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November 2022 by R C.
Our family has been fortunate enough to be using the services of this auto shop. Mark and Sean (and now Tod) are honest and trustworthy. They charge fairly. They offer options if you have to replace tires or batteries. We use them regularly for scheduled oil changes or unexpected visits like a nail in the tire. They are accommodating and helpful.
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October 2022 by Charlie H.
Rude. Not helpful at all. Sounded like old car sales man. They need to learn a basic custom service.
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November 2019 by R B.
My family has been coming to these guys forever. They treat us so well and do a great job. Affordable and efficient.
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October 2019 by Vanessa C.
This is my second review of Falcon & I MUST write it! I have brought my 3 cars into Falcon for check ups over the course of a year because I was afraid something was very wrong for one reason or another. Only one time was there some small thing that needed to be fixed! Another time my car had damage that they recommended I NOT fix, because it wouldn't be worth it to me over time. I just took my Mom's car in for a check engine light - Sean said the car is fine, just a little problem with the sensor wire. I now LOVE this place. They do business as Good Human Beings should!
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September 2019 by Loabat Etemadi
I took my car to this mechanic shop .
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September 2019 by Lili E.
I took my car to this mechanic shop . Mark & Sean were so nice to me. I don't know anything about car but they explained everything to me. They are so friendly and hospitality Highly recommend this mechanic shop to everybody They have a great job Thank you
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August 2019 by Jessica L.
Thank you to Falcon for finding the issue with my car. They took as much time as required to find the issue. Great & friendly service!
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March 2019 by Master D.
Honesty and integrity is all that comes to mind when I think of Falcon Car Care. These guys are knowledgeable and extremely fair. They stand by their work and they get the job done fast. I could not be happier! Thank you Sean and Mark!!
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February 2019 by Renee Brandt
Thanks for a quick and inexpensive bumper fix!
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January 2019 by Vanessa B.
I just took my older Audi into Falcon because someone at a gas station told me that my car was leaking oil. I spoke with both Sean and Mark. I'm sure it was very obvious that I know nothing about cars and that I was a little desperate to get my car fixed as soon as possible. They could have told me pretty much anything. They had my car for about an hour and half, let me know that the leaking was normal condensation from the air conditioner and not to worry about it, topped off my fluids and checked the air in my tires. Mark said that since nothing was wrong with my car there would be no fee. They charged me nothing for their inspection and service. They now have a life long customer in me and I can highly recommend Falcon to anyone who asks because of their professionalism, honesty, friendliness, and amazing customer service. I am so very glad to have found them! It's such a pleasure to be treated honestly and fairly.
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September 2018 by Orbel H.
My cars alternator went out and called them and in few min I got a price for part and labor took the car in next day and was finished in 3 hrs.
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April 2018 by Ryan U.
Very disappointed in the level of professionalism from this place. I called to find out what it would cost to put in a starter that I had purchased from an auto parts store in an attempt to save some money. I ended up bringing it in because I couldn't get a quote over the phone. Long story short, I was quoted $350.00 for labor. I was told that it would take 3 1/2 hours to do the job and that was the price. I've seen the starter on this car changed before. It took about a half hour. They refused to work with me on the price. I had already paid $165.00 for the part. I took it across the street to Advance Auto and was quoted $417.00 for parts and labor that comes with a 5 year 60,000 mile warranty. I left Falcon Auto feeling like they had attempted to rip me off. I'll be taking my business to Advance Auto from now on.
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November 2017 by Arby T.
Great friendly company, we trust Sean with all of our cars, me makes you feel so comfortable. He pays very close attention to detail, keeping our family safe on the road. Before finding Falcon we were always hesitant about mechanics, they gouge you for every little thing...not Sean, he's as honest as they come!!! Referred multiple friends and family members. 7 year strong customer, to many more!
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April 2017 by dariuosh zarinpanah
Five stars for AMAZING customer service! The owner is the most welcoming friendly guy you'll meet. He made me feel comfortable by showing me exactly what was wrong and explaining all my options. I was very pleased about that. Very honest and professional shop. I am lucky to have found such a great mechanic. I would truly recommend this place to anyone. I did try a few other shops before and I can really see the difference.
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April 2016 by Daniel Trollinger
They have been working on both of my cars, oil changes reg. maintenance and have been know to reattach a bumper here and there. They provide excellent service make us feel like family.
