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February 2024 by Diahn F.
Horrible. I need my antibiotic cream for my eye. They were first closed at 6pm yesterday. I went back this morning and they didn't have any. Changing my preferred pharmacy with my doctor to CVS.
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February 2024 by Ana
The employee who attended me on 2/11/24 at the Rite Aide on Valley View st and Chapmen Ave in the City of Garden Grove was very helpful polite and well mannered. I give him a 101% Target in Cerritos and Walmart in Cerritos employees should take notes a Smile ? goes a long way!!!
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January 2024 by Cecille V.
Best experience ever with a pharmacy! The pharmacy manager Yen Nguyen is super friendly, very personable and makes you feel so welcome. She is also very knowledgeable and so helpful. I had a bad congestion which made me unable to sleep well for several days. She recommended a product that helps clear it up in 2 hours and I can get a good night sleep! I will definitely come back if I need to get a prescription filled or to buy any OTC products.
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November 2023 by Autumnn Wind
Pharmacy is very slow. Everything takes them forever to fill. Their OTC is more expensive than every where else.I wanted to add, if you come or call 15 min before closing, it won’t be ready.
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November 2023 by Juan pablo
Nobody is ever working with the ice cream. They just tried to bring their for false advertisement
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October 2023 by Coco M.
By the time I finally made it to the front of the line at the pharmacy, I had aged about 20 years. Service was so slow. Not really interested in continuing with this pharmacy.
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October 2023 by Skyler F.
They ALWAYS close the ice cream shop before closing. Super frustrating. I came 20 minutes before closing today and they wouldn't serve ice cream. They turned me down as well as other customers right after me saying it was already "closed". If the ice cream section has separate hours they should publicize this. Wasted my time...
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September 2023 by Maria Nondorf
You need to fix air conditioning. It's been long time. Those giant fan don't work to air the store. Or your not fixing it since you file chapter 11
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May 2023 by L'AMOUR Band
The pharmacy is great and deserves 5 stars but the FOH store is horrible. Employees appear as if they hate their jobs and truly have absolutely no business working Customer service retail jobs.
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March 2023 by Angel B.
I was having an emotional emergency and two words came to mind. Ice Cream. It just happens that Rite AID has the best 2 flavors. Chocolate Malted crunch and Butter Pecan. Throw in a box of cones and it's instant happiness. This location has your basics covered. Ice cream counter, pharmacy, beauty and snacks. The real golden ticket is that Chocolate malted crunch. Plenty of parking and kind employees.
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March 2023 by Algore JQ
Great store with a caring staff in the Pharmacy. I got advice from the pharmacist there that probably saved my daughters life.
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December 2022 by Marlon B.
I like how the new owners (Rite Aid) fixed it up. It's very clean and modern inside. Nice layout, wide aisles, well-stocked and a relaxed atmosphere.
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November 2022 by Michael Hilt
On 10/15/22, I picked up my medication and I was charged $77.99. Later that day I was called by the pharmacy to inform me I was being refunded the $77.99. On 10/19/22 I picked up my refund.On 11/4/22 when requesting my refill I was informed it was too early and I couldn't get my refill til 11/12/22. On 11/12/22 when requesting my refill I was told again it was too early and couldn't refil my medication til 11/19/22. Reason being the system showed I picked up my medication on 10/19/22, which is wrong. I picked up my refund that day not medication. Even though this is Rite Aids fault they claim nothing can be done. Because of their mistake I must either suffer in pain or put my life in danger by buying my medication off the streets and pray it's not laced with fentanly. When it comes to a person's medication there should be a way to over ride the system when a mistake is made by the pharmacy. Having no flexibility at all when people's life are at stake is VERY DANGEROUS. I'm so glad this was not someone's child in desperate need of their medication. And it does not make it any better when the pharmacist says" I see you are right but I have no way of changing the system. I'm sorry" I think this needs to be changed and will be fighting to do so.UPDATE:11/14/22Went to Rite Aid pharmacy to talk over my situation and as soon as I stepped to the counter Pharmacist Yen approached me and apologized about the misunderstanding and immediately corrected it. Matter of fact she had read my earlier post and was already working on a remedy to the problem before I even walked into the store. We all are human and make mistakes but what makes us a better person and business is when one can admit the mistake and correct it. And not give a database the ultimate power. Thank you and you truly deserve 5 ?
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November 2022 by Maura M
Very caring, efficient. Arielle and Ha went out of their way to get me the best price for my medication! All who work there are great. This is a very busy location. When my Rite Aid closed down, all of my prescriptions etc. we’re transferred to this Rite Aid. The pharmacy techs and pharmacists suddenly became twice as busy and handled it well.
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October 2022 by vivian ly
Yen Nguyen is a really great pharmacist. She is so nice and helpful. I've been going there for years and although there is a CVS nearby my house, I rather drive a little farther to this pharmacy to get my prescriptions filled.