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June 2023 by Lidia R.
If it s not because of Amazon locker and Thrifty Ice cream, I would not shop here. It's convenience for me to pick up prescription/Amazon and get ice cream in one place. But I agree with some of the reviews about customer service. Its 50/50 for me, most are really nice except this same guy. He is racist and sexist. I usually dont buy anything if I see him at the counter. Riteaid, please reopen self check out. I love your ice cream.
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May 2023 by McKenna A.
This Rite Aide blows. I'm 35 years old and NEVER been carded for cough medicine. I left my wallet at home and just wanted to run in quickly and grab some mucinex and get home and this stupid cashier at the front refused to sell it to me. Went up the street to target and had no problem buying from them. Thanks to the not understanding cashier that turned me away when all I needed was medicine and some soup. Won't be coming back here.
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March 2023 by Lisa G.
I walked into the store last week. When I walked in I was greeted by employees at the register.As I walked through the store it was so clean and organized. I was looking for a certain item. I saw the manager and he was very helpful.His name was Robert and he helped me find what I was looking for. I would definitely come back here again.
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March 2023 by Jessica H.
My go to drug store for years. I love their weekly specials and the service is great. The new manager Robert is really funny and made my favorite store even better. Go Dodgers!
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February 2023 by Anna R.
I'm busy and rarely write reviews but I felt compelled to write this one. This is about the pharmacy section of this Rite Aid and the rude and unsatisfactory service that my partner experienced when he came by, straight from an urgent care, with our one-year-old daughter to pick up a prescription for her. Instead of providing consultation services on the medication, the pharmacist instead decided to chastise my partner for not dressing our daughter in a sweater and she had the audacity to tell him that it was his fault that she was sick. (He had parked directly in front of the pharmacy and had just run in quickly to pick up the prescription, but it seems that she had assumed that my partner had walked over to the pharmacy in the cold with our baby). As if that weren't enough, because the pharmacist failed to provide instructions on how to use the medicine, we did not know that it was "foul tasting" and to mix it with a little apple sauce or juice. As a result, our daughter vomited twice because we gave the liquid medicine straight to her in the provided syringe and as indicated on the medication's label. We will be switching pharmacies.
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January 2023 by Vindy S.
Every time we stop by this rite aid, the ice cream always out of order or too frozen for them to scoop it up. Like seriously rite aid! They only have very limited flavor for the small size.
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November 2022 by Michael H.
543214.0(48)ReviewsAllice cream3prescriptions3Sort byMost relevantNewestHighestLowestMichael Hilt6 reviews10 hours agoNEWOn 10/15/22, I picked up my medication and I was charged $77.99. Later that day I was called by the pharmacy to inform me I was being refunded the $77.99. On 10/19/22 I picked up my refund. ... MoreRoy Weymans1 review4 months agoThe other day my doctor sent a prescription to the Rite Aid located on Chapman & Valley View, upon my arrival I contacted a woman wearing a blue uniform and asked her if my prescription was ready for pick up,. The woman's name is Lisa and ... More1Rite Aid (Owner)4 months agoWe are so delighted to hear this. Thank you for your kind review, Roy! We're so glad Lisa and the team helped to make your experience with us a great one and will pass your review along!Maura M3 reviews3 weeks agoNEWVery caring, efficient. Arielle and Ha went out of their way to get me the best price for my medication! All who work there are great. This is a very busy location. When my Rite Aid closed down, all of my prescriptions etc. we're ... MoreRite Aid (Owner)3 weeks agoWe are so happy to hear Arielle and Ha were able to provide you with stellar service, Maura! Thank you for the kind words, we appreciate it.vivian ly1 reviewa month agoYen Nguyen is a really great pharmacist. She is so nice and helpful. I've been going there for years and although there is a CVS nearby my house, I rather drive a little farther to this pharmacy to get my prescriptions filled.Rite Aid (Owner)a month agoWe're so glad Yen was able to make your experience with us a great one, Vivian! Thank you for sharing this with us. Michael Hilt6 reviews10 hours agoNEWOn 10/15/22, I picked up my medication and I was charged $77.99. Later that day I was called by the pharmacy to inform me I was being refunded the $77.99. On 10/19/22 I picked up my refund.On 11/4/22 when requesting my refill I was informed it was too early and I couldn't get my refill til 11/12/22. On 11/12/22 when requesting my refill I was told again it was too early and couldn't refil my medication til 11/19/22. Reason being the system showed I picked up my medication on 10/19/22, which was wrong. I picked up my refund that day not medication. Even though this is Rite Aids fault they claim nothing can be done. Because of their mistake I must either suffer in pain or put my life in danger by buying my medication off the streets and pray it's not laced with fentanly. When it comes to a person's medication there should be a way to over ride the system when a mistake is made by the pharmacy. Having no flexibility at all when people's lives are at stake is VERY DANGEROUS. I'm so glad this was not someone's child in desperate need of their medication. And it does not make it any better when the pharmacist says" I see you are right but I have no way of changing the system. I'm sorry" I think this needs to be changed and will be fighting to do so.
