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July 2024 by cheese cake
It's actually a pretty good functioning machine, but a lil confusing to find with directions personally. I think it was a satisfying and quick experience :)
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October 2023 by Shannon C.
Yes Yes Yes! Can I just say, the customer service reps always make my day!! They are kind and patient and very personable. They always offer simple solutions and want the best for their customers! I hesitated calling because I just didn't want to deal. But I'm so glad I called! Robert, the customer service representative immediately understood what I was concerned about. He refunded a payment, made a stop payment and explained things so simply to me. It actually made my day! Thank you so much for always helping and never making your customers feel dumb.
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June 2023 by Terrell B.
This credit union has been great me but today must have been a bad day. 2 ATM machines down and the only machine working. No cash. Ugghhhh
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March 2023 by Santiago N.
Sat morning I was looking for financial help, Cesar Hernandez was the rep helping me with the paper work needed. I cannot express how much this young men is professional and goes the extra mile to make sure I left with all my questions answered!!
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March 2023 by Sandybelle G.
I had to take care of an issue today at school first credit union at the Garden Grove branch. The perdon who assisted me was Cesar. He was super helpful! He also had great customer service! Definitely recommend him :)
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December 2022 by Le P.
Just in every occasion, the customer service here was cold, unfriendly, unhelpful. We have been FCU members at several places. This location is by far the worst customer service we have ever had.
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November 2022 by Dank M.
Took down my card number and told me to wait. 1 hr later I asked them and I wasn't even on the wait list.
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July 2022 by Martin A.
Mi hermano me recomendó y me alludo a abrir una cuenta personal sin duda muy buena atención. Y todo fue muy bien sin duda lo recomiendo
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July 2022 by Mr G.
My truck died and I ended up having to get a new car right away. Ulysses was the person from Autoland who helped me find an affordable car as soon as possible. It's a very long story of what happened to finally get the car but what I will say is that Ulysses went way above and beyond to help me get a new car right away and at the cheapest price. And the bank also was working hard to help me get my loan and get everything going so I can get the car. I apologize for taking a while to write this review but I have been going through some personal and family issues. I took too long in responding to a survey that was sent out to me and I apologize for that. I have been talking about Ulysses and credit union to everybody I know and everybody that's been asking me about my car. I am so grateful to Ulysses and the credit union for everything they did for me. What I have been going through right now lately has taken a big toll on me so when my truck died it was a big blow. So Ulysses and the bank helped me so much more than they realized. Again I've never worked with any business or institution that has worked so hard to help me achieve a goal and these guys deserve so much credit. Thank you Ulysses and schools first credit Union on Harbor.
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June 2022 by Tracie N.
This morning, I came and was able to receive assistance from Bobby to process my refinanced loans. Bobby and Matthew were both a big help because they are great individuals who provided high quality customer service.
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May 2022 by C L.
Female teller named Dee was who encountered today. I came in around noon, to deposit cash and check into my checking account today. There was I think a couple of people being helped by two other tellers. Dee did not have her light on so I waited for the other teller to be done. She said something to come over so she could help me. I mentioned to her that her light was off so I didn't know if she was open. I even asked her if she was open and she said "yeah" with this irate tone and lots of attitude. As If I was suppose to know that all along. As soon as we got to what I was there for, she started talking real loud and increased her volume and broadcasted my business ie account balance, amount on the check, cash deposit to the entire credit union. I'm not deaf or hard of hearing Dee, no need to yell out my businesss for everyone to hear. You would have been better off grabbing a megaphone and talking into it at least you wouldn't have strained your vocal cords yelling out my business for your fellow employers to hear and whoever else was there. Not sure if she was trying to show off and trying real hard to embarass me, or both. She seemed to be saying all the right things, but her actions say otherwise. Hope she got a good laugh over all that after I left. People like you that keep me strong. Thank you!
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February 2022 by Mi T.
Not here. No signage. Nothing. Thanks for nothing google maps. Again. Again. Nothi g e
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January 2022 by Brenda V.
I'm writing this for my partner - because he won't complain. He bought a vehicle 3 months ago, and Autoland through SchoolsFirst has not accessed the title yet! His temporary plates are about to expire, and they keep saying "thanks for your patience" but have not explained or really done anything in over a month. Is there anyone who will follow up on this? I just assume at this point that someone is hiding their mistakes.
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November 2021 by James Isaacs
Nearest ATM to me but Not a Member...
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November 2021 by Justin R.
I've been coming to this branch for many years and this branch has been amazing! I had a small issue today which was causing me stress and Mariana P was so helpful and accommodating. I was to give her a huge shout off for the amazing customer service! Thank you!!
