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August 2023 by Eddie Vargas
Ray the owner is very thorough and knowledgeable help me with my transmission and gave me great advice and information if you're looking for transmission work this is the place to goService: Transmission
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July 2023 by surjo biswas
Ray is easy to work with and very knowledgeable.
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July 2022 by Benjamin L.
After checking out multiple shops, I decided to take my car to ray at the transmission clinic for a couple of reasons. First, he's been in gilroy since at least the early 90's. I figured he wouldn't have been in business that long if he was in the habit of screwing over his customers. Second, he's former military and I like supporting veterans. Given the other positive reviews, I expected to get decent service. He's a small independent mechanic with a no frills operation. Ray tells me to bring my car in on Thursday, because he was busy. I come back later that week and drop off my car. Ray then removed the transmission from my car to repair the squeaking noise my clutch was making, rendering it inoperable. Then he stopped working on my car for the next four weeks. Ray began working on other customers cars which were probably better paying than my small job. Week one the excuse was "we are waiting on parts to be delivered ". I knew this was a lie, because all the bearings and parts needed were in stock at the Napa auto parts, two doors down from his shop. Week two he said he was swamped with work, and would get to my car tomorrow. Each day I came to get my car he hadn't made any progress on it. It's about a 4 hour job to fix what needed to be replaced, it took four weeks. By week three, his response became "maybe tomorrow ". What could I do but throw my hands up and wait? My car was apart. By week four, I said this is getting ridiculous, so Ray promised to have my car ready to go by Tuesday at 1:00pm. Promise! By 1 pm the next day my car was not only not ready it was just getting worked on. My ride had to take me back home and I walked to work. Ray had apologized for not having the car ready, he said "sh!% happens, ya know." My car was finished later that day. The damage? $650 for labor (about $130 an hour) and $232 for parts and tax. I feel his prices are fair for the Bay Area. Your experience may vary. I think ray is a decent mechanic, but he has a hard time saying 'no' to other jobs and I suffered as a result. Not the most professional . I'll have my car towed to San Jose next time. I can't recommend this place.
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March 2022 by Paula Stapleton
Automatic transmission is a great shop!! They do really constantly good work. They are also a pleasure to work with.
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November 2021 by Rigo V
I Been to this place the owner is a cool dude his name is Ray I see bad reviews on here that are not accurate this guy helped me out and I recommend him if u need transmission he helped me out and I'm gratefull for his service
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August 2021 by Rodriguez Jude
Great business! Solid staff.
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June 2021 by mewbo jason
Ray has been great to work with!
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May 2021 by Stacy G.
I went to see RAY to have my Cadillac CTS looked at thinking a possible transmission problem..He told me I don't have a transmission problem which is Relieving although it seems to be a mechanical. "RAY"6 took time out of his day when he was very busy!! I highly recommend this shop for any of your transmission needs.
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March 2020 by Sabrina Hernandez-Escalante
If I could I would give zero stars! This place is a joke. They have had my van for two months claiming that they are looking for receipts and trying to blame other people for his mistakes on my van. Do not take your car here!
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March 2020 by Christina H
Absolutely horrible service here. They ignore your calls, keep your car and deny the warranty on cars. DO NOT DO NOT bring your car here. Not an honest man running this shop
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February 2020 by Sabrina H.
If I could I would give zero stars! This place is a joke. They have had my van for two months claiming that they are looking for receipts and trying to blame other people for his mistakes on my van. Do not take your car here! Do not give this place your business.
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June 2019 by Alecks U.
Ray helped me out and fixed my car in less than a week! I blew my transmission on my Jetta and the price of a new one was $6000(from VW dealership), Ray rebuilt mine for $2500 and my car runs like it used to! He gave me a 3 year warranty with it as well.
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October 2018 by Gaby Zuniga
Nasty service.. dont ever come here they rip you off. Refuse to give u reciepts for "brand new part" they lie about everything and keep asking for more money than whst they initially quoted you. OH LETS NOT FORGET THEY F**KING FIX SOMETHING AND BRAKE SOMETHING ELSE AND GUESS WHAT MORE MONEY.!!!!!
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October 2018 by James krepps
Very good and prfessional