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October 2022 by Yatzari A.
I made an appointment for a Covid booster here and everything seemed fine. I came at the scheduled time and was waiting at the pharmacy line for nearly 30 minutes with no one else waiting in line. Finally I was told to wait to be called. After another 30 minutes a pharmacist lady called my name and told me that they did not have any of the boosters that I requested available but they had others that they could not give me. I questioned why they had me wait so long if they did not have what I needed and why they did not let me know through the numerous email reminders I had received. The pharmacist stood there in silence and offered no apology, solution, or advice. She eventually just shut her door while I continued to talk. I wasted my time coming here. Horrible customer service! I wouldn't recommend at all.
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August 2022 by Protocol 3.
Was just in here to buy some things and some cigarettes. Looks like they are asking to scan Drivers Licenses so that you can buy them. Juts to let you all know NEVER let anyone scan your DL. There's no way that Rite Aid are keeping your information in a secure location and will at some point, if it hasn't happened already, be breached and your DL license information taken.Also, when I refused to allow my DL to be scanned or the number to be typed in In, I was refused service. By a really surly gentleman who got agitated and had an attitude about it all. Probably because I'm white...Looking into this License scanning thing. I don't think it's federally legal nor do I think they are meeting federal standards if it is.
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August 2022 by Kyon T.
Thus have been a their detritus company that u return to ago and non if you lazy take care it. You think Sterling control subsurface for people who servere pain I'd profitable and fair bit you know how it hurt the patient deeply wit life and dead. I am will to used my death to supper this if. I wil start a boy byself and make everyone I the work how crazy your Comp is acting with protect your cowker and boss. Steel my pain meds for my servere back lowr back is u acceptable and I wll be will in joai to I'd it my fault. Tomoorow I wall the sea and osad to have an adult at your location as as soon a s spossible. Amy people who not do this but u have nothing to life for. When I die, the next people will jot have srver that u went through. I am not a physical but I will all the way. Worst I'd going to jail it I am ok. I have no more to life sor and I ha e fail two fail succeed. ITheir one is nothing. I am boycott and die at your location soo. You people need to becare. I am disable so you can send violent mode of. You hurt me more I will sure sue . I'm lawyer aWill hot let you. This case is more the. 2years and. Othiing ha e.been approve. My I phone nu.ber is 8146183416 or retail at 7266283418 I don't lantern to life long yo but you the rite aid pharmacy need to upgrade their system to help out worn I jury people. Uf my suicidal will help people after me. I will be happen. One life to improve million of pwople In United state. I will suicide and a sWimmer
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June 2022 by Linda L.
I've been here several times in the past 6 months and the Thriftys ice cream area is always "out of order" and beneath says that they are fixing it .. what's going on rite aid? I'm always forced to get the larger bucket sizes which doesn't bode well with my conscious. Something about just getting a single scoop served to you immediately on a hot day. Anyways, pistachio nut and butter pecan are my favorites and you can't go wrong with cookies and cream. FYI new flavor alert: caramel crunch cookie. Definitely at the top of my list to try next time
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March 2022 by David H.
Rite Aid must be an easy job. The employee at the entrance door was standing at the front looking at his phone from the time I came in and the time I left. Didnt even acknowledged me. I wish I can apply for an eazy job like this. Its like being on EBT but your paid to do nothing while on your phone ignoring customers. Sign me up
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October 2021 by Thienai T.
Having appointment at 5:20pm 10/01/2021 to get the booster shot for my mom. Asking for status after 20 of waiting without any indication of they will call I ask for status. The technician, name Gary, rudedly responds with threatening attitude: "Do you wanna wait or leave?" without telling how long we have to wait. When we strongly disagree with Gary's attitudes, the pharmacist later on apologizes because of short staffs and tells us to wait for another 10 minutes. After 10 minutes, they call another person who has the appointment at 6:00pm instead of us. When we bring it up again they would call my mom in instead of the other person. This is unprofessional place to deal with. This is it.
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October 2020 by Jose S.
If I can even give zero stars the service was horrible. We walked in to the store and took a left to the ice cream section. No one was there, we waited a little to see if anyone would come but and attend us. The moment the employee helped us named " David " ( on his hat ). He told us make sure you all know what you want so I can ring it up first because he didn't want us to eat it before paying. Seems odd already never been profiled like that, we said okay paid and asked why he said that he said exact word I don't want you to eat it and not pay. He almost charged us 4 extra scoops felt on purpose. He hand us everything in cups with the cone on the side. And gave us the spoons at the end, we left angry with melted ice cream in our cups 0 stars THANK YOU DAVID for your horrible service
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September 2018 by Pamir Popalzai
Western union SUCK here!!!
