-
April 2024 by MJ _
Nancy is so very friendly and helpful. I felt like Nancy really takes the time to listen and understand what it is I am looking for. Julie and Melissa are very friendly too, they all work well together and I can tell they enjoy working together. I will recommend this location and return here to shop for my jewelry needs. Thanks Nancy!
-
July 2023 by fjfjgfifjfjj Costales
Associates are happy to help. They always have good deals and beautiful jewelries. It's an advantage also that they offer their own credit card. Been a shopper for quite some time now. My wife loves jewelries and I'll Jared in Gilroy is my go to place.
-
June 2023 by Jordan Godinez
The ladies running this store have been so helpful and were very patient on me wanting to find the perfect gift.
-
June 2023 by Shauri Villamin
My husband and I has been shopping here for a while now and the ladies are always pleasant to work with. I like how Simin, Julie, Melissa and Veronica always work as a team and have their own specialty accommodating their customers. I always go to them with all my jewelry shopping needs.
-
June 2023 by Benjamin Ireton
Walked in to get a watch battery replaced, stood around for 10 to 15 minutes waiting for an associate to acknowledge me. Two of them were helping other people which I understand and the other was on the phone the entire time and refused to acknowledge me or give me a "we'll be with you soon" type acknowledgement. Would not recommend.
-
May 2023 by Jose Rivas
Melissa is very helpful every time I come in to the store great service.
-
July 2022 by Nancy D.
5 stars for Melissa!! Wow I am not surprised to see all the great reviews here for Melissa. Stopped by here to browse and try on some wedding bands. We've gone to their sister store Kay's multiple times but our experience wasn't so great. We however were so lucky to work with Melissa yesterday. She was the sweetest, patient and most helpful sales we have encountered. Even if we didn't want to buy anything, I would just buy something just because she was so sweet. Ran into an issue after we purchased and left. Came back but Melissa was on her break. Thought maybe her colleage can help but she wasn't helpful at all. Melissa got back from lunch and fixed our issue like a boss. I would highly recommend Melissa and definitely would come back, but only with Melissa! thank you Melissa xoxo
-
May 2022 by Lala K.
My boyfriend and I came to Jared, on the hunt for an engagement ring. Melissa was the one who helped us and we were so happy with how she treated us. She's SO kind, patient, and knowledgeable. If you come to this Jared ask for Melissa, she's the brightest gem in the store!
-
May 2022 by Lauren W.
My boyfriend and I came to Jared, on the hunt for an engagement ring. Melissa was the one who helped us and we were so happy with how she treated us. She's SO kind, patient, and knowledgeable. If you come to this Jared ask for Melissa, she's the brightest gem in the store!
-
April 2022 by Tonya Roberts
Mel & Michelle are so wonderful to work with. They take so much time to make sure they understand what you are looking for and help you find that perfect piece. Very professional! All of the staff was outstanding and we had the best experience ever there. 10 out of 10 recommend this store for your jewelry purchase! Beautiful jewelry and amazing sales staff. Not pushy, no high pressure sales…just courteous and professional and HELPFUL! Go see them!
-
April 2022 by Danielle M.
The staff is AMAZING and very helpful. I have been coming to this location for a couple years now and I recently had a mishap with my two necklaces. They were so tangled together in the biggest knot you can imagine. The chains on the necklaces are very small and after working on them for two hours, I couldn't take it anymore. I brought them in for some help and Simin and Veronica were so patient and kind; they worked diligently and they finally unraveled my two necklaces and I couldn't be any happier!! I will always be a customer to Jared's. Beautiful jewelry and even better staff!
-
January 2022 by Mrs Quintero
Jared Vault in Gilroy, CA 95020I have been going to JARED SINCE 2017 and I also make it a point to stop by any time I’m in the area to browse and purchase. I love to look and try on the jewelry. The selection is great and the staff is friendly and are very accommodating. This store normally has up to 60-70% off and often times the employees are willing to go above and beyond to find the perfect pieces! I am extra very pleased with my experience at JARED VAULT!
-
July 2021 by Sarah Galvan
Worst service ever, I had two stones in two different rings, first one fell and they replaced it with another one not exactly what I wanted and the second one was my wedding ring that I bought in April 28th to find out that my diamond that I paid for10k fell a month and half later, I trade in my old wedding ring at that time with them to get the new one, however since my diamond was insured I was able to go back to order a new one and this is when it started, me and my husband went to order the new stone two weeks ago when Jolly said yeah I did order it for you and told me that I'll get it a week later which was last week and didn't hear anything from them so my husband called them and they returned the call to tell my there is an issue with the system where they can't see the delivery date, we went yesterday to follow to find out that there wasn't any order placed because the stone was sold out to another person, wow and we wouldn't know if we didn't call or show up so I asked for my fill refund when they told me ops we can't refund you the fill amount we will put some in your card and try to find your previous wedding ring that I trade in to give it back to you because their DM said I'm done with this issue, guys save yourself time, effort and money and take your business somewhere else where you get appreciated and treated respectfully, the reviews above from other people are accurate and I've been through it myself.
-
April 2021 by Gladys L.
Please don't purchase anything At Jared's jewelry I receivable pair of earrings for my birthday I did not get to wear them cause they where broken Drove to the vault and they told me two weeks for repair Then they called back and said Another month Cause they don't have Parts
-
April 2021 by Mary C.
I purchased my wedding ring at Jared's almost four years ago. Even though I try to take good care of it the little diamonds keep falling off. I brought my ring again for the third time for repair and I was told for the first time that I had to bring it in every six months for an inspection otherwise I had to pay to replace the diamonds regardless if I had purchased the warranty. The lady was nice and provided great service, it was just a shocker for us, we were never told before that we had to bring in the ring every six months. We didn't have to pay for the diamonds the last two times we brought it in...
