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July 2023 by Kyle
Couldnt communicate over the phone
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December 2021 by Luisa L.
This place should not be running as a business. We're going to contact the better BBB over this! We had a truck reserved and the night before, they moved it to a location an hour and a half away!!!! We have movers coming and need to be out of a property. Unbelievable!!! Do not boooooookkkk
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January 2020 by Ben F.
This place is an absolute JOKE!!!!!!!! They do not know how to run a business whatsoever. I called and made a reservation 12 days before I needed the U-Haul. They were very nice and answered all of the questions I had, and booked it painlessly. I asked if there was anything else I needed to do and was told "nope! Your truck will be ready for you that morning". Wow that was easy......right? Ha. Nope DEAD WRONG. 30 hours before I pick up the truck and move, I get a phone call from another location telling me my reservation was cancelled because the truck wasn't available and I had to pick up from a further location and pay $10 more! Called this place back and asked what happened and they had no answers other than I didn't have a reservation there. Unbelievable. 30 hours before I move, I now have no idea if I even have a uhaul. And they did nothing to help me. If this is how all of uhaul conducts business, I will never EVER be using their trucks again. Nor will anybody I know. Thanks to MY OWN efforts, I have a reservation elsewhere. STAY CLEAR OF THIS PLACE AT ALL COSTS. I'd rather push my stuff down the street 20 miles than use them.
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May 2017 by Kayla Smith
Absolutely the best Uhaul rental experience I have ever had. The gentleman behind the counter took his time, went over everything with me and have the best customer service. Very friendly, in and out within 10 minutes on both pickup and drop off. This is the place to go for a Uhaul rental!
