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January 2024 by Lauren D.
Not too bad. They have a decent selection and I saw a couple of cute things that I liked. Compared to other Ross locations that I've been to, this one is pretty stocked and has a lot of items. The prices are similar to the other ones as well. The store was also pretty clean and organized which I appreciated. I only had 1 interaction with an employee and it was not good. I was looking through the rack of return items by the fitting room and she yelled "EXCUSE ME". I guess I was in her way while she was putting stuff back, but I didn't think she needed to raise her voice. Nevertheless, I'll probably be back for the good deals.
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January 2024 by Jim Campbell
Store was cluttered and not organized. Lot of items ate junk
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December 2023 by Khanh N.
Horrible! Just Horrible! It is messy and long line. If you want to look thru items that is locked. You have to wait in the long line "to purchase" and then they can assist you. There was a button "press for assistance " I waited. While the staff stares at me... they can see me waiting, but don't even bother assisting me. I then asked is there anyone that can assist me. They said I have to wait in line. I walked to other side. Thinking someone is assisting another customer. I asked where is the line? They then pointed the line to purchase. I was surprised by the response. I asked. The line to purchase? You have to wait in the line for you to see an items that locked? They said yes. That is ridiculous. So before you want to look at an item that is locked...make sure you do your shopping. Before u look at your item. While u look the item that is locked. In sure other customers behind will be upset of u holding up the line to look at an item thats locked. Make it make sense.
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December 2023 by Ig; WTFDIDUDOTODAY H
Absolute terrible service, the line inside wrapped around the store and only 2 registers open.
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November 2023 by Tammie Anne
Great selection of items and efficient check out. One of my favorite Ross locations.
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November 2023 by Iam Ghost
Ross has always great selection...First come 1st serve specially this holiday season...
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September 2023 by Edward P.
I went to the Ross store in Garden Grove where the promenade is off Chapman and brookhurst I purchased some items and when I went up to the cashier Valerie the cashier treated me very rude and unprofessional she didn't even say hi and she looked at me with a scawl I will never go in that store again or for that matter Ross stores if they teach their employees to be rude forget it I'm not going in there anymore and I'm going to tell everyone I see not to go in there especially my friends and family
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September 2023 by Karina Hopper-Nasser
Don't know why I always love to come back to this store.. Great deals for face masks, creams, and serums. As well as body lotions, scrubs and shower gel. Also u can find very cute outfits for your newborn baby ?
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September 2023 by Martha Sanchez
even when I'm not looking ...I findlike $200+ pair of shoes for $50 ??????
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August 2023 by Daisy Lang
Cashiers are quick and efficient. The guy that rang us up was straight to the point and got things done in a quickly manner.
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May 2023 by Jennifer H.
Good selection compared to other locations.
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May 2023 by Diana M.
Rated three stars for being open on Sunday May 7, 2023 @9:20pm. The store was open and i was able to go in and out with some last minute items i needed for my child's school week. The restrooms were super messy and had no toilet covers so they weren't usable unless you went standing up.
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April 2023 by WOW TEAM
Always the best store!!! You can almost find everything here
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April 2023 by Lawrence Prudhomme
I like buying cologne here they have great prices
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February 2023 by anna g
I'm definitely a Ross girl great place to shop get good clothes and things for Less cost
