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September 2024 by Ana Valencia
Ask for Akexander and Oscar great product specialist!
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September 2024 by Tony Sanchez
Great experience everyone was professional, make sure you look for Alexander Archila he's a product specialist! Highly recommend this dealership for any locals.
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September 2024 by Adrian Herrera
It was a wonderful experience, my family and I found a staff who always kept the options open and always looking for a good deal to be able to acquire my son's first vehicle.
Thank you very much FREEWAY TOYOTA OF GILROY
100% satisfied and recommended.
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September 2024 by Jose felipe Garcia
Good afternoon, my stay at Freeway Toyota is very pleasant with the attention and friendly treatment that I have received from the young Jason Rosales. It is an excellent experience that he is there assisting me, thank you
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September 2024 by aly
Oscar provided excellent service and was very attentive to our request and we got a great deal I refer this place it's has the best deals when you looking for a car I highmy recommend them...10/10
Angela E.
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September 2024 by Roan Benea
Camary got me hooked up with this beautiful 2008 mustang, great guy to work with throughout the whole process
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September 2024 by Olivia Rodriguez
Excellent service thanks to Jason Rosales ?!
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September 2024 by Maria Gonzalez
Huge thank you to Eden and Mike for helping me get the 4runner I have been dreaming of for years!! So thankful for both of them helping me get the best price and explaining the whole process of purchasing my first vehicle. I can not recommend Freeway Toyota of Gilroy enough for anyone who is looking into getting their first vehicle. So thankful for everyone for being so nice and explaining everything in detail for me. Thank You Eden and Mike!
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September 2024 by Melvin Tabancay
We have been with Toyota for very long time, and this is our 3rd time buying/leasing a Toyota with Mr. Jason Rosales, and we know & feel that he is always giving his best in everything he does! Above & Beyond!!!
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September 2024 by Aaron Tang
Jason Rosales is a good sale representative, he held to get a reasonable of the sale prices to the car and he is very patient and explained detail. He held us to get a car we like. I would recommend he to my friend when they want to buy a car. Thank you!
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September 2024 by Javier Valladares
We had a great experience here! Anthony and Oscar Helped us and went above and beyond to find a car that fit my needs all within my price range. I highly recomended Gilroy Toyota.
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September 2024 by T R
I talked withJason Rosales when I was purchasing a used car. He was nice and profesional. Good experience with him and Freeway Toyota Gilroy. Highly recommended.
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September 2024 by Joanna Lu
We were helped by Jason Rosales, who introduced all the available hybrid cars to us. We were able to test drive two different cars, and finally purchase the Venza. Jason was very accommodating, and we had a great experience!
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September 2024 by Rio Shiihara
I bought my brand new car!
I had an appointment at this place at 10:30am, but I decided to give it a visit an hour earlier (just to browse around) but they helped me out so nicely and got me to test drive their new cars.
Jose Perez Garcia was so nice, he gave me all breakdowns of pricing and specs of the cars I was interested in, and I really appreciated his help.
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September 2024 by Jim N.
Believe the bad reviews, because they have merit and should be strongly considered before you even think of doing business with Freeway Toyota in Gilroy. I contacted them to get a 24' Corolla Cross hybrid XSE. Jonathan said he would sell if for MSRP and mentioned a bunch of markups. I told him, I wasn't interested in any of it. It's just over $40k (including tax) for budget hybrid, so I wouldn't exactly say it's a cheap car. First, Jonathan the salesman said the 2 arriving at the dealer were sold, but they only did that internally on the system so they couldn't be traded away to another dealer (yeah, right). While discussing a specific stock number vehicle, (which I drove an hour and a half to specifically put a deposit on), he oddly asked me if I wanted a different car. I said "no" and thought it was a strange thing to say. He then he continued on with his high-pressure sales pitch, jacking up the price $4k for undercoating or unnecessary service plans (BTW, new Toyotas come with 2 years of service at no charge). At the end of his spiel and several back and forths to the sales mgr., when I declined their mark ups and got up to leave, Gilbert the sales manager on duty then comes over. He tried the hard sell again and I said "forget it, I'll find another dealer" . After he tries asking what numbers can get us to a deal; finally, he said "do we have a deal at MSRP and stuck his hand out". In that moment, I somehow knew he was not being genuine, but shook his hand anyway. Another red flag was when I asked to leave a deposit to secure it before leaving and the main reason I drove down there during rush hour traffic, but he said I didn't need to. Before leaving, he handed me a printout of the deal we agreed to with no stock number of the car in question. Since there was nothing in writing, I kind of knew he was not being serious, but gave them the benefit of the doubt. Jonathan originally told me it was supposed to arrive that very day or soon (yeah, right) and it was allegedly in transit. I waited a week or so, texted Jonathan and no reply. Texted him again and called his number. No response. Ghosted. I asked to speak with a sales manager and Oscar said the car was still mine, that the deal was still on. Even after speaking with him, I still felt like he was being disingenuous. I waited another week and asked for a sales manager again. I ended up speaking with salesman Mike Vigil and told him I just wanted to know if the car was really in transit or sold. Since it was shipping from Alabama, it should have arrived already. As soon as I mentioned the model of car in question, he then goes into how hard they are to get and how they are marked up as a result of that. Obviously, I knew they were being marked up by some dealers in the bay area, who try to use the old supply and demand tactics to justify hiking the price up $3-5k. He said he would find out what was going on. He called me later in the day to tell me it was sold. While I appreciate someone/anyone from Freeway Toyota being candid or honest with me, I feel completely jerked around. My question for the GM or owner of this dealership is, does your sales staff have any integrity whatsoever? If someone wants to leave after not finding common ground with a salesman on price, what can be gained by shaking their hand and providing false promises of a deal with a potential customer? Just let them leave and that would be the end of it. I guess they would have never called me and would have left me hanging indefinitely, if I didn't keep calling. I'm pretty livid with all involved, for completely and needlessly wasting my time. I could sense from beginning to end that they weren't being strait with me and I was absolutely right. Now, after 2 weeks of my time being wasted waiting and the potential of reserving another one at a closer/better dealer gone, I have to restart the search. Do yourself a huge favor and avoid any disappointment or frustration by looking elsewhere for a vehicle.
