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February 2024 by T FROG13
I had questions about my Fiat 500 and Randy at the Service Center was very helpful. He answered all my questions and was very knowledgeable. I appreciate his time and patience.
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January 2024 by Axel Foley
Appears to be a great dealership, but I know someone who is still waiting for his Antarctic blue super sports wagon with the CB and the optional rally fun pack.
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December 2023 by L S.
DON'T BUY FROM THEM!After making a deal, and confirming it in writing with three separate Disclosures, they increased the price. The Manager said the increase was because his employee "overlooked" something. I don't believe them because the Salesperson didn't put together the three Disclosures. Either multiple employees "overlooked" the error, or they are not honest. :-(
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November 2023 by Josh R.
I was looking for my new car and Angelo for Alfa Romeo Glendale really helped me out when I picked my new car. There was an issue with my bank the first time but he was patient and helpful in helping me resolving the issue. If you are here and need a car salesman, make sure to ask for Angelo! He is the man!
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October 2023 by Hilda K.
This business is having negative reviews removed claiming people are disgruntled employees. I have never worked for Alfa Romeo or this dealership in any capacity. Stop having honest reviews removed because you run a crappy business. People need to know the truth. I bought my car from this dealership and the service and the car have been awful. I can't wait till my lease is over. Again, I never have nor will ever work for Alfa Romeo. Stop having honest reviews removed!
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September 2023 by Edik Simonian
Really disappointed with my first visit to the service center! I made appointment and visited them but service advisor and tech told me they are full and can't work on the car today and I have to go back next week! I took my brand new jeep that shouldn't have had an issue to a private mechanic and he was able to resolve my problem in about two hours.
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September 2023 by Alex Nanikishvili
Visiting this place was a mistake.
They asked 750$ just for diagnostic.
Wasting of time…
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September 2023 by Susan Schroeder
Great service, very professional and responsive
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September 2023 by Sam G.
We had a fantastic experience with Alfa Romeo of Glendale. Angelo was hands-down the best sales rep we've ever worked with. He was very knowledgeable, straightforward, and passionate about cars! This made the process feel fun and relaxed. It was our first time buying an Alfa (certified pre-owned), and Angelo was happy to take my husband and me on multiple test drives help us decide between two different specs. We ended up going with a 2021 Stelvio Ti Sport and I am loving it. The drive is so much more fun than other SUVs on the market.Once we decided, Bong in the finance department made the purchase process quick and easy. We weren't shuffled around from department to department or given lengthy presentations on dealer upsells for hours like we had been at another dealer.Angelo checked in on us a few days later to see how we were liking the car, which was so thoughtful. My husband mentioned that we realized the cargo shade cover was missing and asked if it would be possible to get a replacement. Angelo had one ready to go for us just a few days later! Looking forward to enjoying our Stelvio for at least the next few years, but wouldn't hesitate to come back the next time we're looking for an Alfa.
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August 2023 by El Gallo
Their probably got at oil changes and Stuff, but Don't ask How Your Car was Engineered or any specifics or Specs on Your Vehicle. They Have Know Idea how Anything Works, How it was Made, Or What Parts Do Or Don't Work For Your Vehicle.... Not Good, and Yes, I Tried Asking My Questions to An Actual Mechanic, or at least He Said He Was...
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August 2023 by Mikey F.
I was contacted by the customer relations team at Glendale Alfa Romeo. Kristy was very nice in trying to figure out what went wrong. However, we ended up in the same situation I experienced. They were concerned about my experience but could do nothing about it. Ellis dealerships are aware that their insurance policy requires customers to have CA issuer drivers licenses and insurance. As I am active duty military stationed in CA, my home of record is not CA. Thus, I do not have a CA driver's license. I do have CA drivers insurance. They told me several months ago that they would look into their insurance policy to see how they could better serve those who fight for this country and it's freedom. Unfortunately, they didn't do anything, and NO out of state customers are allowed loaners to this day.This doesn't mean I won't go there for regular maintenance and service, but if it's something that will take a day, I have to, unfortunately, take my business elsewhere. They are the best for regular schedule maintenance and service by the way. This dealership was recommended to me by my neighbor who purchased an Alfa Romeo. While I believe they are military friendly in sales, they are not military friendly in any other department and their lack to do anything really shows the respect they have towards not only to military service members but also customers who do not have a CA driver's license.They have offered a free oil change, which I appreciate greatly, but it doesn't change what happened and will continue to happen in the future.
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August 2023 by Camille P.
We had a great experience here with Angelo. We got our red & red Stelvio in July 2021 and black & red Gulia in July 2023 here. The overall shopping experience was all good. Sales were sincere, helpful and professional. Signing a contract with the manager was fast and smooth. If you love Alfa Romeo and Fiat, I highly recommend Alfa Romeo of Glendale.
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July 2023 by Ara Hadidian
I bought my car at the dealership (Alfa Stelvio).Brought in for first oil change, which cost almost $150. For comparison, my Audi dealer charges me $110 for my Audi S4 oil change which is synthetic oil.I drove home and the next day the car warned me the oil was overfilled. I took the car to the dealer the next day and was told I needed to make an appointment or wait hours to fix their mistake.When I said I would wait they tried to convince me it was not a big issue, but I insisted if the car is warning me about it I will wait to have them fix it.Second oil change went well. My car was dirty, but they did not wash my car, apparently not the standard part of the service I was told. My Audi dealer washes my car every time.3rd oil change I get the car home, but my neighbor comes and tells me something is hanging below my car. The dealer service person forgot to reattach the bottom cover. I took it back but was told the parts area was closed so they zip tied it.I will never go back to this dealer ever again!!! With all these mistakes there is not one offer of discount or apology.
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July 2023 by Ara H.
Bought our Stelvio at this dealership and the purchase was an acceptable experience. Issues started from the 2nd oil change at this dealership.They overfilled the oil as indicated by the engine display and it was very difficult to get them to correct the issue. 2 times they tried to convince me the computer was wrong.3rd oil change and they forgot to replace the cover on the bottom of the car.The part was hanging and dragging on the road. I brought it back same afternoon, but they said parts guy is gone but they zip tied the cover on.Unfortunately its not easy to find a independent Alfa repair shop. Will try a different dealership and hope it goes better.
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June 2023 by Jennifer B.
I can't thank Angelo enough! What an experience at Alfa Romeo. He really took care of us and made sure we were content with our car. The process was organized and informative and the team was supportive. I recommend you to come here at Glendale because you will be leaving with a car. Thank you for your time and service!
