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February 2024 by Rizalino C.
my favorite grocery and dept store they open so early and they close late they have everything that i need from grocery to medicine and clothing as well i just with they have 3 toilet or more because there's so many customers everyday most specially on weekends so more power to you guys
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January 2024 by Kimmee L.
I went to the Customer Service line twice last week and received the worst service from two very very rude, lazy and unhappy employees that work in that area; first I had to do a return last week and I did not have my receipt; the lady that was helping me said to me "sorry I can't help you since you don't have a receipt...she said that started last year...you need to always keep your receipt now" I then said to her "even though I paid with my credit card" she then said "O you paid with credit card? I need the card you paid with" I gave her my card and she was like I can do the return that way; she had just shot me down, she did not want to help me. Then yesterday I went to pick up a Western Union, a different lady this time...she said "I need the tracking number" I said "let me call the person to get it" so I step to the side to do it and she was watching me, when I returned back to the line, she coldly left for lunch, knowing that I needed my western Union help and she was the only one that can do it at that time, the guy that was doing the other register said that she said "anyone that need financial help it couldn't be done at that time because he did not do Western Union." Them two employees are definitely not about giving good customer service; both employees brought bad customer service to the table, as though they personally are not happy so they not trying to make customers happy. Give them a message "go do a job that makes you happy."
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January 2024 by Sheron T.
I was in the store today to purchase several items and was treated so rude! The associate in Cosmetics named Crystal very nasty! Horrible attitude. She needs to take a course in respect that towards others!
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January 2024 by Anna N.
This review is for Ruth, she was working at the check out station. She is rude and unkind. The customer ahead of me does not speak in english. She was short 28 cents because she heard 58 cents not 78 cents. Ruth kept screaming at her "78 cents" not "58 cents" multiple times. Yelling does not make anyone comprehend better. She kept yelling at that poor woman to "PUT IT IN MY HANDS" repeatedly. Again, it's very obvious that customer doesn't understand. Ruth grabs the coins and says "IF IT DROPS..." saw me looking and didn't finish the sentence. Why would you put someone as mean as her at the checkout stand?! She needs to be fired, placed in different department, or retrained. She was kind to me and the woman behind me because we spoke in english. RUTH has no business working with customers. Let alone here in Garden Grove. If she prefers english speakers only she can go somewhere else. Ruth wears glasses. Ruth had a hot pink long sleeve today. Retrain or fire her. Before you get a racism lawsuit on your hands. Letting people like that work for you will end your establishment.
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January 2024 by Emily L.
ive recently started coming to this walmart more, but todays visit was just awful customer service wise. i had waited for a lockup (no problem ! i work at a different walmart and understand having to wait) and the lady who came to help immediately started questioning why i wanted the item put inside a lockbox and was very rude about it. i asked politely so that she didnt have to walk it up to the front and could just put it in the box for me to take while i shopped, and she went "why??? for what???" and gave me a look. i just went oh ok and went on with my business. asked a different associate for help with a lockup and same situation, did not want to put it in a lockbox either for some reason ? i even offered to help bring it down for her in case her reaching it was the issue. dont really understand why the associates here are rude, especially if the customer they are helping is being polite and respectful but oh well i guess. management, correct your associates...
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January 2024 by Tina R.
Walmart in general is just a horrible company period. This store stands out because the employees there hate being there and it shows. The managers here don't care and it shows. Maybe if Walmart didn't push their customers towards self check out maybe more people would be working and speeding up the lines, it might reduce the amount of homeless that hang out in their parking lot. That Walmart will have one person working with a line of 50 people waiting to pay a bill there or get a money order or return a item and the employee never seems phased by how long the line is, how a disabled person with a cane or breathing attachment is struggling to stand in that line or a mom who took 3 busses to come down to wait in line to get a money order to pay their rent just for the walmart employee to tell them the machine is broke and come back tomorrow. What the fuck!! Companies used to bend over backwards to get you to spend your hard earned money with their company and now you're working for free with scanning your own and bagging your own items and treated like shit despite waiting for 45 mins in a long line to buy a money order or pay your bill with a ridiculous over charge fee. We need to take our power back from such places like Walmart and shop elsewhere. I know I try hard not to go there and have been finding other places to shop with better prices because Walmart sure in the heck aren't trying to give you better pricing.
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December 2023 by Nola M.
