-
March 2024 by J. N.
It was a pretty good experience for the three of us. Immediately, this employee (we didn't manage to grab her name, but she was a lovely middle-aged lady) approached us asking if we would like any assistance. She was very kind and helpful, giving us a few recommendations of her own as well as getting us a few that were of our size and preference. There was actually a GREAT selection of shoes!! We tried on quite a few pairs (2 of us trying on shoes, both 3-4 pairs) but did not feel rushed one bit or receive any annoyance/rudeness! She also gave positive comments of what she thought looked good. In the end, we left with two pairs. We payed a total (+tip for her amazing service) of $160. For us, we thought it was a great value/price. We left very happy and satisfied, thank you!!
-
January 2024 by Nick A.
Tons of options for shoes from causal to skating ones. Pretty good area to do business surrounded. Employees can do better on service on personal space and timing. I like the amount they bring including backpacks and socks. Some things to brush off but got potential here.
-
June 2023 by Wright J.
Bought boots that said were slip resistant/oil resistant for 76$ and they are absolutely not. I have to walk on eggs shells at work to avoid injury. This place doesn't take returns after they are worn which is kinda d*** because you need to wear the shoes outside the store to see if they work. But looking at the boots more closely I'm pretty sure they were recycled and pre worn and revamped. 3 days in the leather is already starting to wear. Will be ordering online next time, done supporting these local stores and being on with no fall back.
-
April 2023 by Diego T.
I was here with my girlfriend and we were planning on spending at least 250.00 in shoes. We were immediately followed around and were repeatedly rushed to make a shoe purchase while looking at 2/5 rows of shoes that they have on display. Their dumbass employee who was assigned to mop the store hit her ! It's also very musty and smelly in there , In my opinion this is a pretty unprofessional and shitty managed shoe city but hey it's great for me because I saved 250.00 .. shop online people !!
-
April 2023 by Arlene Diaz
Am sad I bought all black vans not even two days wearing them the rubber side are splitting ??♀️
-
February 2023 by Kristopher Paramo
There is this one guy who works at this location and i never got his name, but hes very respectful and helpful. He even let me bring my bike inside so it wouldnt get stolen. Most places wont allow you to do that. Man this place is awesome!
-
December 2022 by eli92844
The owners/managers follow you around the whole store asking you what size you need or what shoes you want. It gets a little annoying I wish they didn’t do that. They do give you good customer service and answer your questions. Prices are a little expensive compared to other places.
-
October 2022 by Sebastian Garza
Poor service, the owners just watch you as you shop, and it's super uncomfortable especially when trying to take time to find a good shoe.
-
September 2022 by Dylan H.
They follow you all around Weak a** store they really thought I was gonna steal some 60 bucks vans lol
-
September 2022 by Kristen Trinh
It has an okay selection but nothing really ever goes on sale. Prepare to pay $20-$30 over what you might pay at other stores for a single pair of shoes. That's alot! I get the same shoes cheaper at Norstroms.
-
August 2022 by Holly K.
This store is extremely uncomfortable to shop in. There's a worker staring you down from the moment you walk in. Repulsive customer service.
-
May 2022 by Martin Campos
The employee wanted to "check my backpack" BEFORE I even bought anything, as soon as I get in she said that to me, justifying that it was "her policy". It was one of the biggest disrespect I've ever experienced and I'm gonna move forward legally with this.
-
April 2022 by Erika F.
I came in to buy three pairs of new vans two pairs of chucks and some boots. The man and woman are very creepy. I asked for help to the women and she ignored me so I just bought some slip ons for after my pedicures. When I tried to look at shoes all three employees were right around me and I got scared ,I felt like I was going to be attacked. I won't ever come into the store again. Now I'm sitting in my car trying to find a store to buy my shoes and I'm writing this. I feel these people are very racist at this location.
-
April 2022 by Gabe Natividad
Poor service. I didn't buy anything. Plus, when I drove up, I noticed the flags flying. This store is located in Orange County and only 15 minutes away from Angels stadium and they are flying a Dodgers flag outside. Why?
-
March 2022 by Joe Palmieri
This place is terrible we bought shoes there We didn't notice until we got home that they were Worn out We brought them back the next day with the receipt and the manager said he can't take him back cause they were worn out we said that's why we're taking them back we were just in here you can see on the receipt He said he couldn't take them back I will never shop here again be careful that you check everything Also they're not so cheap
