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“Came in just to look, was very direct and honest with the manager who happend to be the one who approached us. He was understanding, helpful and not pushy. He wanted to solve our problem and that was clearly his first goal like a good customer service rep. So we bought a mattress that was at the top of my expectations. Also may get 2 more for kids this weekend. 10/10 fully recommend, ask for Michael.”
“We went in to take a look to buy a dresser. We were greeted and shown where to look and were offered assistance. We then were guided through different options. We ordered and were out of the store within 30 mins.”
“Oh my gosh, in today’s time who calls their customer to make sure that they are pleased with their purchase of couches. I am so happy and amazed that the owner reached out to make sure that I was satisfied with my purchase. I can’t believe that I went and not looking to purchase and went out with a beautiful set of leather couches that were amazing.”
“My experience at the Gilroy store was fantastic! Both Adam and Ten were helpful and very knowledgeable answering all questions easily. It was really a joy in making my bed purchase in this store!”
“My husband and I had been shopping for a couch for our new apartment gor what seamed like eternity (2 weeks) we drove to Gilroy to see if we could find anything we liked. We stopped here and instantly fell in love with a couch finally something we both liked. We had to come home and measure the wall to make sure it fit. We went to a few more stores all the way up towards fremont. I came home read reviews and was really hesitant. They dont have extended warranty which im a sucker for so I was even more hesitant. My husband went back a few days later to make sure we still liked it and to send me pictures because we didn't take any. I loved it and we couldn't find anything like it or even close to it. The chaise and the firmess of the couch sold us. The owner was really please take to work with. It was delivered and it was perfect. Im so happy we went for it. I have 0 regrets. Ps they have this couch in the fuzzy fabric thats tending.”
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“My experience at mattress firm was excellent. I highly recommend sales expert Robert at the Gilroy Camino mattress, firm location. Very knowledgeable, and very friendly.”