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September 2024 by jake
Very fast shipping and installation. I had placed the order for my Toyo open country at3 tires on August 27th and was able to make an appointment for August 29th. Tires were ready the next day and I received a call notifying me that they were ready. I dropped my car off and within the hour it was ready for pick up. Very friendly staff and very helpful with recommendations and questions! Also cannot beat their tire protection plan!
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August 2024 by John Park
When I got the new tire installation, I saw them work through the window. Guess what!!! I saw them forget to tighten one of 8 lugs in the rear tire with torque wrench. I drove my truck a little and parked in the Homedepot parking lot to make sure all lugs are tightened by using my own torque wrench. I was right they forgot to tighten one of lugs. I hope the manager educate them good.
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August 2024 by Daniel Wandro
They do you right here! Good prices. Get the protection plan to you can get tire repairs.
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August 2024 by Cristian Camacho
Good experience. Bought my tires on tire rack and had them shipped here to be installed. They did a great job. Only took about an hour to complete. Good service.
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July 2024 by STELLA ZHU
My mother came to the shop this afternoon, her appointment was scheduled at 4:30pm, and she was luckily enough to have Chris helped her got all four NEW TIRES at a great price and got the installation done within 45 minutes instead of having her to wait for another hour. Very great service and strongly recommended!!
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July 2024 by Duncan Cowell
Special ordered Continental Extreme Contact Sport 02's for a 1999 BMW Z3, shipping was quicker than expected. The fitting appointment was very smooth, checked in, and was out the door in less than 45 minutes.
But what really set this location apart was the attempted flat repair less than a month later.
They attempted a repair and it would not hold due to the angle the hole was (they even brought the tire into the waiting area to show me).
They got the replacement tire ordered and fitted the next day!
So a huge thank you to Ramiro, Daniel, Chris and the rest of the crew in GIlroy!
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July 2024 by Danielle Belo
Very sad to say this place doesn't even deserve a 1 star. I've been going to Americas tires for over 5 years and I recently had a cracked rim. I got my custom rim ordered through them and they told me it will take 2-3 weeks to come in. 3 weeks pass by and I call them and they said it's gonna take over 3 months.... Wasn't very happy about this but had to get the rim. 3 months goes by then I call back and they said they had the rim for 3 days now according to the guy I spoke to on the phone(never got a call) I went to the shop so they can install it and after an hour of waiting the guy said he couldn't find my rim. He called the company that made it and they said they are still making it. 4 months go by and I call again and they said they had it. I made sure to tell the guy to check first before I get there which he did and they had it. I came in and they installed it. I told the guy to call me when it was done so I can pick it up. I never ONCE got a call so I just showed up and my car was just sitting there with the new rim on. I go to make sure everything was right and it wasn't..... they ordered me a rim that was way too big for my car and hitting my fender. I went inside and asked if they could refund me my money or order me a new one that was the right side and he said he called and told me that they don't make my size rim anymore. I then called the company that made my rim and they said they do. The guy at Americas tires took the measurements wrong and won't own up to it. I know people make mistakes but I would've appreciated a call or an apology. Americas tires LIED to me and took ADVANTAGE of me. Not sure if it's because I'm a girl and they think I don't know anything about cars but I do! This rim is over 500$ and I do not have money like that to be giving away. They DID NOT ONCE call me telling me my rim was ready or they couldn't order the right one. I WILL BE GOING TO HIGH UPS IF THEY DONT DO ANYTHING ABOUT THIS. THIS IS NOT OKAY!!!!
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July 2024 by nancy espinoza
Very bad service. I was waiting for the tires to be changed on my car and 40 minutes had already passed after the basic 3 hour wait and I had been waiting in line for a while to be attended to and to be able to ask if I was far away and they just looked at me and said The return is done by those who are busy and did not attend to me.
The estimated delivery time says 3 and it's already 4 and they still don't have it.
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June 2024 by Divine Transport
My tire wasn't fixed, they claimed it was and sent me driving only to have it go flat again.. I went to another shop 15 miles away they said America's tire did no work at all on the tire and I could t keep going on my journey too tired because last time the same thing happened to me. Crooked guys working there ok. All the same race too we don't that or need it or feel safe anymore with you guys who hire like this. All you constantly do here is have people who don't respect me all huddled up together working so thanks alot.
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May 2024 by James Zelony
This has been my Go-To tire place for many years and I have tried a lot of companies.
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April 2024 by Suryanshu Prakash
As always with most locations of America's Tire - smooth and quick service. Free tire rotation and balance if you bought the tires from them. Knowledgeable and polite staff.
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April 2024 by Mary Davis
I am disabled so it is hard for me to put air in my tires, when I arrived to America tires I waited for 15 minutes the young guys working there just kept walking by me not even asking me if I needed help so I called the office you could even hear the phone ringing as I called after 8 times turning over some guy answered I told him I have been waiting a long time and nobody came he didn’t even say sorry he just said ok I will get someone to come and help but they never did so I left I will never ever go back to them again.
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March 2024 by Félix Carranza
So disappointed of this place I just to like it Because they had a good guarantee that I like for my tires but the services is suck as hell, I had a bad experience from here, they have a high school guys and girl making that work and it seems they don’t have much knowledge to treat cars, This girl doesn’t know what socket was for my tire, so she damaged my nuts she used a wrong socket then they have to Walk to Home Depot to buy the right socket then they make me buy a set of nuts without any discount. The managers are helpless they try to blame my car brand they said it has cheap nuts, but they don’t know that I been working in my tires more than ones without issues . Don’t trues in them anymore .
Also they don’t want to check the car tires until you make an appointment, even if you
had guarantee for the services
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February 2024 by Isabella Cosentino Costa Costa
So happy with the help that America Tire gave me , I was unsure what type of rime would look best on my 2024 Chevy Trax, Chris helped me make the right choice
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January 2024 by Manik Bala
The staff were courteous and did their job.Pricing - Not competitive. Firestone in Milpitas charged me 125$ labor and recycling of 4 tires. Whereas Americas Tire charged me 185$ for the same. In Gilroy where their rent, wages etc should be lower.
