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April 2024 by Joyce Villeda
Very helpful staff. Happy with my purchase based on their recommendations. ❤️❤️
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March 2024 by Jennifer Sanchez-Miranda
This store has the friendliest and most knowledgable staff. My daughter had a party here and Maria is a superstar and went over and above to make the party incredible. Nicole was also attentive and ifriendly. What a fun morning!!!
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March 2024 by gastric demon
It's bad enough it's so crowded to shop let alone to also have the employees desperately trying to talk to you regardless if you have your back turned and are clearly having a conversation with someone else. Lush needs to teach basic body language instead of having their employees aggressively attempt to socialize with the guests. It comes off forced and fake and it's off-putting to the point I make my visits short and purchase online instead. I normally do but I want to smell before purchasing...so unfortunate
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January 2024 by Novia DeLosMuertos
treats their customers like criminals for making a return. horrible customer service from a brand I used to love.
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December 2023 by Adam M.
I've never written a review for a chain retail store in a mall before BUT I HAD TO because This was the best shopping experience I can remember. Taylor and the rest of the staff helped us curate 3 gift bundles. In the process they guided us through what felt like every product in the store. They made great recommendations and portioned everything out to make sure we stayed within budget. Then to finish it off they offered to hand wrap everything using the regular shopping materials to give us a free and beautifully presented gift bags. 5 star service at its best!
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November 2023 by Tina Tomar
Taylor was so friendly and helpful. She had great recommendations and was so sweet to our daughter. Helped me assemble a very special gift for a friend and showed me products with specifications I requested.
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November 2023 by Nancy G.
Evelyn was amazing and was an extreme help! Walked into lush for the first time in years and was immediately greeted by her! I told her what I was looking for and she showed me everything she recommended! Walked out with new skin care and she even gave me a sample of a mask! Thank you Evelyn! You're amazing!!!! I'm SOOO HAPPY W ALL MY NEW PRODUCTS & WILL DEF BE BACK!
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November 2023 by Nicole W.
We had so much fun making bath bombs with Maria and Susse!! Thank you for such a great experience!!
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November 2023 by Monique B.
I had a wonderful evening last night at Lush in Glendale. Bianca, Taylor, and Suzette were amazing wonderful knowledgeable hosts.' They facilitated great games and were very interactive with our party. Thanks you LUSH for making it a very special evening for my friends and I!
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October 2023 by J. B.
William and Taylor are awesome . Thanks for the help :-)
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September 2023 by Kelly S.
This was my first time visting the store.. and let me just say I love everyone here!!! Shout out to Maria and Biannca !!! YOU GUYS ARE GREAT. I LOVE MY PURCHASE !!!
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September 2023 by Marisol A.
I love this location. Bianca was so helpful and patient and explained everything. She was not pushy at all and I just wanted to be her friend lol. I love these products so regardless I know I'm always going to be satisfied.
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September 2023 by Shantelle S.
March 2023 / Glendale: After an art event in Glendale with a friend, we stopped at the Glendale Galleria! Naturally, LUSH caught my eye, as I am a lover of bubble baths! Haha!Bubbly Fun: Easter was near; there were so many cute themed bath products; a rock 'n' roll rabbits with a guitar, bunny rabbits with long ears, sparkly Easter eggs...so many fun items! I had to take some home with me! Also, discovered Dirty Spring Water Body Wash, which smelled like a delicious mix of bubble gum and spearmint, loved it!Customer Service: Excellent! Several people helped me from handing me the shopping basket to explaining the products, including a smooth checkout process, so friendly; made shopping a memorable experience!!Overall: It took a while to use some of the products, and I just recently finished the last one (August), the sparkly Easter egg, which was so much fun, loved the colorful designs made in my bubble bath! Yes, if in the area, I would shop at this LUSH again, customer service was one of a kind! Thanks again!
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September 2023 by Jun C
Lush Cosmetics absolutely deserves a glowing 5-star rating from me. Their SpongeBob bath bomb is not only incredibly cute but also a testament to their creativity and attention to detail. The wide variety of shapes and designs they offer in their bath bombs is truly impressive and has a way of making every bathing experience feel special. As someone who appreciates these small luxuries, the sheer diversity in their bath bomb lineup is what keeps me coming back for more. Lush Cosmetics consistently delivers on both quality and innovation, making each purchase a delightful treat for the senses.
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September 2023 by D Quin
Some items like the charcoal bath soap, are overpriced but they do offer many quality products. I recently purchased a seaweed mask which feels amazing.
