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November 2024 by Sabas Betancourt
The repair iso fast, very friendly, works well
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November 2024 by Cristian Nunez
Great job. Easy drop off, no issues from me.
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October 2024 by Anthony Cardenas
I want to thank Josh for the excellent service and great job he provided.
Thank you ??
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October 2024 by paul joaquin
Excellent and quick service for my Galaxy s24 Ultra screen replacement.
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October 2024 by Cindy
Several weeks ago I called to have my iphone 15 pro screen fixed. Nick said that he would have to order one and since I was calling on a Friday it would be about 4 to 5 days.
I gave him my $10 deposit over the phone and I got a call from him on the 5th day. I ran down that afternoon to get it fixed and left for 30 minutes. When I came back he said he had bad
news, the display he ordered was not good and because he took my display off it my phone was not going to work since the display is dark . It was 4:00 pm and I was in a panic.
I was leaving the next morning for a trip and needed the information on my phone to get on the plane and to call for my ride. With my pressure Nick made a call to see what he could do and the best he could do was to get a new display in two days later. He offered no other solutions. I asked for my phone and deposit back and drove to San Jose.
When I found a place that did have a iphone 15 pro display they informed me that something happened to the mother board when the display was previously removed and the phone was not charging. The cost of my display being fixed was now double the price of the screen and would take several days to fix. The new company offered me a loaner phone while they fixed my phone.
When ordering, CPR cell phone should always have more than 1 part available for the customer to prevent this situation from happening. CPR should also be more concerned for the customer in helping to solve problems. I am disappointed that my motherboard was damaged while in the hands of CPR.
I learned my lesson, contact Apple first and find out who is an authorized Repair shop. This was a very stressful event and I would not recommend doing business with CPR Cell Phone Repair.
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October 2024 by TIGGER HOUSE DIVA
My experience at CPR was good, great customer service phone was ready in two hours look as new.
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September 2024 by Fabian Pacheco
Friendly Staff and outstanding customer service!
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August 2024 by christina sabankaya
Luckily it wasn't anything major requiring me to get a new phone. But I took my iphone 13 pro max in to see if I could get some help with the frozen screen not wanting to work. Despite my efforts at home and youtube tutorials I coudln't figure it out. Walked in with an appointment I made online prior to arrival not knowing the full issue. I was met with a few button hold and reset and repaired! Silly enough maybe, but this mama was happy to not have to pivot her day and buy a new phone!
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August 2024 by L.A. USA
I've seen this Gilroy business for 2+ years now and EVERY TIME I'm in and out of Nob Hill and walk by this place it's closed. Doesn't matter if it's the morning, after noon, weekday or weekend I have never seen one person in this store. Recently over vacay my phone was damaged. I went online, chose an appointment date and was ready to take my phone in. I never got an email confirmation regarding my appointment. I called the place the next day around 11am, no answer, but a message says to text the number. I sent the text asking to confirm my appointment later that day. NEVER GOT A TEXT BACK. This store must be front for money laundering. I called jbfixit down the street, he answered and told me to come in later that day.
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July 2024 by Elliot Goldinger
This store did an awesome job fixing my iphone's charging port.
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June 2024 by Paulina Haynes
Had to drive 45 mins; to CPR Gilroy but it was worth it. They had Great Customer Service he’s fast took about 40 mins to an 1hr. He even charged my phone that was at 18%. I Highly recommended CPR. I will be going back unfortunately I have a 3 year old who love to throw things.
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June 2024 by Cathy Blanco
Had to drive a little ways to get to Asurion’s cell phone repair shop in Gilroy. Customer service was really great and they fixed my phone screen within one hour.
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May 2024 by Sal Rodriguez
Fast same day repair. Was in less than 30mins.
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April 2024 by JACQUELINE BENITEZ
They work is amazing my phone was repair quickly and fast I feel I have a new phone thankyou
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April 2024 by Kurt Ikerd
CPR Cell Phone Repair was recommended by an employee at the Verizon Store in town (needed a new battery installed in my phone as well as a new screen). Excellent customer service and quality work. I HIGHLY recommend them.
