-
September 2024 by Blue Butterfly62
One of the best Hertz in the neighborhood. Staff is very friendly and accommodating. Thank you for always having good, clean beautiful cars.
-
August 2024 by Mister Dopest
This place NEVER answers their phone! When you call them it goes to a random answering machine that does not allow you to leave a voice mail.
-
August 2024 by Cesar Ivan Caballero Flores
They didn't want to rent me a car because my credit card doesn't have a name. Banks in Mexico no longer print names for security but they do have the PIN code. Regrettable.
-
July 2024 by Kevin Castro
They are unprofessional
-
June 2024 by Seymantha Cross
If you want to experience terrible customer service and unfriendly faces, this is the place to be. They make the DMV offices appear more inviting. You’re better off talking to a screen as these people have no human touch and limited knowledge aside from what they see on the screen. They stick to the script, so god forbid if you ask them to explain anything as their brain would get crossed wired. I don’t feel bad that their job will be taken over by Ai.
-
March 2024 by Joyce Stallworth
This is a great location, and Maria is a great asset to this location. Give her a raise she deserves it.....
-
March 2024 by Latin Martin
Maria and Vladimir are the best and had the greatest customer service. I will only come to this location to rent my cars from Hertz. Thanks guys
-
February 2024 by KaninPower TV
Experiencing the poorest customer service with Alberto at Hertz has been disheartening. Caution is advised regarding unforeseen additional fees. This has become my least favorable car rental encounter, a stark contrast to my positive experiences with other rental companies in the past. Remember the name! Alberto. Be careful with that sketchy man!
-
October 2023 by Elizabeth Tsirimokou
The worst service ever. We had a car paid and pre booked. We took a cab to drive over there and pick up the car and they told us that we’re sold out!!! And they couldn’t do anything at all!!! And they took our money!!! What’s going on??? We need our money back!
-
August 2023 by Michelle
The manager Vladimir and Gabby deserves a raise at Hertz Rosecrans location. They both are really nice and helpful. On 7/1/23 morning I was having such a headache with the other Hertz on 1905 Redondo Beach Blvd. I needed a rental for my handicap passenger and explained to the other place I can't use a suv. He insisted on using a crossover Chevy Trax and I kept insisting please find me something else. He looked like he was on vacation, I watched him pull up to work with his pants down but the other Hertz had a wonderful manager
-
May 2023 by Rene Perez
Rented a car from sales associate Gabby very professional and nice got me the best deal available
-
April 2023 by Katherine Jiménez
Phenomenal Customer Service provided via Hertz Representative, Miss Johanna and staff! So grateful for their patience and professionalism, and the quality car rented! Definitely had a stellar experience that left me with an upmost peace of mind!
-
April 2023 by kathy J.
Phenomenal customer service provided via Hertz Representative, Miss Johanna and staff! So grateful for their patience and professionalism, and the quality car rented! Definitely had a stellar experience that left me with an upmost peace of mind!
-
January 2023 by Daniel Martinez
Booked a Rental last week, and once there to collect the agent advises a $500 deposit fee. That was not mentioned on the website prior to booking. Something like that should be in BOLD PRINT so customers know ahead what to expect. It's no wonder HERTZ stock price dropped so low. I hope they end up like RadioShack cause the way they do business is beyond low.
-
November 2022 by Ray Gamero
The service here is not too great I got the roadside assistance and I tried calling it and they never answered they had me on hold for 30 minutes. And one of the girls working there the younger one didn't want to hook up my wifi. She has an easy job I don't know what she's complaining about
