-
October 2024 by Bảo Phan
Good Service and consultant to anyone who would get a new phone.
-
September 2024 by 사랑
Great service!
-
July 2024 by michelle kim
great service!
-
April 2024 by Tini Anna
So but the store but the SIM card no more they didn’t know . Waste my time to sit there
-
February 2024 by Byung ki Son
I am very dissatisfied with the staff rotation.
-
February 2024 by 천한
Good service. Thank you.
-
February 2024 by Bill
PlEASE BEWARE !!!My mom accidentally deleted ( not unistalled) kakao from her phone.She happened to be next door so she went in and he looked at the phone and he sent kakao app to home screen and charges my mom $30. He is a scammer.. everyone beware. He is stealing money from elderly person for his greeddyness.
-
February 2024 by Ewing Ahn
Services is Excellent ! Thank so much !Have a good day ? !
-
August 2023 by Ana A.
Verizon should not be in business. They overcharge for terrible service, and their customer support is absolutely atrocious.
-
June 2023 by Livier L.
Only 2 people and the worst part is they are extremely slow. Not efficient and take their sweet time and are slow: I honestly wouldn't recommend this store to anyone. TERRIBLE!!! Don't come here
-
March 2023 by Kim C.
The place was empty, except one other customer. Came on a Saturday. Only one customer service was onsite. Very helpful and quick. Knowledgeable and kind.
-
November 2022 by DJKwan Lee
? I bought the iPhone 12 and
13 Pro Max and the Samsung Galaxy S21. At first, I was hesitant because there was no sample, but the detailed and kind explanation made it possible for my family to be satisfied with the purchase. The old Galaxy was rewarded for using it cleanly. ?
-
July 2022 by Luci W.
Ryan! The greatest help he didn't have the bestest attitude but you know it it doesn't matter when he's trying to get you out of there and that was my exact goal! Thank you so much for helping me and getting me out within 15min!
-
July 2022 by Hayden Y.
I would highly recommend going to a corporate Verizon store. I wasn't aware there was a difference before coming in to this store to trade in and activate new phones here. 2 stars bc Overall service/ people there were nice while I was in the store but the whole process after our visit ultimately took multiple days and hours of being on the phone with Verizon to undo/fix their mistakes. I never write reviews but am writing this review so other ppl can learn from my experience and avoid the headache. 1. Make sure that when you send in your trade-in that they attach it& process this ( even if you return the phone on another day) with the initial order, I found out later they processed my iPhone for only $290, not $800. The Verizon employee took an hour to undo the whole thing. (Also double check you're signed up for the right plan before signing)2. This might have been an honest mistake but they overcharged me so read over every charge before you sign/give them your card. 3. They will charge you $25 per line for setting up- ready to go service fee whether or not they do the transfer or setting up for you. I did it at home alone, and had an issue with the number port in process that ultimately took another 3 days to resolve and was still charged for $25 fee. ( this is NOT the $35 activation fee that will be on your bill from VERIZON)4. There's a sim fee of $10; ask for the e-sim activation if your phone is iPhone 13 or later. This is free. I only found out bc my phone kept saying no sim detected every other day and the Verizon lady on the phone activated an Esim for me over the phone. 5. The phone chargers they sell aren't Apple (FYI). Just buy it on Amazon or a staples next door. Tip: If there's a rebate(promotion), you have to apply for it separately online within 30 days.Ppl were nice and some of these might have been honest mistakes or (lack of) /miscommunication but the amount of days/hours I spent going back and forth, calling, waiting, and stressing over these issues could have been definitely been avoided. I write this review so that other ppl don't have the same issues--which is why I highly recommend you to read over everything, double check before leaving the store if you choose to go here vs. an actual Verizon corporate store.
-
July 2022 by Google user
? I bought the iPhone 12 and 13 Pro Max and the Samsung Galaxy S21. At first, I was hesitant because there was no sample, but the detailed and kind explanation made it possible for my family to be satisfied with the purchase. The old Galaxy was rewarded for using it cleanly. ?
