owner, who proved to be exceptionally knowledgeable and friendly. I had been on the hunt for the perfect ring for a month before being introduced to Leo. His guidance in choosing the ideal diamond was invaluable. More than that, he made sure I was well-informed throughout the entire design process. Without Leo, the process of pricing an engagement ring would have been much more difficult. I can't recommend him highly enough.
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July 2023 by John A.
I have been dealing with Mandarin Gems for over 30 years. They are experts. They are resourceful in helping you get exactly the product you want. But most importantly, They treat you with consideration and fairness,, as if you were family. The jewelry I bought over the years is unique, and fairly priced. My wife enjoys and constantly wears all the gifts I got from Mandarin Gems. Recently I haven't been buying as much jewelry as when I was younger, but Leo now helps me repair and restore,, older jewelry with amazing results You will enjoy the experience!
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June 2023 by Francisco A.
I recently had the pleasure of entrusting Mandarin Gems, a fine jewelry shop run by the talented Leo She, with the creation of a custom engagement ring. From the moment I stepped foot into his establishment, I was captivated by the sheer beauty of his creations and his unwavering dedication to his craft. Leo's passion for jewelry design is evident in every aspect of Mandarin Gems. His meticulous attention to detail, combined with his exceptional skills, sets him apart from the rest. As I embarked on the journey of creating a truly unique and personal ring, Leo's expertise and creativity truly shone through. The design process at Mandarin Gems was an absolute joy. Leo took the time to listen attentively to my preferences, capturing the essence of my vision flawlessly. He skillfully guided me through the selection of gemstones, metals, and design elements, ensuring that every decision was made with utmost care and consideration. His suggestions were invaluable, offering insights that elevated the ring's aesthetics and overall elegance. Throughout the entire process, Leo's professionalism and commitment to exceeding expectations were unwavering. He maintained excellent communication, providing regular updates on the progress of my ring and promptly addressing any inquiries or concerns I had. This level of dedication and transparency not only ensured a stress-free experience but also instilled confidence that my dream ring was in the hands of a true master craftsman. When the day finally arrived to receive my custom engagement ring, I was awestruck by its beauty and the impeccable craftsmanship displayed in every intricate detail. The ring surpassed all expectations, a testament to Leo's exceptional skills as a jeweler. The gemstone's brilliance, the flawless setting, and the exquisite design merged harmoniously to create a true work of art that spoke volumes about Leo's craftsmanship and attention to perfection. In addition to Leo's exceptional talent, the service at Mandarin Gems was truly outstanding. The warm and inviting atmosphere of the shop, coupled with the personalized care I received, made the entire experience even more memorable. Leo and his team went above and beyond to ensure that my needs were met and that I was completely satisfied with my purchase. Without a doubt, Mandarin Gems and Leo She have secured a special place in my heart and a loyal customer for life. The passion, skill, and commitment to excellence that Leo brings to his work are truly extraordinary. If you are seeking a one-of-a-kind piece of jewelry that reflects your unique style and personal story, look no further than Mandarin Gems. You will be treated to an unforgettable experience, resulting in a cherished piece of jewelry that will be treasured for generations to come. In Leo She, I found not only a master jeweler but also a kind and genuine individual who is dedicated to making dreams come true. Thank you, Leo, for your exceptional work and for creating a masterpiece that will forever symbolize a cherished moment in my life.
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December 2022 by Jonny L.
Leo made my ring selection process so painless and really made me feel cared for. He did not try to upset me on different options but instead focused in on what my preferences were and provided recommendations that fit that mold. He was so patient with me as I combed through details of the ring including thickness of the prongs, shape of the pave rings, shape of the prongs, and even the thickness of the band to the millimeter. When I held the first "finished" product in my hand, Leo could see that I was not completely satisfied with it and was patient enough to talk through what changes would make me feel comfortable with the final ring. What a kind, generous, honest and patient man! I'd recommend Leo to anyone who's looking for high quality jewelry and high quality service.
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December 2022 by Cameron F.
I was recommended to Leo at Mandarin Gems by a friend after commenting about how much I liked his ring and told him that I was in the market for a wedding band. I am forever grateful for his recommendation, and I hope this review has the same effect on those of you looking for a jeweler. From my first to the most recent (and definitely not last) interactions with Leo, I am impressed with his authenticity, sincerity, and genuine care for me not simply as a customer, but as a new friend. He was straightforward about his pricing and helped me understand important properties of what I was looking for in a ring. No jeweler prior to Leo had bothered to do the same for me. Thanks to Leo and his expertise, I got the exact wedding band I was looking for, custom, in just under two weeks. Lastly, in the couple of in-person visits at Mandarin Gems, I've also had the pleasure of conversation with Michael and Paul on the topic of watches. I was surprised to find that everything I mentioned about Leo can be extended to the rest of Mandarin Gems. Leo and Mandarin Gems are true gems that deserve to shine (hah!). Do yourself a favor and give them at least a phone call.
