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December 2023 by Sarai Jimenez
I love the shoes but the staff is so rude and unprofessional. As I walked in the staff ladies were behind the counter gossiping and joking. They never acknowledged me. I picked out some super cute shoes that had a scratch on them so when I went to pay I asked if I could get a discount for the scratch on the shoes. The lady just stared at me? And asked a discount? Like 3 times. She was looking down on me so hard for asking for a discount. Finally I asked to speak to a supervisor and the supervisor answered from right behind me “we don’t give discounts!!!”. I can’t believe I was treated so poorly. I will opt on buying online for now on. I hope corporate can retrain these ladies.
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October 2023 by Steven Cheng
Where is Bostonian?Not carrying Bostonian anymore. Only Clark’s! I miss their Bostonian brand shoes that with style and quality!Clarks are just okay but not really suitable as dress shoes.
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September 2023 by M B
Pretty shallow variety, but the prices are decently appealing.
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May 2023 by Maria Brailas
I went to Clarks the morning of April 24. If I could indicate zero stars I would, given the horrible experience. In the process of selecting 4 pairs of shoes, one of the female employees at the front desk was speaking loudly and constantly swearing when talking with another female employee. I was so disgusted that I didn't purchase anything. Clarks better address their employee as they will continue to lose customers.
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February 2023 by A B
I went in to spend a couple hundred dollars on shoes. I was met with unfriendly and bad attitude so I walked out
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January 2023 by Jen P
Great store! They've got a great selection of tasteful, comfortable shoes. They have casual and dressy shoes for the whole family. I bought a pair of high heel mary janes and plain white sneakers and my hubby got 2 business casual shoes for work, all for a great deal. But the reason I felt inclined to write this review was because of the customer service! The young man and young lady were very attentive with my husband and I, as well as the other customers in the store. I was looking for another pair of heels and although they did not have any in the store, they genuinely .did their best to assist me. This type of.service is truly hard to find in this shopping center, I hope the company knows what a great staff they have at this locatiin.
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December 2022 by aoi neko
Love this place, the people are very kind and try their best to get you what you need despite being short on staff. It was very busy inside, but thanks to the help i received (unfortunately i didn't catch her name) i got two pairs of boots, and at $50 a piece! I'll be coming back here again.
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September 2022 by Jennifer Pedronan
Great store! They've got a great selection of tasteful, comfortable shoes. They have casual and dressy shoes for the whole family. I bought a pair of high heel mary janes and plain white sneakers and my hubby got 2 business casual shoes for work, all for a great deal. But the reason I felt inclined to write this review was because of the customer service! The young man and young lady were very attentive with my husband and I, as well as the other customers in the store. I was looking for another pair of heels and although they did not have any in the store, they genuinely .did their best to assist me. This type of.service is truly hard to find in this shopping center, I hope the company knows what a great staff they have at this locatiin.
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August 2022 by andres garcia
1st time ever shopping at clarks..great people working a gal and a gentleman were very helpful and nice..very very comfortable footwear.i came as an emergency for a wedding because i forgot mine at home (5 hours away)
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July 2022 by Aravind R
Nice display with discounts, understaffed.
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June 2022 by Viola Macias
Great customer service.
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April 2022 by sohila ka
They don't have all the shoes sizes
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March 2022 by Sandy Gardiner
I like Clark's. It supports my feet comfortably. Found a pair of sandals in my size (size 5) for my cruise trip to the Panama Canal. Unable to find any in my size in any of the shoe srores in San Jose or Monterey, so I'm so glad to find a cute pair at Clark's Bostonian in the Gilroy Outlets. Clerk was pleasant and helpful.
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March 2022 by paquita grimes
Picked up some beautiful pairs of shoes for church, will be shopping again there soon.
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January 2022 by siddharth vedam
Great deals for the 3 day weekend