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August 2024 by Alisa Tovmanyan
I love Dr Rostamloo. She is quick, easy to talk to, kind , understanding. Her staff is also amazing. Great doc.
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July 2024 by Andranik Bagiryan
The first time I called to make an appointment, a receptionist named Knarik answered my call and spoke in a very rude and disrespectful manner. She accused me of not providing enough insurance information, even though the information I provided was sufficient for them to find me in their system. When I informed her that I have a heart problem and urgently need to see a doctor for a heart examination, she dismissed my concerns, saying that everyone has some kind of problem and that I would have to wait 10 days to see the doctor for 5 minutes. Each time I tried to explain the urgency, she became more dismissive, raised her voice, and eventually refused to introduce herself. I will be changing my doctor to avoid dealing with such unprofessional staff. Please train your employees to treat patients with respect.
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June 2024 by Ricardo Guerrero Marin
I'm just grateful that I was able to visit this office after God is changing my life from A drug Addict to a sober man in Christ. Thank you Doctor Helen !
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March 2024 by Ara
I have seen a lot of doctors in the past few years but none are like Helen Rostamloo. I’ve never experienced such a caring and kind doctor with so much knowledge like Dr. Rostamloo. She is brilliant and has helped me address my health issues with patience & urgency. I highly recommend her to anyone looking for an amazing doctor
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February 2024 by Tamara Tadevosyan
Great staff, caring doctor. Thank you Dr. Rostamloo.
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November 2022 by revy wilmont
Dr Rostamloo was professional. She took the time to listen to what I needed from her and also explained what she needed from me. If I asked questions it was not rushed I felt she listened.
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September 2022 by Michael R.
After my wife saw Dr. Rostamloo, the office staff handed me a prescription with a doctors name on it and a phone number. There was no address and the prescription did not stipulate the doctors specialty. I asked at the desk what the note was for. The office staff said to just call the doctor. I asked why. The office staff said that after a certain age a cardiac consult was required. She had gone to dr. Rostamloo for a pre-op EKG. I informed the office staff that the script stated NOTHING about a cardiac consult and had no information as to who the second doctor was or WHY I should call him. They seemed mystified that I would even ask. I called the secondary doctors' office and they had no idea why I would be calling, so I went back to doctor Rostamloo and asked what was going on and why I was given this doctors name and phone number. I then saw an EKG which I assumed might belong to my wife, since no one had mentioned it. Then doctor Rostamloo gave me the EKG with a computer interpretation of abnormal. Was the study repeated even once, NO. My wife is asymptomatic in every way and exhibited a benign EKG. I can still understand a follow up which we are now doing under the auspices of a physician who has the ability to communicate and the civility to consider it responsible to do so. Completely reprehensible treatment,....even when I asked they showed no ability to grasp WHY I would be asking for the obvious explanation.
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May 2022 by Pauline S.
Dr. Rostamloo is very kind, patient and knowledgeable! She listens carefully and answers your questions without rushing you. Unlike most doctors she doesn't prescribe unnecessary tests. The staff are also very professional and welcoming. They normally give you an appointment in the next few days and their online check-in system is so good. I never had to wait for hours in her office and overall I haven't had such good experience with my previous doctors.
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April 2022 by D K.
This office has REALLY gotten on my last nerve...I'm officially done w/ them and never coming back here. Two weeks ago I found out I needed physical therapy for an array of back problems, and they called me and said they can send me authorization for a PT. Fast forward to now, I haven't received anything so I called back to see what happened. They told me that one of their workers accidentally "closed" my case which resulted in me not receiving it. This office is a COMPLETE joke. They are negligent, incompetent, lazy, and d**** You're better off going someplace else -- trust me.
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April 2022 by Angie M.
Horrible Receptionist !!!!! I called to make an appointment he was very rude his name was Joseph I just don't understand why a doctor would hire someone like him !!! If you're having a bad day stay home don't go to work !!!!!!! I was on hold for 20 minutes he came back started laughing and I told him I've been on hold for 20 minutes he's like well you have to wait.... You never talk to patients like that
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December 2021 by Ryan Boyd
The Doctor is very kind and knowledgeable. However, i don't feel this business has an ethical billing practices. They have different billing codes depending on "how long a doctor is on the computer" (Even if it is a televisit or standard check up.) Phone calls are charged as a full office visit, even if it is a 2 minute call asking you to come in again for more labs.Numbers: I feel i have been overcharged by at $250 for basic office visits within my first year with this doctor. Each time i have visited, the front desk girls were on the phone explaining the excessive charges to patients like me.No transparency.
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December 2021 by V S.
She hardly made eye contact and gave as little care as possible. Horrible bed side manner with no concern for her patients. I waited 45 minutes to see her and she spent less than 10 minutes and faced her computer most of our visit. The front desk tries to cover for her lack of care, but seem aware of the complaints by patients. I had to go to a different provider that diagnosed, treated and cared.
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December 2021 by Jennifer A.
I'm just going to be blunt: I have REALLY BAD white coat syndrome. I avoid going to the doctor as much as possible because, despite my brain and common sense knowing it's for my own good and they're there to help, my body reacts physically. My blood pressure and heart rate shoot WAY up, I sweat, I get anxiety. Part of that is pure irrationality and part of it is bad experiences with doctors in the past. But I knew something was off and that I needed to go see a doctor. I did a lot of research before going to see Dr. Rostamloo and every good review that I read was 100% accurate. Her office was clean and comfortable. Her staff was incredibly friendly, helpful, courteous and professional. It was easy to book an appointment online and I was able to have my first visit without a long wait for availability. Dr. Rostamloo made me feel calm and comfortable talking about my concerns, listened to what I was saying and provided a quick plan of action to move forward. Any additional tests which I required were reviewed extremely quickly and I was able to speak with the doctor very soon after having them done. Now I can start getting my health on a better track and be comfortable knowing that I have the support I need from a good doctor.
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September 2021 by Medz H.
She seems very checked out and for the life of her cant seem to look at your file to figure out who you are or why you are seeing her. I was forced to have a phone call to renew a script .. the bill was $163 for a 2 min call. SMH Would not recommend her as a doctor.
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October 2020 by Veronica C.
I have never been to a more apathetic & dismissive doctor in my life! I don't get all the information or care. Same happened with my husband! I once walked in & she spent less than one minute with me. I had questions & concerns & she just walked out. This has happened twice now for me. I get information from the receptionist. Luckily I have the Follow my Health App so I can take that information to a doctor that will spend time going over results with me.
