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December 2023 by Saraan Ward
Good customer service and pricey. Located down the street from the Glendale Galleria they have their building. In Glendale, Ca
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March 2023 by Piper M.
I have recently lost weight and needed to go in to the store to find out my new size. I picked about 25 to 30 things. I had to ask for them to put some in a dressing room for me. Every other time I have gone into the store they have asked me, I've never had to find them for that before. When I finally went in I was told that the no's were to be put on a rack. When they checked on my I told them that I had lost weight and I needed new sizes. No attempt was made to replace the sizes of the 25-30 items for me to try on. When I left the dressing room 7 of the 25 items were not put on the rack but I left them in the room. While checking out I was informed that the next time I needed to hang up the clothes I didn't want on the rack. I've been a Lane Bryan Costomer for years and these two woman couldn't have cared less about me. I ended up spending about $300 and I'm expected to hang up all the close I tried on? I will not be returning to this store ever again.
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March 2023 by Evelyn G.
Walk in the door and you feel so welcomed. So many clothes they change the mannequins often with great styling .
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January 2023 by Spikers Shelter
Great place and very helpful and professional people.
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October 2022 by Mayan Palomarez
Good service and great deals. However some deals are via from internet. There are also some deals that you won't know they are offering until you have a membership with them. Then via messages by phone or by email you are said these deals. Like the one deal about 5 for $35 and get 5 free, thus making it 10 for $35
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July 2022 by Tonicha Blue
Nice! The lady was very helpful. I now have the best bras, thank to the assistance of measuring and even asked if she could please see how it looked on me because I have never had a really good bra. I told her exactly what i needed and she delivered. I now have 7 good bras.... more to purchase. Tossed old bras from other places...
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July 2022 by malena hoyos
I was back at this store today with my 88 yr old mom. We don't get out often because of health issues. We only came out here to pick up an order that was a replacement for the one stolen when mailed to my home. They could not have been nicer when I asked for assistance with an exchange on a previous purchase!! Martha, at the Glendale Store is Gold!! Her Customer Service skills are way above Excellent!! I had a pretty difficult exchange. She knew what to do and handled it herself. #lanebryant she needs to be promoted!! I believe the other CSR who helped us was Angie. Both of them went above and beyond. Thank you #lanebryant for employing such smart, caring and kind people. The store was very clean and there's plenty of parking available right outside. If there's something you need and they don't have it at their store, they are more than happy to help you order it right on the spot!
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July 2022 by Deborah Demery
The staff is super helpful and friendly. Will definitely be back.
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May 2022 by Pat Nguyen
OMG this location in Glendale was the best I've ever been to. Great selection the staff was helpful but didn't rush me let me shop and made a couple of great fashion suggestions. I'm going back there.
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May 2022 by Tk Lucas
Great sales floor space. Not huge but more comfortable than other locations. Great selection of bras. The staff was very attentive and kind.
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February 2022 by Denise V.
Brittany at this location goes above and beyond when it comes to customer service! She even offered to hold my merchandise a few extra days since I was in the hospital. I highly recommend this location of Lane Bryant
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January 2022 by Cristina I.
DO NOT OPEN A LANE BRYANT CREDIT CARD. Lane Bryant DOES NOT honor their own contractual service agreements and will not even allow you legal access to your OWN account information. They claim this is for security reasons but that makes no sense because our identity can be confirmed, as it always is when we call in. This is unprofessional and corrupt as it stands to only financially benefit Lane Bryant by holding us to these credit accounts with no legal access of our own. This is a breach of their good faith agreement and shows me they are not the same company they once were. Customer Service is as poor as their business practices. Save yourself the headache and just use a reputable credit card not associated with Lane Bryant brand.
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October 2021 by Lady Lorene South
My drop & shop place .The ladies are helpful & nice. Love Lane Bryant's style???
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August 2021 by Felicia Richardson
Employees were friendly and helpful. Great selection.
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August 2021 by Tamela Shaw
Drove 40 minutes to shop here, and of course I needed to use the restroom. I was told that there was not a public restroom and that they would hold my clothes while I go down the street somewhere to use the restroom and come back and shop. Don't think so, won't be going back until Corporate solves this problem. You are responsible for providing a public restroom for your customers.