Appointment availability was way too long. I had to wait 4 months before I took my car in for service. It took 10 days to diagnose and take care of the problem. Other than that, very clean facility. My Service advisor was very helpful and professional.
September 2023
Suzy G at Calstar is amazing! She was very attentive to our needs and had been communicating with my husband before we even arrived at the dealership. It was not just about making a sale, she understands the meaning of customer service. She has been amazing even after our purchase. Highly recommend her.
August 2023
The whole process was smooth and clear. Suzy gave me detailed instructions and introduction to the vehicle so that I can proceed with confidence. Always love a Mercedes interior. Glad that I didn’t miss this beauty.