More staff than customers here today, which makes for a pleasant shopping experience. I get lost seeking my groceries probably because I skip some aisles after reading the signs of what can be found there. My bad because the skipped rows often have my item. The thing is, the employees are kind and helpful, making my dilemma less of one. Today I had some excellent assistance from Danielle, who stopped to help after I flagged her down. The booze is locked up and there is a button to summon assistance. In the 7-10 minutes I waited, nobody's ever came to assist after pushing that button. Either it doesn't work or nobody is monitoring it. Then Ms Emily checked me out and was a peach of a sweetheart. I removed two stars for the poorly managed "push the button" system. And gave the staff an extra star for being cheerful.
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December 2023 by Haileyn N.
How do I rate 0 stars. Worst store I've ever been in. Workers are dumber then dumb and rude. But if you are looking for a job you don't even have to try during the interview to work here. They lost my order then said it was being shipped to my house when I got an email saying that my order was ready for pickup... then I didn't leave, 15 minutes later they found it. Like bffr, if I left the store and went with that it was being shipped to my house, I wouldn't even gotten my order at all. It took me an hour to get my online order from the night before. Preschoolers could run this place better than a bunch of adults. Don't go here unless you want a bad day. Honestly I don't know how this place is still open
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November 2023 by Vanessa C.
I wanna give a HUGE thank you to NACI !!!! You helped me soo much during my shopping trip today !! You were super helpful and beyond kind. Thank you soo much.!! I would give 5 stars but oh my goodness those lines at the end are no joke.
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October 2023 by Will C.
Excellent Walmart that has had everything needed so far after moving back to Koreatown in the OC. There's a big parking lot, and this place is very busy so there's room, and we'll defined walkways for safety. Around the corner is our favorite Regal theater and many places for franchise food. Wine and Spirits prices are generally lower than liquor stores or grocery only stores. Got my SD Card, socks, and dairy products here all at good prices. Well recommended, will return.
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October 2023 by SF Native M.
Hardly any Disney merchandise. Terrible customer service. Skeleton crew on nights. I went there to get socks and a Disney tshirt, the socks were locked up, and no one could help me unlock the case. and no sizes or variation in Walmart march. So many other Walmarts nearby - don't go to this one
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September 2023 by Klaudia S.
This is the worst experience I have ever had at this store. But in actuality, for the past few months that I have shopped online my produce is horribly selected. I had a watermelon I purchased that when I got it home 2 days later white foam was coming out of it as it made a sizzling sound. Now I placed an order and inky canceled my generic substitution for spaghetti sauce. Now why did they go and delete almost my entire order. WTF is wrong with these people. Then I call the store get some kid named Hector in the phone who has only worked there for two days and can't answer my question. Ugh the frustration of this store. Now I'm sitting on the phone for ten minutes still waiting for a manager. For what? How can they help me? How are they going to help me. It is not the first or the last.
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August 2023 by Katie R.
This Walmart needs to train they're staff better. Not only have I been chased out the door with an employee yelling that I was stealing then I showed my receipt showing I purchased everything I had in my cart and she just walked away with NO APOLOGY after embarrassing me but I have an electric scooter I take to go to Walmart to get my groceries almost on a daily basis, the other day I was stopped at the front door by the receipt checker and told not to push my scooter into the store because they have problems with people riding them around in the store apparently so I said no problem and have been putting my scooter into a cart now each time I go, we'll now today I was standing in line to check out and a security guard pulled me out of line and told me that I cannot be bringing the scooter into the store and putting it into my cart that I need to push it to do my shopping. I said it's a folding scooter (does fit in the cart) and I was already told that I could not push it in the store he then argued with me saying that it's awkward inside my cart and could bump into something I told him I was already told that I couldn't push it in the store he still argued with me that I shouldn't listen to the employee at the door that she is not security. Well I'm sorry! Maybe Walmart employees should be on the same page! I am so sick of this Walmart treating me like I'm a thief or I've done something wrong everytime I come into shop I'm literally just trying to get some food I spend hundreds of dollars a week in here and I'm going to stop coming into Walmarts altogether now because of how they are treating they're honest regular costumers which I am. So thank you Walmart it's good business now I guess to push out the honest regular customers who spend tons of cash in your store and cater to the people actually committing crimes in the store maybe you should concentrate more on the actual people causing actual problems and TRAINING YOUR EMPLOYEES CORRECTLY
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July 2023 by Mariam I.
Stood in line at the returns. 5 people behind the counter chatting, the 6th working the register. The worst customer service. I'm still waiting my turn it's been 15 min. No one is asking me if I need help.
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July 2023 by Kevin B.
I have shopped at this Walmart location a few times. I was in here earlier this week to check out some clothing and food items. I think i spent some money on groceries here. Not that they are anything cheaper than the other stores. Nice sixe store with all the crazy parking. I was happy with everything i purchased. Good customer service. Might be my go to place.