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“I have $1million for anyone who finds me a UPS store with better customer service - it does not exist. The employees at this store go absolutely above and beyond, including offloading boxes from my car, double checking to make sure everything is correct, and providing expertise in any question I might have. We use them for a big volume of packages and they make carloads of boxes easy to offload, scan, confirm, and provide receipts. They have even tracked down drivers for me to drop off an overnight package I missed the store cutoff for. Thank you a million times over, we are truly blessed to have them in close proximity to our factory.”
“The owner is very nice and very helpful. Every time I go there she’s very kind of respectful and lovely person. This is one of the best places to ship your boxes so reliable. ⭐️⭐️⭐️⭐️⭐️”
“Richard from this specific staples, at the printing customer service desk was super nice, professional and knowledgeable. I just drove to this one because that obese lady at the stanton location was rude and not helpful at all...”
“(Translated by Google) How many times have you shipped to Korea?Deliver in 2-3 daysThanks for the low price(Original)몇번한국배송했는데2-3일만에 배송해주시고가격도 저렴해서 감사합니다”
“I recently had the pleasure of being assisted by Kenny at the UPS Store, and I couldn’t be more impressed with his service. Kenny was incredibly patient, kind, and helpful throughout the entire process of shipping my package. He took the time to carefully explain everything to me, ensuring that I understood all my options and felt confident about my choices. His professionalism and warm demeanor made what could have been a stressful experience completely seamless. It’s rare to find someone who genuinely cares about customer service the way Kenny does. I highly recommend visiting this UPS Store and asking for Kenny—he will go above and beyond to help you with whatever you need. Thank you, Kenny, for your outstanding service! - Veronica”
“Small but appears efficient. Has a self service kiosk. Located in a shopping center so parking is plentiful. I prefer this over a tiny lot and having to worry about finding parking.”
“I would never think to leave a UPS store review but when you are in a completely different state that you don’t live in and need to mail estate belongings you look for reviews. We stopped in this store and the owner was so helpful and explained the process of shipping our items. We had to leave our opened boxes with expensive materials in there because there was so much to pack. That was a nerve racking thing to do but all of our items made it here safely. He texted us updates and we were able to work with him over the phone. I highly recommend this UPS location!”
“I have been sending stuff to my family in vietnam. They are so nice whenever I arrive, they help me to bring the stuff in and pack them nicely to send it to my family. The price is good too. Idk why people are leaving bad reviews here. It's totally different from my experience.”
“Amazing customer service. A person helped me to learn the process of printing for the first time there. The quality of papers and printing is amazing ?? ??Thanks”
10AM - 3PM
7342 Bolsa Ave, Westminster
Shipping Centers
“I'm very happy that I can leave a 100% honest review for this company. I had a bad experience using Fedex to ship various expensive items to my girlfriend in Nha Trang Vietnam (iPhone 15, 1 Macbook (used), 2 iPads (used), a Tiffany bracelet, expensive perfume, a YSL wallet, and a few other things) and I ended up having to recall the package and have it returned to me because it was stuck in customs because of the used Macbook and iPads (I guess used electronics are restricted items). Fast forward a month later, I walked into Vietxpress on a Saturday afternoon, the guy working there started talking to me immediately and offering help and answering my questions. He confirmed that they could definitely get everything I wanted to ship through customs and delivered to my girlfriend. He took inventory of everything with me, explained how much the insurance would be for each expensive item and how they cover everything if anything happens. Then him and his partner there both helped me with packaging everything up safely and securely, they taped the box up extensively. Then they had me fill out a small amount of paperwork, we went over the costs and taxes and everything made perfect sense to me, I paid, and they said it should take 7-10 days to arrive. After 7 days, my girlfriend receive a phone call from the shipping company, the package was in Ho Chi Minh City and they were just confirming her address and information. Then they gave her a tracking number and the website to track it on. We were able to see the updates daily as it made it's way to Nha Trang, and today, on Day 13, my girlfriend received the package! She made a video for me opening it and taking everything out. She received the package still sealed and intact exactly how it was when it was shipped. Everything was there, nothing damaged, nothing stolen. We are incredibly happy and appreciative of this amazing service! My girlfriend is absolutely ecstatic with joy right now. I will definitely be coming back to these guys anytime I need to send something to her from California. Thank you again! I'd give 10 stars if I could!”
“Polite staff and careful to details. Mr. Robert is friendly, and ready to help for people who come in first time. The other staff also try to make it quickly to limit the people in a long queue. Good service for newcomers to the States ??”
“What a convenient place to make sure that packages are delivered safely and will be protected. No porch pirates here!! The owner Sam is so friendly and accommodating. He is very helpful and does a great job packaging items for shipping and is very easy to work with. A great place to have a mailbox, for sure!!”
“I feel that this place works very professionally, receiving goods is easier than other places, and is also cheap, not too expensive. I don't understand why so many other people complain like that, there must be a big misunderstanding here. I have also introduced many relatives to come here to send goods and they are very satisfied with the service and everything here. I hope the shop continues to grow to serve customers better and better. Thank you Phat as well as the staff at Vietdream Cargo for serving and helping me a lot.”
9:30AM - 5:30PM
13210 Harbor Blvd, Garden Grove
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“Daniel and everybody else here at the UPS store in Garden Grove is very amazing and awesome. They’re always so helpful and give me information. That’s very helpful. I appreciate them very much.”