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October 2022 by James E.
There's so much I can say about Leo and the experience I had with him. Let me tell you, every 5 star review on here is dead accurate about the character of the business owner. Allow me to share with you my brief story: I called in on a Thursday evening almost around closing time because I found him on Yelp. I told him I needed him to set a stone on a ring for me ASAP because I wanted to propose the following week. We only had two days to do it because I was taking off on a trip to Joshua tree where I would propose. Without even thinking twice, Leo was already thinking of a plan to help me get the stone set in time. Long story short, he waited at the shop AFTER closing hours to wait for me to bring in the stone/ring, and then woke up early to head to the manufacturing plant to get the stone set for me. Mind you-- I'm a complete stranger who just called in.. He could've just said "oh it won't be able available until next week" which would be totally reasonable, but no -- he really wanted to help me and went out of his way, literally worked OVERTIME for FREE for a STRANGER. Thanks to Leo, I made my successful proposal with a beautifully set ring on time. I tipped him cash--I would've tipped my left kidney if he needed one! I'm telling you guys, it is very hard to come by customer service like this. He is special. He is a man of God...God bless this man. Visit him - you will not regret it! Thank you Leo! -Brian
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June 2022 by Kenny A.
If you're shopping for an engagement ring, look no further! LEO IS THE BEST! I was in the market for a ring and my friend was singing his praises to me. I needed to see for myself who this Leo guy was and lo and behold, he was one of the friendliest, most genuine, and most helpful humans I have ever had the pleasure of meeting! I knew nothing about engagement rings and was honestly pretty intimidated to start shopping for one. But Leo not only made the whole process painless, but also really fun! The ring came out more beautifully than I could have ever expected and my (now) fiance is obsessed with it! She won't stop staring at it, even when we're eating, when she's driving, and even right before she's about to go to bed lol. Leo was honest, patient and worked with my very quick turnaround deadline. He also gave me the best price by far out of any other jeweler. Thank you so much, Leo! My fiance and I can't wait to come back to pick out our wedding rings next. :)
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May 2022 by Jason W.
A couple's friend recommended my girlfriend and I to Leo. Boy, he was so amazing. Leo was above and beyond. He ONLY wanted the best for my girlfriend and I and gave us the best ring shopping experience ever. We cannot thank you more than enough for this. Leo was so sweet, kind, and patient to give his time to teach us the different types of specifications/grades with his Diamond 101 "class". He was fantastic at explaining why certain diamonds are priced the way they are. He broke down everything about a diamond from the 4 Cs, triple Xs, and even fluorescence which we did not fully understand about much before. After this experience, my girlfriend and I felt like we were experts at diamonds, haha. Leo truly cared about our interests and only looked out for us during this whole process. His intentions were never to sell us something we did not want nor rush us to buy a stone. He always gave us a variety of options around our budget and allowed us to really soak in all the information to figure out what we loved the most. Again, my girlfriend and I thank you Leo for this wonderful experience and we appreciate you for being our jeweler. We love our purchase so much and we are more than glad to do business with you in the future. We highly recommend Mandarin Gems and Leo if you are seeking jewelry purchases! He is the man to trust and go to!
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May 2022 by Dave C.
Leo is the first and only stop for me when I am looking for jewelry. He is always 100% accommodating and will not rest until he finds something you are happy with. He crafted my wife's custom wedding bands 21 years ago, which she is still head over heels in love with, and I have purchased all of my jewelry from him ever since. His workmanship is unmatched and he always gives you an extremely fair price. And one of the nicest humans you will ever meet. If you want a jeweler you can trust then Leo is your man. I cannot recommend Mandarin Gems and Leo enough. There is no one better.
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August 2021 by Christopher Toth
Leo is the best. Best quality great prices and amazing service. I won't go anywhere else.
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June 2021 by Trixie D.
When they were in the Burbank Mall I bought a 14 carat high heeled shoe which has diamonds on it & I'm still wearing & I get a lot of compliments on. They had the little high heeled earrings & I swore I would own some day & when they were moving to Brand they gave me such a deal I couldn't resist so now I'm the proud owner of the necklace & earrings.
