“The BEST by a landslide! I was helped out of a situation that should not have been possible for me to get out of for years. Eddie Obeid is a true life saver! He went above and beyond for me without knowing me from a hole in the wall. Without Eddie and Jana Insurance, I would not be covered at all in the possibility of future auto accidents. I was taken care of like a human being from someone I could tell actually cares and wants to help. He's honest, transparent, diligent, has a sense of humor, and gets to the point without sugar coating anything. If you're reading this review for a sign to choose Jana Insurance or not, CHOOSE JANA INSURANCE!!! You won't regret it.”
“My experience with Christine has been a positive one. She is attentive, prompt, personable, and friendly. She patiently answers all my questions in a timely manner. She even goes out of her way to make things convenient for her clients. I was with another insurance agent before I signed with her. The other agent would only pick up and answer my questions when she was trying to get me to sign and pay. I wasn’t happy with the service. I asked Christine for quotes back then and asked her again recently. She has always been timely and kind answering all my questions, so I decided to switch. Once I signed with Christine, she sent me documents to sign in two different formats because she wasn’t sure which one would be more convenient for me. I also emailed her asking for updates, and she kindly resends the messages I missed. Overall her customer service is excellent. She is also willing to work with me to adjust the insurance plan as I want it. I would recommend Christine.”
“I don't know why you say I posted hating an infinity location. I have never been to one! I have spoken with them a couple of times and found all the staff I dealt with to be exceptional.”
“From the moment I stepped into the Farmers Insurance - Julia Sourfazian Agency, I knew I was in good hands. In a world where insurance can often be a complex and overwhelming subject, this agency truly stands out for its exceptional customer service and transparent dealings. The most striking aspect of my experience was the level of personal care and attention I received from Julia Sourfazian and her colleague, Ana. As someone who was initially quite perplexed about the nuances of insurance policies, their approach was nothing short of a breath of fresh air. Julia and Ana took the time to understand my needs, patiently explaining the different options and what they meant in a way that was both easy to understand and genuinely helpful. What really set Julia and Ana apart was their pleasant and caring demeanor. They didn't just treat me as another client, but rather as an individual with unique requirements and concerns. Their ability to listen and empathize, while providing expert advice, made all the difference. I never felt rushed or pressured; instead, I felt supported and valued. Moreover, the agency's commitment to transparency and honesty was evident throughout the entire process. They offer great deals, and I was particularly impressed by how they don't "hide the ball" - there were no hidden fees or last-minute surprises. Everything was laid out clearly, ensuring that I could make an informed decision with confidence. In conclusion, my experience with Farmers Insurance - Julia's Agency was outstanding. The combination of Julia and Ana's warm, caring approach with the agency's commitment to fairness and transparency makes them a top choice for anyone in need of insurance services. I wholeheartedly recommend them to anyone looking for a trustworthy and reliable insurance partner.”