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June 2024 by Christina Sarkisian
Thanks to Mark Saba for very good service! He was so attentive to us, explained all the details and didn't take much time. We recommend!!!
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June 2024 by Ashton N
Want to say special thanks to a DAVID HA, who is a Assistant Vice President of that branch. He was very helpful, polite, professional, friendly and very knowledgeable about the issues.
David thanks from Ashot Nersisian for your work.
Highly recommended.
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June 2024 by А
Very bad job?
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May 2024 by Zaida Campos
Bad customer experience very rude
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April 2024 by Randy Mendivil
How is a bank out of quarters!!!
That's like saying McDonald's is out of fries.
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February 2024 by Val D.
Unethical company. I paid off my Chase card and they still tried to charge interest. I closed the account and now they're saying I owe them (I kid you not) 8 cents. Do yourself a favor and keep your money with a credit Union. Banks like Chase do not deserve the privilege of handling your money. Or credit. Especially at 25% APR. Gross & unethical
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February 2024 by Daniel K.
I wish I would give Chase a zero star. I had a very bad incident with them. So I open a joint savings account with my wife in chase bank, I deposit my first check with them and they hold it with reasons of verification. they had to find the source of the funds. They called my boss he spoke to them but they still held my check for a week now. I get frustrated I call them and what they did was unbelievable. They told me they had closed my account and I asked them why they said it's an executive decision and that they will mail my check in a week. A week past, two weeks now I haven't received my check I called them and they and they say they have just mailed it. I received the check 3days later. I go to cash it else where because it was over 1500 and chase dsnt cash checks over that amount if you have no account with them. So I try PLS CHECKING place and the lady at the teller called chase to verify the check before cashing it. And chase tells her the check is stolen because it was in two names (mine and my wife) and yet on their side it only shows one name (my wife). I was so frustrated.they made me pay interest on almost all my bills that month, I lost my car, I had a horrible experience with chase bank and I wouldn't recommend anyone to work with them.
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October 2023 by Afifeh T.
Extremely professional and friendly! Went there multiple times for a problem and every time they helped me with open arms. Thank you!
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August 2023 by Iskui D.
Hello people this is the best location in town they are very professional they are very fast very kind employees I love all of them I have my business and personal account with chase and I always come to this location thank you Chase having best employees thank you so much David Ha you are the best!!!!!!!! Thank you!!!!!!
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March 2023 by Gary Schenk
It sucked. They couldn't answer my question
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March 2023 by Dena T.
A review for branch manager Sue Shaverdian. She was so helpful helping my family with our security box at the brand branch in Glendale. She was very friendly and personable and went out of her way to help us!
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December 2022 by Clarice A.
This review is for Edward. He was helping me with my transaction today. The best customer service & manner ! Thank you
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May 2022 by Sabrina Tilimian
Called the branch 3 times. No one answered the phone. Went to the bank at 3:50 PM asking for a business banker on an urgent matter. The gentleman attending to me told me that they were short staffed. I asked For the manager and was told that she was on her “lunch break.” So they are short staffed and the manager goes on her lunch break at 4 PM when the bank closes at 5? The guy talking to me could care less. It’s a shame. No one wants to work anymore.
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August 2021 by Nel A
Nice and helpful stuff. Super fast when I need help. Thank you
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May 2021 by Ruben Isahakyan
3 people behind windows pretending they work. Only one is serving customer for like 15 minutes. Learn how to work before Chase replaces you with machines that are 100 times smarter and faster than you people.
