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March 2024 by Kat M.
Love getting my baby bird her food at this amazing pet shop. Customer service is amazing and they always have what I'm looking for . I even take my baby with me when it's time to stock up .
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February 2024 by Annette H.
Wow....way to go Anderson's! I thought I'd give them one more chance after a terrible experience a few months ago with their groomers...and SURPRISE...They are still a crappy place to do business with! I was taught the customer is number one when I a service type of business. Well, not at Anderson's it's not. In fact, owner has little to no desire for his customers to be satisfied with service. My 9 lb dog, needed her nails trimmed and as I explained to the groomer to be careful this time because he cut her and she bled a lot last time he trimmed the nails, he shook his head and refused to do the job. Shocked, I found old man Anderson and explained what had just happened. He proceeded to go speak with his employee, comes back and says "nope, they won't do it"... What? So, he has no authority here? Are the groomers in charge? Isn't he El Heffe? Guess not. He told me if they don't want to do it he can't make them. Omg ...I was trying to salvage this experience and remained completely optimistic but it was useless. NEVER, again I say NEVER will I patronize that store for ANYTHING! Sadly, my family has been using Anderson's forever...but those days are over. I see how customers are valued now....NOT! Guess what ANDERSONS.. You suck! And your non English speaking crew in the back can go eat dog poop! I'm so angry with them, I had to leave this review to warn others about what could transpire at Anderson's Pet shop ..thank you
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December 2023 by Honest R.
The young man working who has Guinea pigs really came through. Of the 10 places I called from here to Vegas he was the only person who knew what lime sulfur dip was and even took the time to ask me about my pet and then made useful recommendations. Thank you. You gained a customer.
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November 2023 by Mere D.
One of the only pet stores around that has knowledgeable and friendly staff. These people are the best and they carry hard to find items at a fair price. They also do an amazing job with grooming and boarding of small animals that most places do not accept. Family owned and operated by people who love animals!
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October 2023 by Carol S.
I grew up taking all of our dogs here to Anderson's, for grooming and their needs, so let's just say YEARS and years of experiences at the store, never quite like the one I experienced today! Do not take your dog here for any grooming service, if you love you dog like I love and over protect mine, I'm just warning anyone reading this . The 3 employees that were there working (actually they were all eating using grooming tables to eat off of...yuck) when I arrived for my dog's nail clipping were completely unprofessional. Communication was impossible as they spoke very little English. A woman snatched my little 8 pound dog out of my arms so fast it literally scared the poop out of her, right onto the floor! Not one of those "groomers" helped me find paper towels or anything...I grabbed a napkin there in sight...cleaned up the floor and was instructed by this woman to leave the room. Wait, what? I've never been booted out of the room there before...very rude! My dog was super scared, and for good reason! The woman held her while some large man who didn't look at all like he knew what he was doing, started clipping her nails. At one point they held a bag up seeming as if they were going to put it on her head! I watched through the glass door as my dog yelped a cry and saw they had cut her. Bleeding, ...omg..he put alum or something on it. When door opened and woman handed me my dog she said NOTHING about the blood on her paw. I was furious. I'll never go back. And if you care about your doggies you won't go there either!
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October 2023 by Michelle Padilla
Loved this pet store came in yesterday and the man was so helpful with bone recommendations and food and will be back today or tomorrow for more items !! Awesome customer service thanks for the recommendations for my goldendoodle Michelle P
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October 2023 by T D
Prompt, knowledgeable, and friendly service. Wonderful selection, adjacent parking lot and organized, clean store. Great spot for Spot!
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October 2023 by Damo D.G.
Helpful staff. Good range of products. Very accessible parking.
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August 2023 by L C.
Recommend them, but if you call on the phone and get put on hold, hang up. Because you get forgotten after waiting 10 minutes, then call again and someone else will answer the phone.
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August 2023 by Brian L.
Doubling down on my prior review. Recently, the store stayed open long enough for me to drive there to pick up dog food after closing time. Thank you Anderson's! Awesome shop for pets and their loving owners!
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July 2023 by Kate Brown
Adorable local pet store with grooming services. I've been going here most of my life. It's a small business I love to support. The staff is always kind and helpful, including when I needed to switch my puppy food. They gave thoughtful, educated answers. You can tell they are animal lovers, not just at their job. Grooming is excellent as well!
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July 2023 by Berj Ichkhanian
Very friendly atmosphere nice employees, i love this pet shop.
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July 2023 by Sandra M.
this rating is for the groomer only. He's really nice and my dog has been going here for 7 years. Depending on services added or not the price changes slightly also if she's super matted or not. So the flux is not that much. My dog is a cockapoo and she's not easy to groom. They do a good job and she looks "herself" after the groom. I've had other groomers shave her down and I don't recognize my own dog. They are good with fluffy dogs.
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May 2023 by Alique B.
I have been very displeased with my recent experiences at Andersen's. I have been taking my dog for grooming and have never been charged a consistent fee FOR THE SAME SERVICE. I was first quoted $58, then was charged $60, next time was charged $65, then $68. I called and asked why. First he said they raised the fee since December. I asked... "they raise the fee a few dollars each month?" Then they said because my dog "bites" while they groom his rear area. I asked, "Did he bite anyone?" He said, "no." And I then wondered why this was not communicated to me beforehand. There is no transparency here, which makes me lose trust in them.I know what they mean about the "biting" because my dog does it to me too. He doesn't BITE. He just turned around and kind of bites the air but never my actual hands. It really doesn't make it much more challenging to brush him. After being a customer for 15+ years, I will not be returning. Toodle Loo Andersen's!
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April 2023 by Ana S.
Everyone there is super friendly and knowledgeable. The birds and fishes are healthy and happy, and my dogs love the treats they're given whenever we visit.
