May 2019 by DOWNBEAT! A Music Enrichment Club
Cheri and Tim are the best! Cheri answered my phone call and answered all my initial questions. She then emailed me an estimate for the amounts of shirts I needed promptly. When I still had questions, she kindly made an appointment with me to come to her establishment so she can personally help me out. THE VISIT WAS EXACTLY WHAT I NEEDED. I needed so much guidance in picking out a shirt (fabric type, color, feel, and fit) and Cheri was there every step of the way! Then when it came to finding the exact colors of my logo, she sent me a PMS color palette for me to choose the colors that best matched my logo. Throughout this process, she advised me on the different shirts that were notorious for extreme shrinking in the drier and also which fabrics were longer lasting and softer. Once the shirt, colors fit were all chosen, She gave me a tour of her little factory and explained how my shirts would be made. Cheri definitely went the extra mile for me to feel like I made the right choices, I even learned a lot for the next time I come to get more shirts from her business. Truly, the best costumer service I have ever experienced. Tim, thank you as well for sending different examples when I requested!
