The Home Depot in Gilroy, CA is a store that offers a wide range of tools, appliances, outdoor furniture, and building materials to local residents. Customers appreciate the friendly atmosphere, clean environment, and the availability of everything they need for their projects. Many reviews highlight the helpfulness and knowledge of the staff, with some employees standing out for their exceptional service. For example, a customer praised Jake for assisting with key copying after several others passed by without offering help, noting that he was the only staff member to ask if assistance was needed. Another customer shared a positive experience with a friendly, helpful employee at the self-checkout who took extra time to ensure good service. The store staff are often described as problem solvers who know their products well, making shopping easier for customers. Additionally, the store staff go above and beyond, such as helping with in-store cutting of PVC pipes for a DIY project, which allowed the customer to complete their greenhouse. The staff’s patience and professionalism extend to assisting non-English speakers, creating a welcoming environment for all. Overall, customers feel confident shopping here because of the staff’s genuine care, leadership, and willingness to help, making The Home Depot in Gilroy a go-to place for hardware needs and project support.
Went into the home depot yesterday looking for lumber , & was helped by a gentlemen that said his name was Michael & that he worked in deliveries . he helped me find everything i needed . & also helped with loading the lumber into my truck. Thank you for the great customer service . I will be shopping there again
July 2024
Clean, organized, well-stocked, friendly and helpful staff. Plenty of parking. Easy self- check out.
June 2024
I could spend the whole day in this store! My go to diy home improvement project
