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May 2023 by dennis e.
Poor Service.Going downhill fast.Stupid coupons, usually don't work.Deceptive baked goods...do not show 'Bake' date, shows 'Packed' date. Do they pack leftover single bagels into 5-packs?. Used to use Vons exclusively, now I shop Ralph's, Stater Bros, Sprouts.
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April 2023 by Robin S.
I went to bakery today to order a cake and Ray was such a helpful employee and im so grateful for him assisting me. He had all the answers to questions I had and he was super professional and knowledgeable. Kudos to Ray in the Vons bakery!!
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December 2022 by Matthew S.
The Caucasian male, younger man running the cash register in aisle 4 was having issues managing payment with the lady in front of me. He made her wait until he scanned other people's food first. It was really uncomfortable watching this happen. A lot of us have been in food service and retail, and we're clocked in until we leave anyways. I hope I'm misinterpreting, but treating people like that is just awful. Everyone has food stamps for different reasons, and there's so many other situation. I get that people get tired, but treating someone like they aren't a person has no rationale.
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November 2022 by Foodie S.
Buyer beware of this Vons Deli! We got food poisoning from the Chicken Pot Pie on 10/31 - truly a scary Halloween! We threw out everything we bought from the deli, like the roast beef and breads ect...We got the "trick" for sure and was so scared of getting sick from anything else. Called the manager and he was like...do you want to file a claim and get a refund, for 5 bucks, really? No, we don't want to file anything, pull those pies and clean your deli! We just don't want anyone else getting super sick like this and have now missed 2 days of work and counting...stay clear of the deli till they fix their problems.
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September 2022 by Jason W.
Mgt and employees were very helpful in this clean well stocked store!Last thing the cart boy even came up and asked if he could take my cart back to the corral when I was finished.Great To See
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July 2022 by S S.
- Merchandising: organized, produce displays on point, (even in comparison to WH). - Prices for: Food on "Member" deals competitive, regular priced items seem high ( on par w/ inflation), toiletries, paper products, other misc. merchandise is overpriced, like most grocery stores. - The staff: always friendly and helpful, small town rapport, employees engaging in conversations with customers - Management: proactive, on top of their game, ( I can't tell you how many times I've asked where items are in other stores and the response is ambiguous or incorrect) - Bathroom: relatively clean but dated - Notes: Never thought to write a review about a grocery store because 90% of my experiences have been status quo. Writing this is indicative of how pleasant all of my visits have been. I would drive a couple miles (@ $6/ per gallon) out of my way to shop here.
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June 2022 by Isabel T.
I have always loved this vons and i've been coming here forever. Clean facility, great produce. Only difference today though that at the fresh deli i had to wait over 10 minutes just for potato wedges. The woman in front of me did not know what she wanted and no one else was offering to help.
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May 2022 by A J.
Miss my old neighborhood, market. This place was convenient when I lived really close by. Jeff is great!
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April 2022 by A H.
I this time my experience was negative. I was told a price would be honored as it was in the past. The manager put a red sticker on the item and that's the price I paid. The manager from the meat department was petty..... he never showed his face and spoke to me through his worker ....who passed on his message about he can't change bar codes. Duh ....I know about the red sticker. It's very disrespectful not to address a customer directly
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April 2022 by Elinor S.
I have been shopping at Vons for many years and no complaints. I know the prices are sky high now, but blame our govt, not the store. I find the Vons for U a very nice extra service I use a cane and usually wait at the front of the store while my daughter checks out. I've had 3 employees ask me if Id like a chair while waiting. This was especially nice, and I'm sorry not to have their names, but Thank You again.
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March 2022 by Robert N.
I'm disgusted of the Chicken this past Monday. The fried chicken was dry and hard as a rock. The coleslaw tasted old. The lady claimed the chicken was an hour old. They shouldn't sell chicken that long out under the lights.
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February 2022 by Shannon Jones Captain
Their flowers are so beautiful!!! The only issue I have are their prices for groceries are so high. I can usually find the same items other places for much less.
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October 2021 by William Z.
Prices are way too high for the quality of food being sold. The overpriced produce and the bakery especially. Now they increased prices substantially all over the store. No more me. Buyer beware
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September 2021 by Stephanie A.
Terrible customer service . Michael Roser the store director had no sense of urgency or care for my concerns and was absolutely rude. I would like the company to see what person is running their store.
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July 2021 by Ashley R.
Produce manager named EILEEN LIEBZEIT got a shopping cart stuck in between my car n another and was going to RUN OFF. I was inside my car saw the whole thing happen!!! She refused to give me her insurance and the VONS would NOT do anything to help my scratched car. I REFUSE to promote a place that has workers that lack human compassion. I wonder how many other cars shes scratched and just left there.
