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January 2024 by MaeMae McNabb
these people are the best. friendly and always welcoming.
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December 2023 by Bob M.
Had the sad duty to drop off our Bulldog Olaf yesterday for cremation - couldn't have had better - and most considerate - assistance from all. Have used the Veterinary hospital before numerous years ago and could say the same for all those times also - respectful, considerate, friendly, PROFESSIONAL would be words that I use when talking about all of those times....Bob
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December 2023 by Michelle H.
Horrible service, unfriendly and unhelpful front desk staff. Beware - they only want to charge you as much as possible every single time - regardless of how many times you've been seen. It's ALL about you being a walking wallet, not about your animal.
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November 2023 by Ron Fagot
My pup had operations on a fatty tumor and a cist on his head. He had his 5 front teeth extracted also. he hasn't a clue that this has happened to him. He's healing excellent. We couldn't be happier.
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July 2023 by Patti Rollins
The staff is knowledgable, understanding and compassionate!
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June 2023 by Kerry Kozelka
Amazing caring People, fair pricing, and devoted to your pets well being. Anchored by Dr Irene a wonderful part of the Divide for the 35 years I've been around here. Recent Abcess on my cat taken care of immediately catching a cancellation late in the day but Dr Irene kept him to get the lance and drain done. 7:30 pm I was able to pick up a groggy boy for $500 less than I had to pay at the emergency vet in the middle of the night last time he did this. Where else do you find caring like that?
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June 2023 by Kathy Anderson
I have always had excellent care for all my cats and dogs, especially in emergency situations. The staff is caring and professional. The Dr's have been able to diagnose things my previous vets ignored.
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May 2023 by Steve Spath
Black Oak has taken care of my animals for years. They do what is needed and don't try to upsale you expensive pet stuff. Very happy with their service.
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February 2023 by Sam McKain
This is the best vet's office. The staff here always go above and beyond for our pets. I dread the day I move away from this area and have to find a new vet for our furkids - I know none will come close to the level of care provided here. Thank you for what you do, Black Oak!
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February 2023 by Kellie Montoya
The ABSOLUTE BEST veterinary ever!!! Drove up from Roseville for a pre-appointment surgery for my overly-excited/hyperactive/distracted pitty. Most people are very scared and weary of him because his movements are just scary…like he drank a case of Rockstar. It reminds me of when my autistic daughter would have a meltdown in public and people would shame us for her behavior. The tech wanted to put a muzzle on him, and Dr. Irene said it wasn’t necessary. Of course, I was more than willing to muscle the muzzle on him. When Dr. Irene was face to face with him, he put his paws on her shoulder and snuggled his cheek to her face and was happy. She called him a “Love-bug” and he settled down for a moment. The vet was thorough with her exam and extremely gentle- difficult feat to manage with my dog. We have been to 4 different vets and I will not take him anywhere else after meeting Dr. Irene. Driving an hour each way to Black Oak is well worth the excellent care he receives there! Not to mention the pricing is fair and the other clients did not frown at my dog and I in disapproval of his constant barking and wild behavior.
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January 2023 by Andrea Dingel
Doctor Irene and her staff are so awesome I appreciate them so much
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January 2023 by John Stenner
They are the best vet I have ever been too dr irene is the best
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January 2023 by K Sergeant
Been using BOAH for over 30 years and Irene is a great vet, but her front desk staff is an absolute nightmare. My dog was diagnosed with diabetes almost 9 years ago and over the the course of his illness which required insulin Rx renewals every three months I was told how sick they were of refilling my prescriptions, that I needed to get a "better attitude" about my struggles to get refills, told to go somewhere else, and hung up on. I had to put my dog to sleep yesterday, no help from them, and the only bright side is I never have to deal with them again.
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December 2022 by Kraig Prust
The vet Dr. Irene was the best and the vet tech was also great. They are some of the best a pet owner could hope for.
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December 2022 by Mark Wojciechowski
Very thorough, very caring, very sweet team of people. So lucky to have Black Oak in our community.