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January 2024 by Esmeralda Corona
Very helpful painless transaction on a large withdrawal. I was at another location and they weren't so great. Thank you again Gardena branch.
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January 2024 by Lucy Ross
Banks all over do not want to really provide service...
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January 2024 by Catherine W.
do NOT bank with Citibank. After I was scammed out of $2400 in November they "recommended" that my account be closed. I was told that upon making a final decision, it would take between 30 and 60 days to receive the funds in my account (regardless of the scammed amount) and that there was a "freeze" on my account. HOWEVER, there was not enough of a freeze to prevent them from accepting my Social Security payment for December, even though I had reported new financial information to the SSA. Worse customer service i've ever experienced (totally Philllpines'based). Right hand has no idea what the left hand is doing. You'll be put on hold and transferred around randomly. STAY AWAY FROM THIS JOKE OF A BANK !!!!!!!
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September 2023 by Kevin Foster
Understaffed. Three employees helping one customer while 5 others stand in line for over 15 minutes without even an acknowledgement. Two customers left.
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April 2023 by Bree M.
Need better staff came here to deposit my check, since I was in the area I'll never come to this location again I'll stick to Hawthorne! Manager was rude in front of me and the guy (teller) didn't seem like he knew what he was doing
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November 2022 by Donna Peace
I’ve been going to this Gardena branch fir over 5 yrs. I’m in and out in a matter of minutes. Friendly atmosphere too
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August 2022 by Kourtney S.
Very poor customer service!!!Lack of training is highly & sadly noted....Management is extremely poor and noticed.
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February 2022 by Rene Perez
Wasn’t helped at one branch so they sent me to this one and they couldn’t do anything because their system was down worthless bank
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January 2022 by Queen Estty
Worse Customer Service....Annie Campos is so unprofessional and rude. Needs to be re trained.
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December 2021 by C F
Had a bad experience at Wells Fargo next door so went here after. What a difference! The tellers actually helping customers and wait time was short. I just stopped by to retrieve money from credit card but lovely Jasmine Villa helped me and had me in & out so I intend to go back when I have more time to open a savings account with Citibank! Thanks for turning my day around!????
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July 2021 by Donna Dorado
I’ve been using this branch for years.The tellers are friendly, never a long line and they take care of your needs right away.
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June 2021 by G Kawa
Lots of tellers to help you with your finances. Service is excellent here and personnel are very nice.
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April 2021 by Karina Lopez
Bad customer service (Diana Aguirre)I had an appointment with her and she was trying to rush me didn’t took her time to help.
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April 2021 by Cathy Fennell
Had a bad experience at Wells Fargo next door so went here after. What a difference! The tellers actually helping customers and wait time was short. I just stopped by to retrieve money from credit card but lovely Jasmine Villa helped me and had me in & out so I intend to go back when I have more time to open a savings account with Citibank! Thanks for turning my day around!????
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January 2021 by Lilly M.
This is the worst bank ! I went to use the atm 3 times this week and the machine is out of service! Every time It cannot dispense money or out of service.
