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“I came into the store very frustrated. I couldn't get the AI helper to know what I needed help with. Customer service on the phone helped me and sent me to the store. Destiny was my sales person. She made me very happy with my purchase of Samsung Galaxy S24. Her attentiveness to detail & helping me with my phone problems made up for the earlier frustration. Today it's hard to get any customer service, much less someone who wants to help and is good at it. Destiny is the BEST! Thank you, Destiny, I really appreciate all your help. I hope Verizon appreciates an employee like you!”
“I never thought I would ever leave my previous service provider. I just couldnt pass on their service plans that out beat my old provider. Plus as a current customer your offered incentives on newer models and upgrades. My past provider didn't offer anything for being a loyal customer. Those were only offered to incoming new customers.”
“(Translated by Google) I went today and they helped me and the guy GIO and Maria helped me a lot.(Original)Fui hoy y me ayudaron y el muchacho GIO y María me ayudaron mucho.”
“This was the first time I visited theCricket store in Gilroy. I could not resolve my issues but the young lady was more than helpful and efficient .I currently use this phone service and do like it .”
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
“Outstanding service!!
After two days of working with the ATT call center we finally took my new iPhone 15 pro Max into the store and we not only were greeted by a very friendly staff but Ruben resolved my issue within minutes!
Ruben was extremely knowledgeable, Professional , gave me great advice on other questions I had . I highly recommend this store and I I ever have a need I will return to this store. Thank Ruben, Nikko, Isdro”