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February 2024 by Amy Aslanian
I fall in love with this awesome store❤️ Best customer service?Good quality clothes they have? Highly recommended.
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February 2024 by ALMAS ALIKHANOV
Amazing customer service ! Lilit, made amazing and professional assistance, she helped me out to find a best outfit for my kids! The quality of the clothes is high! Highly recommended!
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July 2023 by Liana H.
The best find ever! You can buy amazing clothes here for very reasonable price. There's a huge choice of items to consider and the friendly staff is super helpful. We spent at least an hour here and left with a huge bag. Thank you, Choupette for your warm welcome Can't wait to come back!
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July 2023 by E F.
I suggest you pay close attention to the two previous negative reviews of this store. I recently purchased a $50 romper for my infant granddaughter. I washed it on delicate cycle before she even wore it and one of the grommets of a snap came off. Luckily I found it. Since I sew I saw that this was because someone had tried to push the grommet through too many layers of fabric and it did not attach well. When my daughter brought the item back the salesperson was rude and argumentative asking my daughter 'what was she supposed to do with it? And telling her it was not the store's problem.' Luckily my daughter persisted and they sent her to another store to get the correct size. Obviously the person had been forewarned and was equally rude to my daughter. I am incensed . This was a totally uncalled for behavior over a faulty product. I am filing a complaint with the BBB and I suggest that you shop next door at Janie and Jack where they are helpful and reasonable. Stay away from this store.
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February 2023 by Or E.
We received a gift from our friends for our toddler and unfortunately it was too small so we went and tried to exchange it within the exchange timeframe. We were truly amazed by the attitude we got when asked to exchange. The attendant was rude and did not want to help in any way and pointed on the 0-12 months rack and told us we can only chose from there even after explaining that we are there because we needed something for 18 months. Both myself and my wife came from the retail garment business and we were left stunned by the way we were treated. After a long discussion the lady at the store stated that she can't help us and will not call her boss to try to help further. We are familiar with our options as a consumer and this review is only the beginning of this journey. We will be contacting the mall management and the bureau of consumer protection. STAY AWAY AND DO NOT STEP A FOOT THERE.
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February 2023 by Asya V.
I was there last week choosing an outfit for my nephew and the worker was super helpful. She was very patient and pleasant. The store in general is very very cute with many beautiful selections. The people that work there make a big difference, Vicki or Vicka was honestly very sweet.
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January 2023 by Nancy R.
I was at the Sherman oaks location last week to get last minute clothing for my kids. The employee there by the name of Hermine was really kind and helpful she helped me pick out the cutest clothing for my kids. I was really pleased with her customer service she was very sweet and helpful. I would recommend this location to everyone because she was really helpful and the sizes she gave me was perfect for my kids. Thank you so much for everything.
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October 2022 by Anna K.
I always come here to shop for my baby cousins. They're literally the best! they sell high quality clothes with affordable prices.
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August 2022 by Georgi G.
I always shop at this store but never had a chance to leave a comment. The quality of products is really good, very welcoming store with great customer service and workers. I bought few dresses for my daughter today with 30% off from summer sale. As a loyal customer I always get texts with discounts and promotions. Overall happy with everything and always recommend this store to all my friends, and they already know what to get as a gift for my daughter.
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August 2022 by Serineh J.
This stores lies to its customers about the size they're giving them. They refuse to give refunds though it's their mistake. And you're stuck with store credit to a store you would be d*** to give business back to. Avoid this store at all costs.
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August 2022 by T B.
outstanding customer service, and the prices match the quality and value of the product!!! will definitely recommend this fashion boutique for kids to my friends because it's got a great taste and the stuff is just sooooo cute
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June 2022 by Gayane G.
My sons god mother got a gift from this boutique at the end of April, after she got this gift she got Covid and then the remaining family members did. By the time everyone fully healed and she was able to give my sons gift 2 months have passed. The store policy stated 30 days for exchanges. However, everywhere in the world return policy have been able to be adjusted give the time we are in. I didn't want to return the items I wanted to exchange it, a exception could have been made, If they wanted too. Given my expierence with the associate at the Sherman Oak location today and her lack of customer service, compassion and understanding neither I nor any of my family and friends will shop here let alone, get my son presents from here. Horrible store, never will step foot again.
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March 2022 by Lilian K.
In love with this store, so many cute outfits for boys and girls. I bought few clothes for a gift and I really liked the gift wrapping they did. I have been in this store a few times and I really like the costumer service they provide, they and really appreciate the help they gave me. I would definitly come back to shop from this store again.
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March 2022 by Mariam G.
Super cute baby boutique!!! A big variety of baby/toddler outfits/accessories at different price points. The employees were very helpful with finding sizes, answering questions and gift wrapping beautifully. I would highly recommend this boutique!!!
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March 2022 by Mei K.
Came here to return gifted items, but she didnt take back headband saying its not allowed to be exchanged or get store credit. I asked why and she didn't answer me back. Their clothing are over priced, and not good customer service like they state on Yelp
