-
July 2024 by Thomas Acosta
Staff was courteous & helpful and they had what we were looking for.
-
May 2024 by Elizabeth Taylor
Overall, bad.
-
March 2023 by Dave Zissen
Horrible customer service from their billing department and the reason I am no longer a customer
-
October 2022 by Suzanne Napolitano
Great ? Company, been with them for 20 years now, no issues, love the agents, price's , ? phone's quality ?
-
August 2022 by Maria R.
Charles at the Metro store is amazing. He made the whole process quick & easy. And offered to help transfer important info to my new phone.
-
August 2022 by Suzanne Napolitanp
Great ? Company, been with them for 20 years now, no issues, love the agents, price's , ? phone's quality ?
-
January 2022 by CENCAL CG6
Service is horrible
-
April 2021 by Anna Valle
The ladies there are awesome friendly an very helpful
-
January 2021 by Valerie S.
My son has autism and has his first good-paying job. To reward himself, he wants to upgrade his phone. I tried to call this branch based off the stars on YELP, having not read the reviews. That was a mistake on my part. I TRIED to reach this branch at 1:50pm on a Wednesday. The phone rang 4 or 5 times, then someone picks up the phone and hangs up. Wow. Has there been a change in ownership or management? There may be a descent in customer service happening at this branch. I will, instead, DRIVE down to a different branch and hopefully they can help my son spend his hard-earned money. I am a METRO PCS customer for 17 years. I hope for a better outcome or maybe its time for another carrier.
-
April 2020 by Anna D.
To the stupid b**** at the counter Saturday night, my mom came in begging for help & the girl said that she didn't give a s*** about her. She refused to help her. My Tia knows the manger in Gilroy and I hope she finds out who you are. :-)
-
December 2018 by Michael Lee
The service i recieved today was 5 star and professional
-
October 2018 by Tammy Peeler
Excellent
-
July 2018 by Linda Fowler
Both my grandkids have phones from here. I can go in any time and they are willing to help, no matter what the problem is. They smile and welcome everyone coming in. Would recommend metro to anyone who asks
-
June 2018 by Crystal Valdez
The staff was very friendly and I must say, I've only had their phone service and it's Amazing! If ever I've encountered a problem, they've always helped me in a timely manner! Their call center is equally as AMAZING as their in store personnel. I highly recommend them! 5 STARS.
-
June 2018 by cl Allen
Some of the best people in business work there
