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May 2024 by Kenneth Zankel
The Glen Ellen post office and its staff are a great benefit to those of us who live here. I have been there easily 250+ times over the past 10 years, and used most services eg packages of all sizes, delivery times from urgent to not, packing help needed or not, domestic and international. The staff is polite, friendly (and knows locals' first names), and knowledgeable. They also care about your money: if there is a particular type of envelope for overnight or other expedited service that will get it there at roughly the same time as a different one sized the same, they let you know before you commit to the more costly one because you were not aware. You are a person to them, not a transaction. The facility is clean. Closing time, to them, means you can walk in the door at precisely that time and they take care of you; no "that would take 10 minutes and we are now closed." We keep a p.o. box there, and they have a terrific and very easy system to get your packages if over-sized and unable to fit in your box: with no assistance needed, so can do by yourself on weekends as well, speedily. Lots of parking in a dedicated lot right there. And an outdoor drive-through mailbox: you pull your car up, open your driver's side window, drop whatever you are mailing into the secure box, then be on your way without having even exited the car. I almost never post reviews. But when I saw this rating I was taken aback. It very simply does not reflect whatsoever how people around here feel, in fact the it's opposite. Every post office should operate like this one does, and we are lucky to have it.
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January 2023 by Lupe Cope
Love my local post office. Way better than standing in line for hours in SF. The people who work here are very nice people.
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January 2023 by barnum watkins
This Glen Ellen branch is pretty darn excellent, some bumps years ago, this business has endless details....show them some love.
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June 2021 by Brooke D.
I just wanted to express my gratitude to the lady who helped me this morning. I had a college application that was extremely important to mail at a precise time. Not only was she understanding and completely patient when I was stressing, she got it done. Thank you so much.
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April 2021 by Norman Brown
Not sure why there is all this hate. The staff who I see here are all friendly - in fact super-friendly by Government worker standards. Obviously it's part of the USPS so the overall is let down by being part of the Government, but the local branch is great.
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October 2020 by Leann G.
They send 90% of my packages back the same day before I even get a chance to go pick them up. Also they stuff your PO Box so full with garbage mail so you can't even receive your own mail.
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October 2020 by April Renee Harshaw
This is a great little country post office! I’ve never had any issue with them and this was my daily post office while living in Glen Ellen. I’m not sure why a few people have had such a hard time. I was always met with a smile and it was always helpful and friendly people working there.
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May 2020 by Danielle Marshall
C’mon guys. It’s a post office not the French Laundry... this post office is like every other post office I’ve ever been to. If you think the job could be done better, then do it yourself. Otherwise... whatever... do something else with your time other than writing a post office one star reviews. They’re sorting your junk mail, give them a break.
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January 2020 by Amber Myers
Don't expect to get your packages!
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April 2019 by Ricardo Gutierrez
The lady who works behind the counter most of the time clearly hates her job, and makes it her mission to bring misery to those of us who have to have a mailbox there. I have had three interactions with her in two years, and she is absolutely dreadful with such a poor and condescending attitude. She acts like it's her show and she calls ALL the shots and you're just lucky to be in her presence. Go and lecture your own before you come after me...
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August 2018 by sally s.
Mailed a bunch of cloths to my best friend in Boston and it looked like it was going to cost a lot of money until I spoke to the agent and she showed me the best way to do it! I sent 30 pounds of clothes for only $18! The agent was so so helpful! Thanks USPS! And it will arrive within 3 days!
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July 2017 by Elizbeth Hardesty
They really don't want to do their job and it shows. I'd go else where.
