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November 2023 by David M.
Needed a quick tire fix for my real tire on my class A Winnebago and found Bruce's tire in Gilroy to be available and able to quickly fix my issue. Great staff all courteous and knowledgeable. I've wish I'd written their names down to mention them individually. Very happy they could get me on my way. Great service !
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November 2023 by Jackie Z.
I always take my Audi to the dealership to have any work done including oil changes. I was going out of town and in a hurry so I tried Bruce's for an oil change. Because they didn't know Audis they reused a gasket. It is a one time use part which created an oil leak. I had to take it to Audi to have it fixed. I ended up paying twice for the same service. They were very nice and friendly. Got the work done in a timely manner. Maybe just don't take Audis there.
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November 2023 by John Papetti
I’ve purchased 5 sets of tires for my vehicles over the years. Alway got a good price, excellent service, and competent staff. Recommend Bruce’s without reservation.
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October 2023 by Priscilla Lorenzo
Micah was great. It was a very busy day. I watched him address a customer who was not so nice. He stayed calm, professional, and did not get emotional or personal. He handled it really well and was nicer than I most likely would've been. Went for an oil change. Tires were rotated for free. Price was exactly what I was quoted and was good for the service provided. However, my right rear wheel made very loud, strange noise as I drove to work. I didn't have the opportunity to take it back in the week of service because my schedule didn't allow. So to be fair, they didn't have a chance to investigate and try to resolve. Lesson learned- road test before leaving the vicinity.
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October 2023 by Mike Mantelli
The dealership told me I needed brakes…..wanted to have Bruce’s do the work as they always do a great job on everything. Come to find out I don’t need brakes right now…. They saved me a ton. They found four other problems that cost very little to fix now but would have cost me $$$$ later on. Oh and how they treat my wife and daughter when they bring their cars in…..with the utmost respect. These folks do it all very good!!!!
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October 2023 by Maria Cortez
Took my car to Bruce Tire for a tire repair as I had a flat tire on my way to work. Thank goodness this auto shop opens early on weekdays. Tevor took care of me right away. He and Ricardo were helpful and pleasant to deal with. Thank you guys!
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October 2023 by Gabe Hernandez
I called them with a battery emergency. Ricardo and the team took care of my vehicle right away and got me and my daughter back driving in no time. Great place, will definitely be returning for my auto care needs.
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October 2023 by Mac Soliman
I have brought all my vehicles here for tires and alignment for 12 years. Honda civic. Honda crv. 95 Toyota pick up 35 inch tires. 2019 Tacoma 35 inch tires. Leave your car for the day recommended so they take time with large tire alignments and wheel balances. There is usually an Extra charge for the large tires for alignment because they are a pain to balance and align which is understandable. I do all my own basic mechanic work but they also offer basic repairs such as an alignment cam was frozen on my civic and I didnt want to deal with it at home. I recently had Tacoma's tires rebalance due to noise. I dropped the tires off in the morning and they were ready by lunch with new weights. Bruce's tire in gilroy have been here for a long time. I know the city police cars get their cars serviced here as well so you know they will more likely do a better job than other places. Local non profits get a discount too as far as I know as we had a discount when we worked for a local children's services agency a few years back. Ive always had good service here. Thanks!
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September 2023 by Jared Granado
First time here. Staff were friendly and professional. Quick service for oil change and tire rotation! Did not try to upset unnecessary services. Bonus: great music in lobby. Will return here for future needs.
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September 2023 by Christopher Licciardi
Got a warming of a flat coming up the 101. Stopped into Bruce's. They were busy but got me back in the road in 30 minutes. Excellent service!!! Great price.
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September 2023 by Eli Berman
Fixed my accidentally deflated tire for free! And very gracious about it. Best tire experience ever.
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September 2023 by James Ray
Fast, knowledgeable, and friendly! Good price for good tires
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August 2023 by saalmend saalmend
Great Service. Addressed my concerns and were very quick! (:
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August 2023 by rpunao
Lost one lug nut on the driver rear tires of my pickup truck and had to pull over. Luckily we were close to and exit. Had to be towed. One of the choices I had was Bruce’s Tire and Auto Service. Even the tow truck driver recommended Bruce’s. It was 4:30 PM and they close at 5:00 PM. The mechanic noticed right away the issue of losing a lug nut and 2 loose nuts. The mechanic asked if I just had worked done on the truck. Yes the brakes were worked on the day before. Since I’m not from the area, I needed to get a rental. They waited for us to get a rental pickup truck and they assisted on unloading things from my truck to the rental. They diagnosed and fixed whatever was necessary first thing in the morning and ensured me the the truck is roadworthy. Great professional service and reasonable cost. Highly recommended. If I lived near the area, I wouldn’t hesitate in using them to work on my vehicles.
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August 2023 by Randy C.
First time leaving a review for anything....EVERIt's Sunday evening and I still had it on my mind. Employees servicing customers are awhsome!! Very polite, take the time to listen to you and work at the same time. I work for a company with fleet trucks and use Bruce's Tire all the time.THANKS GUYS FOR THE EXCELLENT SERVICE.I hope they fix the air conditioner in office soon for you guys. Everything looked organized in office and shop...parking lot is clean as well....I can't say enough. THUMBS UP!!!Randy Coleman
